Restroworks
Unified cloud restaurant technology platform that makes restaurants prosperous, efficient and scalable
By Restroworks (formerly Posist) · HQ New Delhi, India · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Multi-outlet and franchise restaurant groups that want one platform across POS, inventory, kitchen and reporting
- Global chains operating across many countries, brands and formats
- QSR, fast casual and cloud kitchen operators with heavy delivery-aggregator integrations
- Restaurant groups that need an open API and 500+ third-party integrations, including ERPs
- F&B businesses that need real-time enterprise reporting across 200+ reports
Ideal size: 10+ outlets (chains and franchises) people · Scaling restaurant group with dedicated IT or operations leadership
Not for
- Single-site independent cafes looking for a cheap self-serve POS
- Non-restaurant retail, services or manufacturing businesses
- Teams that insist on published self-serve pricing before talking to sales
- Operators unwilling to invest in hardware and a guided, partner-assisted rollout
Value metrics scorecard
Time-to-Value
2–3 months (guided rollout)
~60 days to first production value
Total Cost of Ownership
On request
Custom quote covering software modules (POS, inventory, kitchen suite, insights, integrations), number of terminals and hardware; no public list price published
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced by restaurant size, outlets and terminals rather than seats
Add-on costs
- Hardware via Restroworks hardware partners: tablets for order taking, POS terminals, printers, kitchen display systems
- Third-party integrations sold alongside the platform as part of an estimate
Company & support
Who is behind Restroworks, and how your team gets help once it is live.
Company
- Founded
- 2012 · 14 yrs in business
- Headquarters
- New Delhi, India
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Contact page lists a dedicated support phone line and a support email address, kept separate from sales, partnership and careers contacts.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Restroworks sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Restroworks
- Squirrel Systems
- Harri
- Mews
- Jonas Club Software
- Crunchtime
Add or change companies
Up to 10 companies including Restroworks. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Restroworks ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Restroworks (formerly Posist) is a unified cloud restaurant technology platform used by 25,000+ restaurants in 50+ countries. It covers front-of-house POS and table management, back-of-house inventory and supply chain, kitchen display and production, 200+ real-time reports, and branded digital ordering (kiosk, QR, app, web). Open APIs and 500+ integrations link ERPs and delivery aggregators. Hosted on AWS with ISO 27001, ISO 27017 and SOC 2 Type 2 compliance. Pricing is quoted by modules, terminals and hardware.
Frequently asked questions
How is Restroworks priced?
Restroworks does not publish list prices. The pricing page states that quotes are built from software requirements (POS, inventory, kitchen suite, insights, CX suite and integrations), the size and number of terminals, and any hardware refresh. Buyers request an estimate or demo to get a figure, so budgeting should be treated as a custom enterprise quote rather than a published per-seat rate.
What security and compliance certifications does Restroworks hold?
The compliance page lists ISO/IEC 27001:2013 for information security and risk management, ISO/IEC 27017:2015 for cloud service security controls, and a SOC 2 Type 2 report covering security, availability, processing integrity, confidentiality and privacy. The security page also states commitment to GDPR. The platform is hosted on AWS, includes role-based access control, and describes dedicated QA engineers and threat detection and prevention.
Which restaurant formats does Restroworks support?
The vendor lists solutions for fine dine, QSR, fast casual, cloud kitchen, cafes, bars and pubs, catering, drive-thru, food courts, bakeries, ice cream outlets, hotels, banquets, stadiums and cinemas. That spread means the platform is aimed at multi-format operators and franchise groups rather than a single niche.
Can Restroworks integrate with our existing systems?
Yes. Restroworks advertises an open API and over 500 integrations through its marketplace, including delivery aggregators, and describes integrations with ERP systems to automate business-critical processes. Menu management, analytics and ordering all sit on the same platform, so most external connectivity is through the public API and the integration marketplace.
Where is Restroworks available and where is the company based?
Restroworks reports customers in 50+ countries and lists offices in India, Singapore, the UAE, the USA and Mexico. The contact page publishes regional support and sales phone numbers for the US, GCC and India, so global chains can get local coverage across those regions.