Clearwater
Healthcare-only cybersecurity and compliance: managed security, managed cloud, consulting and the IRM|Pro Suite compliance platform.
By Clearwater Security & Compliance · HQ Nashville, US · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Hospitals and health systems that need HIPAA, HITRUST and SOC 2 compliance plus 24/7 security monitoring
- Regional and critical access hospitals that cannot staff security and compliance internally
- Physician practice management groups and ambulatory care organizations
- Digital health and medical device companies that must prove security and privacy to customers
- Healthcare investors, attorneys and business service providers managing portfolio or client risk
Ideal size: 250–10,000 employees people · Healthcare organization with regulatory obligations and a small or stretched security team
Not for
- Organizations outside the healthcare sector
- Teams that want a self-serve compliance SaaS tool with published list pricing
- Buyers who will not engage an expert-led managed program, assessment or consulting engagement
- Companies looking for a general-purpose GRC platform across many industries
Value metrics scorecard
Time-to-Value
~3 months (assessment-led onboarding)
~90 days to first production value
Total Cost of Ownership
On request
Quote-based; no public list pricing is published. Delivered as managed service programs, consulting and software.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published
Add-on costs
- None
Company & support
Who is behind Clearwater, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Nashville, US
How you get support
- PhonePaid plans
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Contact page lists a main line plus a Security Operations Center line. The vendor states 24/7 monitoring and continuous support for managed security and managed cloud clients; availability for other plans is not stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Clearwater sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Clearwater
- Greenlight Guru
- Censinet
- MedTrainer
- Imprivata
- Qualio
Add or change companies
Up to 10 companies including Clearwater. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Clearwater ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Clearwater Security & Compliance is a healthcare-only cybersecurity and compliance provider. It pairs managed security (MSSP), managed Azure cloud services, assessments and consulting with its IRM|Pro Suite compliance platform. Named segments include hospitals and health systems, regional and critical access hospitals, physician practice groups, digital health, MedTech, health plans, healthcare investors and healthcare attorneys. The vendor cites two decades of healthcare experience, 500+ customers and a 100% Office for Civil Rights success rate on risk analysis.
Frequently asked questions
Does Clearwater publish pricing?
No. No public list pricing, seat tiers or plan structure appear on the vendor pages reviewed. Pricing is quote-based, and Clearwater sells managed service programs, consulting and software together, so buyers should expect a scoping conversation rather than an online checkout.
Which compliance frameworks does Clearwater support?
The vendor states that its compliance services help organizations achieve and maintain compliance with key regulations and standards including HIPAA, HITRUST and SOC 2. Risk analysis is delivered through its IRM|Analysis software, which the vendor says has a 100% success rate with the Office for Civil Rights.
Is Clearwater software or a service?
Both. Clearwater combines the IRM|Pro Suite compliance platform with managed security (MSSP) services, managed Microsoft Azure cloud services, cybersecurity assessments and consulting, plus fully outsourced security, compliance, risk and privacy programs.
Who is Clearwater not a good fit for?
Organizations outside healthcare. Clearwater positions itself exclusively on healthcare expertise, so non-healthcare buyers, teams wanting a self-serve compliance tool, and buyers who require published per-seat pricing before engaging a vendor are better served elsewhere.
What support does Clearwater provide?
The contact page lists a main phone line and a Security Operations Center line. The vendor describes 24/7 monitoring, threat detection, vulnerability management, firewall management and incident response for managed clients, and cites 24/7 operational oversight and continuous support for its managed cloud services.
How quickly can a healthcare organization see value?
No implementation timeline is published. Because delivery is assessment-led and combines expert consulting with software, buyers should plan for a multi-month onboarding before full production value, and confirm scope and milestones during scoping.