Delinea
A unified identity security platform that protects human, machine and AI identities across your enterprise.
By Delinea · 4.6/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Enterprises replacing fragmented PAM and identity tools with one platform covering privileged, machine and AI-agent identities
- Security teams that must authorize what AI agents can access and do, at machine speed, with a defensible audit trail
- Highly regulated organizations (financial services, healthcare, federal, energy, education) under continuous audit pressure
- IT and security operations seeking to cut provisioning, password-management and compliance effort via vaulting and least privilege
Ideal size: Enterprise security teams (1,000+ employees) people · Mature security organization with IAM/PAM ownership and an active audit program
Not for
- Small businesses wanting a low-cost, self-serve password manager with published list pricing
- Teams with no dedicated identity or security function to own policy design and access reviews
- Buyers who need instant card-only signup and same-day deployment without vendor or partner involvement
Value metrics scorecard
Time-to-Value
Weeks (vendor states deployment in weeks)
~30 days to first production value
Total Cost of Ownership
On request
Quote-based enterprise subscription; no public list pricing. Support plans and professional services are separate purchases.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; quote-based enterprise licensing
Add-on costs
- Premium+ support plans with designated support engineers and trusted-advisor teams (paid tier)
- Professional Services, Technical Account Managers and Customer Success Managers for accelerated deployment
Company & support
Who is behind Delinea, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumPlan not stated
- Help centre / docsPlan not stated
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Global technical support phone lines: Americas 8am-8pm ET, EMEA 8am-8pm GMT, APAC 8am-8pm PHT. Support portal, product documentation and the Secret Society customer community are also offered; Premium+ plans add designated support engineers.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Delinea sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Delinea
- Zscaler
- TriNet
- Ping Identity
- Atlan
- Netskope
Add or change companies
Up to 10 companies including Delinea. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Delinea ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor materials describe Delinea Iris AI for real-time insights, automation and continuous authorization, governance of AI-agent access and actions, and a runtime AI authorization agent that uses identity and risk context to enable policy-driven access. Sources do not document model providers, model key handling or AI audit logging, so those fields remain unknown.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Delinea is an American identity security vendor specializing in privileged access management for human, machine and AI identities. Its platform combines credential vaulting, privileged remote access, continuous identity discovery, least-privilege enforcement and Fastpath access governance, with Delinea Iris AI adding automation and a runtime AI authorization agent. It cites 9,000+ customers, a 4.6/5 Gartner Peer Insights rating, and deployment "in weeks" using up to 90% fewer resources than legacy PAM. Pricing is quote-based.
Frequently asked questions
What does Delinea cost and how is it licensed?
Delinea does not publish list pricing. Licensing is quote-based and typically structured around the Delinea Platform (vaulting, privileged access, discovery, governance), with paid support plans and professional services sold separately. Budget for an enterprise agreement rather than self-serve per-seat pricing, and confirm what support tier is included before signing.
How long does implementation take?
Delinea states the platform can be deployed in weeks using up to 90% fewer resources than legacy approaches. Its customer program is organized around the first 90 days, with support portal, documentation, e-learning and community access available from purchase. A reasonable planning assumption is four to eight weeks to first production value, longer for full governance scope.
Does Delinea govern AI agents, or only human privileged accounts?
Both. Delinea positions runtime authorization for AI agents: it evaluates identity and risk context and controls what an agent can access and do after access is granted, keeping credentials off agents and users. Iris AI adds insights, automation and continuous authorization, and AI governance is marketed as a first-class solution area alongside human and machine identities.
What support is included and when is it available?
Global technical support phone lines run 8am-8pm ET (Americas), 8am-8pm GMT (EMEA) and 8am-8pm PHT (APAC), with reduced capacity on company holidays. A support portal, product documentation and the Secret Society customer community are also provided. Premium+ support adds designated support engineers and trusted-advisor teams.
How does Delinea fit with our existing identity and security stack?
Delinea maintains an integrations marketplace of certified connectors into existing security, identity and IT ecosystems, documents APIs and implementation resources, and publishes comparison guidance for Microsoft, CyberArk, BeyondTrust, One Identity and Saviynt environments. It also extends least-privilege enforcement across Windows and Linux servers, so it usually sits alongside an existing identity provider rather than replacing it.