Addigy
Real-time Apple device management for IT teams and MSPs managing Mac, iPhone, iPad and Apple TV.
By Addigy · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Lean IT teams that manage Mac, iPhone, iPad and Apple TV fleets without a dedicated Apple specialist on staff.
- MSPs that need one multi-tenant console, per-client configuration and per-device pricing across many Apple fleets.
- Organizations that must continuously enforce CIS, NIST, CMMC, DISA STIG or HIPAA/SOC 2 aligned baselines on Apple devices.
- Teams that want real-time device visibility, live terminal and screen share, and zero-touch Apple Business enrollment.
- Buyers who need day-one value, free onboarding and a 14-day full-feature trial instead of a long migration project.
Ideal size: 2–50 IT staff, or an MSP service desk people · Growth-stage to enterprise with an established Apple fleet
Not for
- Fleets dominated by Windows, Linux, Android or Chromebook devices — Addigy manages only Apple platforms.
- Buyers who require published, self-serve list pricing rather than a quote sized to device count.
- Organizations that want fully autonomous AI remediation with no administrator approval gate.
- Teams that need advanced supervision and zero-touch deployment but will not adopt Apple Business Manager.
- IT teams that will not run a SentinelOne-based security stack if they want EDR and 24/7 MDR.
Value metrics scorecard
Time-to-Value
1–2 weeks (vendor claims 'Day Zero')
~14 days to first production value
Total Cost of Ownership
$9,900/yr
Starts at $99 · Per device, per month, billed flexibly. Apple MDM from $8.25/Mac/mo; Security Suite from $16/Mac/mo; MSP and school rates are lower.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced by device count, not seats. No multi-year contract required. iOS/iPadOS/Apple TV devices are a separate per-device add-on.
Add-on costs
- iOS, iPadOS and Apple TV devices are billed as a separate per-device add-on on top of Mac pricing.
- Addigy Security Suite from $16 per Mac per month (MDM plus Intelligence plus SentinelOne EDR with 24/7 MDR).
- Addigy Intelligence is included at no extra cost through 31 Oct 2026, after which it becomes a paid tier.
- Optional paid migration services and premium onboarding are quoted per environment.
- Modelled mid-market example: about 100 Macs at the entry $8.25/Mac/month rate, roughly $9,900 per year.
Company & support
Who is behind Addigy, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumPlan not stated
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteAll plans
- Hours
- Not recorded
- Response time
- Not stated
Support is included at no extra cost on every plan; US-based team with expanded EU hours plus 24/7 access to the support site and nearly 400 knowledge-base articles. Free kickoff/onboarding sessions, plus Premium Support and Addigy Boost training.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Addigy sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Addigy
- PracticePanther
- Acuity Scheduling
- Liscio
- Fyle
- Rocket Matter
Add or change companies
Up to 10 companies including Addigy. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Addigy ships in AI, and what it asks of your ecosystem.
AI features shipped
Addigy Intelligence sits above the core MDM: plain-English requests answered from Addigy's Apple knowledge, AI Script Assist, natural-language report generation and Smart Filters. Every AI action is gated behind administrator approval, and an AI compliance benchmark lets admins approve or block AI tools on devices. Apple MDM works unchanged without the AI tier.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Paid add-on
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Addigy is a cloud-native Apple device management platform for Mac, iPhone, iPad and Apple TV, built for lean IT teams and MSPs. Core MDM covers zero-touch Apple enrollment, policy, software and OS updates. The Intelligence tier adds AI-assisted scripting, reporting and natural-language queries behind an admin approval gate, plus an MCP with 240+ tools. Security Suite adds SentinelOne EDR, 24/7 MDR and continuous CIS/NIST/CMMC/DISA STIG enforcement. Per-device pricing starts at $8.25 per Mac per month.
Frequently asked questions
What does Addigy actually manage?
Addigy is Apple-only: Macs, iPhones, iPads and Apple TVs. It combines MDM, declarative device management and real-time RMM tooling — enrollment, policies, software and OS updates, live terminal and screen share — plus optional AI (Intelligence) and EDR/MDR (Security Suite) tiers. Windows, Linux, Android and Chromebook endpoints are not supported, so a mixed estate would need a second tool.
How much does Addigy cost?
Per device, per month, with no multi-year contract required. Apple MDM starts at $8.25 per Mac per month and Security Suite at $16 per Mac per month; iOS, iPadOS and Apple TV devices are a separate per-device add-on. MSPs get lower per-device rates and schools can request custom discounts. Final pricing comes from sales because device counts and multi-tenant structures vary.
How long does implementation take?
Addigy markets 'Day Zero' value rather than a long rollout: a 14-day free trial of all features, a complimentary kickoff session covering enrollment and policy configuration, and no migration consultant required. Teams moving from Jamf, Kandji or Mosyle can buy scoped professional migration services, but onboarding help is included at no extra cost.
Is the AI optional, and how is it priced?
Yes. Apple MDM works exactly as before without the Intelligence tier, and nothing acts on a Mac without an administrator approving it first — there is no autonomous mode. Through 31 October 2026 Intelligence is included for every Addigy customer at no additional cost; after that date it becomes a paid tier priced by device. Admins can also use the AI compliance benchmark to approve or block AI tools on devices.
What compliance frameworks does Addigy support?
Device-level benchmarks for CIS, NIST, CMMC and DISA STIG ship prebuilt, and custom rules can align with HIPAA, ISO, SOC 2, FedRAMP, Cyber Essentials and others. Continuous monitoring detects drift and auto-remediates, and compliance data exports to Splunk, Datadog or Power BI. At the vendor level, Addigy publishes SOC 2 and SOC 3 reports plus GDPR/DPA documentation through its security portal.
Does Addigy integrate with our existing stack?
Yes. There are 35+ prebuilt integrations covering identity (Entra ID, Okta, Google), PSA (ConnectWise Manage, Autotask, HaloPSA), helpdesk (Zendesk, Freshdesk), documentation (IT Glue, Hudu), automation (Rewst, Zapier), compliance tooling (Vanta) and Apple Business Manager for zero-touch enrollment. A documented REST API at api.addigy.com supports custom workflows, and an MCP server exposes 240+ tools to AI agents.