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Side-by-side compare

Up to 3 solutions, scored on the same value metrics.

Level Software, Inc. logoLevel

Level Software, Inc.

4.3/5
42Gears logo42Gears SureMDM

42Gears

4.2/5
ROI categoryops efficiencyops efficiency
Time-to-Value1–3 days (~2d)2-4 weeks (~14d)
Typical annual TCO$6,000/yr$0/yr
Starting price$0/yr$0/yr
Implementation feeNoneNone
Seat tiersNo seat tiers — unlimited technicians per account. Volume pricing above 2,000 devices; 10% nonprofit and education discount.Priced per device with no minimum quantity; tiers scale by volume.
Implementation friction2/52/5
Friction meter
Best forMSPs and internal IT teams managing 10 to 5,000 Windows, macOS and Linux endpoints; Teams that want transparent per-device pricing and month-to-month billing with no contract; Small IT teams that need monitoring, patching, scripting and remote control in one tool; Organizations that want to keep their existing PSA, documentation and incident tools; Linux-heavy fleets needing remote control and native package managementFleets of shared, frontline, rugged or BYOD devices across Android, iOS, Windows, macOS, Linux, ChromeOS, Wear OS and VR; Operations that need identity-aware Zero Trust access (SureIdP, SureAccess) rather than blanket VPN access; IT teams consolidating MDM, kiosk mode, IoT and peripheral management into one console; MSPs and resellers delivering managed device services via SureMDM Hub; Mid-market and enterprise buyers who want volume, no-minimum licensing rather than rigid seat tiers
Not forTeams looking for an all-in-one platform with built-in ticketing or a PSA; Buyers who need a completed ISO 27001 certificate today; Organizations that require FedRAMP or on-premises deployment; Companies that want heavy implementation services or on-site training; Sites needing antivirus or endpoint protection to be supplied by the same vendorKnowledge-worker Mac/Windows fleets already standardised on Microsoft Intune or Jamf; Buyers who require published self-serve list pricing and instant self-signup; Companies that need native Salesforce, Snowflake or data-cloud integrations; Organisations that require a public FedRAMP authorisation

Stack fit matrix

SalesforceNot supportedNot supported
AWSNot supportedNot supported
SnowflakeNot supportedNot supported
HubSpotNot supportedNot supported
Google WorkspaceIntegrationNot supported
Microsoft 365IntegrationIntegration
SAPNot supportedNot supported
SlackNot supportedNot supported
MCP (Model Context Protocol)Not supportedNot supported

Compliance

SOC 2 Listed Not listed
ISO 27001 Not listed Not listed
GDPR Listed Not listed
HIPAA Listed Not listed
FedRAMP Not listed Not listed
ISO 42001 Not listed Not listed
IAPP AIGPnamed staff Not listed Not listed
AI app-builder checkwhat this checksNo cautionNo caution

Company & support

Who is behind each solution, and how you reach support. “Not listed” means the vendor’s public pages don’t mention a channel, not that it is unavailable.

FoundedNot recordedNot recorded
HeadquartersNot recordedBengaluru, India
PhoneAll plansAll plans
EmailAll plansAll plans
Live chatAll plansAll plans
Support portal / ticketsNot listedAll plans
Community forumAll plansNot listed
Help centre / docsAll plansAll plans
Dedicated account managerNot listedNot listed
In person / on-siteNot listedNot listed
Support hoursBusiness hours24/7
Response timeNot statedNot stated

AI & MCP readiness

Whether each solution can join your AI stack, and what it asks of you to do so.

MCP connectionreaches AI clientsNot supportedNot supported
AI featuresAgentic workflowsNot yet recorded
Built around AI?AI added to an existing productNot recorded
Trains on your dataNot recorded — ask the vendorNot recorded — ask the vendor
Runs onAnthropic, GoogleNot recorded
AI pricingIncluded in the planNot recorded
Model keyNot recordedNot recorded
AI usage auditFull audit trailNot recorded

Quadrant view

Where the 2 selected solutions land on the same value plane. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$5/yr$76/yr$1k/yr$14k/yr1d4d8d11d15dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & Pricey

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

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