Chekin
Automated online guest check-in and legal traveller registration for short-term rentals, hotels and campsites.
By Chekin · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Short-term rental and aparthotel operators with 10+ units in Spain, Italy, Greece or Portugal that must file guest registration data with local authorities.
- Property managers who want guests to complete check-in, ID verification, tourist tax payment and rental contracts online before arrival.
- Multi-property hotel and camping groups that need PMS, channel manager and smart-lock integrations in one check-in workflow.
- Teams that want to sell extras (early check-in, late check-out, transfers) and take online payments to raise revenue per booking.
Ideal size: 10-500 units people · Professional operator managing 10+ units, already running a PMS or channel manager
Not for
- Single-property hosts who want a month-to-month one-unit subscription; monthly plans start at a 3-unit minimum.
- Operators outside the live countries (Spain, Italy, Greece, Portugal); France, Germany and the UAE are only 'coming soon'.
- Businesses looking for a full PMS, channel manager or revenue management suite - Chekin only covers check-in, compliance and guest payments.
- Operators whose priority is keyless-entry hardware rather than guest data capture and authority reporting.
Value metrics scorecard
Time-to-Value
1-2 weeks
~14 days to first production value
Total Cost of Ownership
$1,500/yr
Starts at $51 · Per accommodation unit, per month; annual or monthly billing (annual saves up to 20%)
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Annual plan allows 1-2 properties at EUR 3.95/unit/month; monthly plans start at 3 units (apartments/villas) or 20 units (hotels/campings)
Add-on costs
- Deposit transaction fee: 1.5% + EUR 0.30
- Damage protection: USD 2.50 (up to USD 1,500 cover), USD 3.50 (USD 2,500) or USD 4.00 (USD 5,000) per booking
- Payment commissions: 1.5% + EUR 0.99, 1%, or 10% per transaction depending on type
- Channel fees apply for phone, WhatsApp and SMS communications
- Premium features (identity verification, remote access, guest app, digital guide, e-invoicing) require Premium from EUR 5.95 or Enterprise from EUR 7.95 per unit/month
Company & support
Who is behind Chekin, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
A public Help Center at support.chekin.com covers first steps, integrations, legal requirements, account management and an SDK for developers; the site links to a separate 'Contacta con Soporte' page for existing customers. No support phone line, email address, chat or SLA is published on the…
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Chekin sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Chekin
- eviivo
- innRoad
- Breezeway
- Uplisting
- Tourwriter
Add or change companies
Up to 10 companies including Chekin. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Chekin ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages describe OCR document reading and biometric identity-comparison software for guest verification, available on all plans, plus automated generation of traveller reports to authorities. No generative copilot, agentic workflow, MCP server or named model provider is stated on the pages reviewed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Chekin is a guest check-in automation platform for tourist accommodation. It collects guest data through an online form, verifies identity, sends legally required traveller reports to local police, and handles tourist taxes, remote keys, rental contracts and online payments, integrating with most PMS, channel managers and smart locks. More than 200,000 properties and 25 million check-ins across 45 countries. Pricing starts around EUR 3.95 per unit per month on annual plans, with identity verification and remote access reserved for higher tiers.
Frequently asked questions
How is Chekin priced?
Chekin charges per accommodation unit per month. The annual plan starts at EUR 3.95 per unit per month for one or two properties, Premium from EUR 5.95 and Enterprise from EUR 7.95, and annual billing saves up to 20%. Monthly plans require a minimum of 3 accommodation units for apartments and villas; hotels and campings have higher minimums. Premium capabilities such as identity verification, remote access and the customisable guest app sit on the higher tiers.
Which countries does Chekin cover for legal guest registration?
The pricing page states availability for Spain, Italy, Greece and Portugal, with France, Germany and the UAE listed as coming soon. The platform generates and sends traveller reports to local authorities automatically, stores the data in the cloud in digital form, and lists integrations with authorities as its own category on the integrations page.
Does Chekin connect to our existing PMS and smart locks?
Yes. The integrations page lists dozens of PMS connections (Cloudbeds among them), channel managers, OTAs, remote-access and smart-lock providers, plus authority integrations. If you have no PMS, iCal synchronisation is supported. There is also an SDK for developers integrating Chekin into their own systems, documented in the Help Center.
Is there a free trial, and how long does implementation take?
Chekin advertises a free trial across its site, along with demo booking and self-serve sign-up; no mandatory implementation fee is published. Because it is a cloud service that plugs into an existing PMS or an iCal calendar rather than an on-premise installation, and the Help Center documents self-serve first steps, rollout is typically measured in days to a few weeks.
What costs should we budget beyond the subscription?
The pricing page lists transaction fees: deposits at 1.5% + EUR 0.30, damage protection at USD 2.50 to USD 4.00 per booking depending on cover, and payment commissions of 1.5% + EUR 0.99, 1%, or 10% depending on the payment type. Channel fees also apply for phone, WhatsApp and SMS communication with guests.
Does Chekin use AI?
Chekin's public pages describe OCR document-reading technology and biometric comparison software for guest identity verification, both included across its plans. No vendor page reviewed describes generative AI, a copilot, an MCP server, a named model provider, or how customer data is used for model training, so those points should be confirmed directly with Chekin before relying on them.