Channex
White-label channel manager REST API connecting PMS vendors to 73+ OTAs
By Channex · 4.0/5 Value-Position score (estimate)
Security caution: built with an AI app builder
Channex’s public website shows signs of being built with Lovable: images served from Lovable's asset paths.
Apps generated by AI builders have shipped with serious gaps. In 2025, a scan of 1,645 apps built with Lovable found 170 exposing their users’ data because database access rules were never switched on (CVE-2025-48757).
We found no SOC 2 or ISO 27001 attestation on Channex’s public pages. That does not mean Channex is insecure: we only see its marketing site, not the product, and the vendor may hold certifications it doesn’t publish. Before sharing company data, ask Channex for a recent penetration test or a completed security questionnaire.
Checked October 3, 2026.How we detect thisAre you Channex? Request a review
Positioning guardrails
Best for
- PMS and booking-engine vendors that want to add 73+ OTA connections without building or maintaining the integrations themselves
- Hotel groups building an in-house PMS that would rather connect straight to the channels than bolt on a third-party channel manager
- Camping, glamping, serviced-apartment and vacation-rental software platforms that need live rates and availability in the channels
- Development teams that want a modern REST API, webhooks, a free staging sandbox and full white-label branding
Ideal size: 10–200 people · Established software vendor or hotel group with a live product and an engineering team
Not for
- Single hotels or small operators wanting an out-of-the-box channel manager — the vendor says buying one directly costs less and works out of the box
- Teams with no development resources: Channex is an API product with no no-code option
- Buyers who want a managed service where the vendor runs their listings
- Companies that need custom contract terms or a vendor security review without paying the $1,500 review fee
Value metrics scorecard
Time-to-Value
2–6 weeks incl. certification
~30 days to first production value
Total Cost of Ownership
$9,960/yr
Starts at $1,560 · Flat monthly platform fee from $130 plus $7 per hotel property or $0.50 per vacation rental unit; billed monthly, no commission
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited user seats on one WhiteLabel plan; no minimum number of properties
Add-on costs
- Chat & Reviews app: $7 per hotel property or $0.50 per vacation rental unit per month
- Duplicate channel connection: $1 per month where one property connects to the same OTA more than once
- Stripe tokenisation: $0.02 per transaction (optional)
- Overage: $1 per hotel room type over 20 and $0.10 per rate plan over 200, capped
- Custom contract terms or security review: $1,500 one-off review fee
Company & support
Who is behind Channex, and how your team gets help once it is live.
Company
- Founded
- 2020 · 6 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPaid plans
- Live chatPaid plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support via chat and email is included in the WhiteLabel plan; replies during UK/European working hours, with slower replies outside those hours. A self-serve help centre and free staging environment are also available.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Channex sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Channex
- TrekkSoft
- LodgIQ
- Rentals United
- Beds24
- IDeaS G3 RMS
Add or change companies
Up to 10 companies including Channex. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Channex ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Channex is a wholesale white-label channel manager API that connects PMS vendors, booking engines and in-house hotel platforms to 73+ OTAs, including Booking.com, Airbnb and Expedia, through one REST API with webhooks. Pricing is a $130/month platform fee plus $7 per hotel property or $0.50 per vacation rental unit, with no commission, setup fee or contract term. A free staging sandbox, mapping API and full white-labelling are included; Channex never sells direct to hotels.
Frequently asked questions
How much does Channex cost?
A flat platform fee from $130 per month plus $7 per hotel property or $0.50 per vacation rental unit per month, billed monthly with no setup fee, no minimum property count and no booking commission. Volume discounts apply automatically: hotel rates fall to $4.00 at 2,000+ properties and vacation rental rates to $0.30 at 7,000+ units. Optional extras include the Chat & Reviews app, $1/month for duplicate channel connections, $0.02 per Stripe tokenisation transaction, and a $1,500 review fee if you ask for custom contract terms or a security review.
Who is Channex designed for?
It is wholesale infrastructure for companies that build the software a property runs on: commercial PMS and booking-engine vendors adding channel management to their product, hotel groups building an in-house system, and camping, glamping or vacation-rental platforms. Channex never sells direct to hotels, so it does not compete with its partners. It is explicitly not for a single hotel wanting an off-the-shelf channel manager, and there is no no-code option.
How long does integration take?
The vendor says AI-assisted developers can build a working integration in hours using the API documentation, the Channex integration skill for Claude Code and the free staging sandbox. Going live is slower: it also requires testing, Channex certification and OTA account authorization, so plan on weeks before the first property is live in production.
Is there a free trial or sandbox?
Yes. The staging server is free — sign up at staging.channex.io, generate an API key and test the full API, map channels and validate the integration before anything goes live or is billed. No sales call or card is required. A test sandbox is included with the product, and there are no minimums, certification fees or commissions.
Do we need our own developers?
Yes. Channex is an API product with no no-code or managed-service option, and the vendor states plainly that it is not the right fit for buyers without development resources. Onboarding and technical support are included in the platform fee, but your team is responsible for mapping properties and building the integration into your own software.