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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

ConnectWise logoConnectWise

ConnectWise

4.0/5
42Gears logo42Gears SureMDM

42Gears

4.2/5
ROI categoryops efficiencyops efficiency
Time-to-Value~1–3 months (~60d)2-4 weeks (~14d)
Typical annual TCO$0/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersNot published; quotes are per product and scale with seats and endpoints.Priced per device with no minimum quantity; tiers scale by volume.
Implementation friction3/52/5
Friction meter
Best forMSPs and managed IT providers consolidating PSA, RMM, remote access, backup and security on one platform; IT departments running internal service desks that also need endpoint management and patching; Providers trying to cut tool sprawl and automate repetitive technician work such as ticket triage and onboarding; Security-led providers layering SIEM, MDR and backup onto their existing IT automationFleets of shared, frontline, rugged or BYOD devices across Android, iOS, Windows, macOS, Linux, ChromeOS, Wear OS and VR; Operations that need identity-aware Zero Trust access (SureIdP, SureAccess) rather than blanket VPN access; IT teams consolidating MDM, kiosk mode, IoT and peripheral management into one console; MSPs and resellers delivering managed device services via SureMDM Hub; Mid-market and enterprise buyers who want volume, no-minimum licensing rather than rigid seat tiers
Not forSmall teams wanting a low-cost, self-serve tool with published list pricing and no sales cycle; Non-IT businesses that only need simple help desk ticketing or a general project tool; Buyers who must see transparent public pricing before they will shortlist a vendorKnowledge-worker Mac/Windows fleets already standardised on Microsoft Intune or Jamf; Buyers who require published self-serve list pricing and instant self-signup; Companies that need native Salesforce, Snowflake or data-cloud integrations; Organisations that require a public FedRAMP authorisation

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceNot supportedNot supported
Microsoft 365IntegrationIntegration
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Not listed Not listed
ISO 27001 Not listed Not listed
GDPR Not listed Not listed
HIPAA Not listed Not listed
FedRAMP Not listed Not listed
ISO 42001 Not listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNo caution

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recordedNot recorded
HeadquartersNot recordedBengaluru, India
PhoneNot listedAll plans
EmailNot listedAll plans
Live chatPlan not statedAll plans
Support portal / ticketsPlan not statedAll plans
Community forumAll plansNot listed
Help centre / docsAll plansAll plans
Dedicated account managerNot listedNot listed
In person / on-siteNot listedNot listed
Support hours24/724/7
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflows; NLP automationNot yet recorded
Built around AI?AI added to an existing productNot recorded
Trains on your dataNot recorded — ask the vendorNot recorded — ask the vendor
Runs onNot recordedNot recorded
AI pricingNot recordedNot recorded
Model keyNot recordedNot recorded
AI usage auditNot recordedNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$1/yr9d24d37d50d64dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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