ThreatLocker
Default-deny Zero Trust platform for endpoint, cloud and network control, backed by 24/7 Cyber Hero support.
By ThreatLocker, Inc. · HQ Orlando, US · 4.4/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Teams replacing legacy antivirus with default-deny application allowlisting
- Organisations that need to stop ransomware, rogue scripts and unapproved executables before they run
- Regulated SMBs and enterprises needing continuously validated endpoints and automatic evidence logging
- Hospitals, banks, colleges and manufacturers with small IT teams and no dedicated threat-hunting staff
- MSPs and multi-site IT groups that want heavy vendor support during rollout
Ideal size: 100–10,000 endpoints people · Security-mature org with a named endpoint/security owner
Not for
- Buyers who require transparent self-serve public pricing before evaluating
- Cloud-only estates with no managed Windows, macOS or Linux endpoints
- Teams unwilling to run a learning or audit phase before enforcing deny-by-default policies
- Pure OT/ICS network segmentation projects with no endpoint component
Value metrics scorecard
Time-to-Value
Hours to days
~2 days to first production value
Total Cost of Ownership
On request
Custom quote based on endpoint count, application landscape and required control modules; no public list pricing is published.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Quoted by endpoint band: 100-500, 501-3000, 3001-10000, 10001-25000, 25000+
Add-on costs
- None
Company & support
Who is behind ThreatLocker, and how your team gets help once it is live.
Company
- Founded
- 2017 · 9 yrs in business
- Headquarters
- Orlando, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Typically within 60 seconds (Cyber Hero team)
Existing customers raise technical support through the Client Portal Help Desk button. The Cyber Hero support team is based in Orlando, FL, available 24/7/365 and cites response typically within 60 seconds.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ThreatLocker sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- ThreatLocker
- Vicarius vRx
- Coro
- Socure
- Protecht
- Cynet
Add or change companies
Up to 10 companies including ThreatLocker. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ThreatLocker ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage states ThreatLocker helps contain AI-related risk by enforcing Zero Trust controls over execution, communication, access and behaviour for AI agents. No vendor-model, BYOK or AI audit-logging detail is published in the available pages.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ThreatLocker is a Zero Trust cybersecurity platform from ThreatLocker, Inc., founded in 2017 and headquartered in Orlando, US. It applies default-deny controls across endpoints, cloud and network: application allowlisting, ringfencing, storage and privilege control, EDR, patch management, web control and zero trust network access. Customers highlight fast deployment, learning-mode allowlist building and the 24/7 Cyber Hero support team. Pricing is quoted per environment by endpoint count rather than published as list price.
Frequently asked questions
How is ThreatLocker priced?
ThreatLocker does not publish list pricing. The vendor builds a custom quote from your real endpoint count, application landscape and required control modules, with endpoint bands starting at 100-500 and going to 25,000+. Buyers should expect a scoped proposal rather than a self-serve checkout, and should confirm what is included before budgeting.
How long does it take to get value?
ThreatLocker claims deployment in hours to days rather than months, and customers describe seeing a full application inventory within the first week. Learning mode observes activity and proposes an allowlist, which shortens the audit phase before you switch to deny-by-default enforcement.
Does ThreatLocker replace our antivirus or EDR?
ThreatLocker positions itself as a Zero Trust control platform rather than a drop-in antivirus. It includes EDR-style real-time threat detection, automatic isolation and a managed detection and response service, plus allowlisting and ringfencing. Customers in the vendor's quotes describe choosing it over antivirus for application control.
What support is included?
Existing customers log in to the Client Portal and submit requests through the Help Desk button. The vendor's Cyber Hero team is based in Orlando, FL, is described as available 24/7/365 and states response typically within 60 seconds, with ongoing consultations and configuration reviews cited by customers.
Can ThreatLocker help with compliance evidence?
The vendor states that endpoints are validated continuously, evidence is logged automatically, gaps are flagged and fixes can be deployed, and markets a Defense Against Configurations capability. Buyers should still map those logs to their own framework requirements during evaluation, since no certification page was available for review.