ClickTime
Finance-ready time tracking that turns every hour into GL-mapped labor cost data
By ClickTime · HQ San Francisco, US · 4.4/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Finance and accounting teams needing GL-mapped labor cost data, CapEx/OpEx classification and audit-ready records
- Professional services firms capturing every billable hour and protecting project margins
- Nonprofits and grant recipients proving grant-restricted time and funder compliance
- Organizations documenting R&D tax credit claims or DCAA-compliant time
- Ops and resource managers planning capacity and utilization for 25-200+ staff
Ideal size: 25-200 users people · Scale-up or enterprise with a finance or controller function
Not for
- Teams that only want a free, bare-bones timesheet
- Companies seeking employee monitoring, keystroke or screenshot tracking - ClickTime AI explicitly does not do this
- Very small businesses under ~10 people where spreadsheets are enough
- Buyers wanting a full HR, payroll and PSA suite in a single tool
Value metrics scorecard
Time-to-Value
Under 1 week
~7 days to first production value
Total Cost of Ownership
$11,400/yr
Starts at $144 · Per user, per month; annual billing discounts (Starter $12, Team $15, Premier $27 per user/month) and nonprofit discounts; Enterprise custom priced
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Starter up to 25 users; Team and Premier up to 200 users; Enterprise custom
Add-on costs
- Expense tracking: $4 per person/month
- Add-ons: custom branding, SCIM provisioning, custom SAML, ERP integrations
- Guided onboarding, custom integrations and other Professional Services quoted separately
Company & support
Who is behind ClickTime, and how your team gets help once it is live.
Company
- Founded
- 1999 · 27 yrs in business
- Headquarters
- San Francisco, US
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Typically responds within 4 business hours
24/7 AI Help Agent in the support center handles instant answers; human support and the global phone line run Monday-Friday 7am-5pm PST. Guided onboarding and custom solutions are available through Professional Services.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ClickTime sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- ClickTime
- Document360
- Spendflo
- PaperCut
- Navan
- Tipalti
Add or change companies
Up to 10 companies including ClickTime. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ClickTime ships in AI, and what it asks of your ecosystem.
AI features shipped
ClickTime AI reads Jira, GitHub, calendar and Zoom activity to suggest categorized time entries mapped to GL codes, CapEx/OpEx or R&D, and offers a plain-language chat over ClickTime labor cost data. AI time mapping is included on Team and above; the chat interface requires Premier or Enterprise.
Your data & models
- Trains on your data
- Never trains on your data
- Runs on
- Not recorded
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ClickTime is a labor cost management and time-tracking platform for finance, controllers and ops teams. Hours are categorized at entry as billable, CapEx/OpEx, grant or R&D, routed through approvals with a full change history, then exported to ERP, payroll and finance systems. ClickTime AI captures activity from Jira, GitHub, calendars and Zoom, maps it to GL categories and answers labor cost questions in plain language. Plans start at $12 per user per month, with AI on Team and above.
Frequently asked questions
How much does ClickTime cost?
Published pricing starts at $12 per user per month on the Starter plan for annual, nonprofit or discounted billing, with Team at $15 and Premier at $27 per user per month on annual terms. List prices without discount are $15, $19 and $31 respectively. Starter supports up to 25 users and Team/Premier up to 200; Enterprise is custom priced with custom integrations, advanced security and dedicated support.
How long does it take to get value from ClickTime?
ClickTime states that most teams see accurate, categorized time data within the first week, with no lengthy implementation and no behavior change required. Onboarding and training are self-driven and included, while guided onboarding, custom integrations and historical data uploads are quoted separately through Professional Services.
Does ClickTime AI monitor employee activity?
No. ClickTime states that ClickTime AI reads work system outputs such as Jira tickets, calendar events and project activity - not browser history, keystrokes, screens or device activity - and employees review every suggested time entry before it is submitted.
Which systems does ClickTime integrate with?
ClickTime pulls data from Google Workspace, Microsoft 365, Jira, Asana, GitHub, Zoom and calendars, and delivers GL-mapped labor data into accounting systems including Sage Intacct, QuickBooks and NetSuite. It also connects with ADP, BambooHR, Salesforce, ServiceNow, Slack and identity providers, offers a REST API and prebuilt payroll exports, and a configurable export or Professional Services custom build covers anything else.
Is ClickTime secure and compliant?
ClickTime publishes a Trust Center covering annual third-party penetration testing, a bug bounty program and a secure SDLC, and states customer data is never used to train LLMs. Its pricing page lists SOC 2 compliance and GDPR/CCPA compliance, and data is hosted at a Tier 1 colocation facility with 30-minute on-site backups and twice-daily encrypted off-site snapshots.
Can ClickTime support R&D tax credit and DCAA documentation?
Yes. Configurable cost codes and custom fields tag entries by activity type, project phase or funding source, and approval workflows plus a complete change history give auditors defensible records for R&D tax credits, federal grant reporting and DCAA requirements. DCAA compliance is offered as an add-on module.