Device Magic
Real-time mobile forms and field data collection that sends completed inspections and reports straight into your existing systems.
By Device Magic · HQ Reston, US · 3.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Field teams replacing paper inspections, JSAs, daily reports and T&M sheets with mobile forms
- Organisations that need captured field data routed into SQL, Salesforce, S3, SFTP or email without re-entry
- Teams working in low-connectivity areas that need offline form completion on phones and tablets
Ideal size: 10–500 field staff people · Scale-up or enterprise with distributed field operations
Not for
- Buyers looking for a full CMMS/EAM or asset-management suite
- Companies that want published, self-serve list pricing
- Teams needing advanced BI beyond the Enterprise analytics option
- Regulated buyers who require documented certifications before shortlisting
Value metrics scorecard
Time-to-Value
2–4 weeks
~14 days to first production value
Total Cost of Ownership
On request
Per user/month, billed annually; custom quote; 3-user minimum on both plans
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
3-user minimum on Max and Enterprise
Add-on costs
- Optional Device Magic service packages where the vendor builds your forms
- Enterprise-only extras: white label, analytics, SSO, custom billing options
Company & support
Who is behind Device Magic, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Reston, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support is reached at 1 (855) 997-0800 x2 and [email protected]; the contact page also points customers to a Help Center. No plan entitlement, support hours or SLA is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Device Magic sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Device Magic
- Budibase
- Whip Around
- Asset Panda
- Businessmap
- GoCanvas
Add or change companies
Up to 10 companies including Device Magic. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Device Magic ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Device Magic digitizes paper field forms with a drag-and-drop builder for phones and tablets, including offline capture, photos, signatures, NFC and map overlays. Submissions route as PDF, Excel, JSON or XML into email, Slack, Amazon S3, SFTP, SQL, Salesforce and 300+ Zapier destinations. Pricing is quoted per user/month billed annually with a 3-user minimum; Enterprise adds white label, analytics and SSO. No public list price or security/AI documentation is published.
Frequently asked questions
What does Device Magic cost?
The pricing page shows two plans, Max and Enterprise, both quoted as "Let's Talk" per user per month, billed annually with a 3-user minimum. No list price is published, so you must speak to sales for a quote. Max covers unlimited forms and submissions, offline access, project management and dispatch, built-in integrations, live data sources and API access; Enterprise adds white label, analytics, SSO, custom billing and partner support.
How long does it take to get running?
Device Magic promotes a simple drag-and-drop form builder and lets customers start from a service package where the vendor builds forms for them. No published implementation timeline is given on the pages reviewed, so plan for a short pilot and confirm scope and timelines with the vendor before committing.
Can Device Magic push data into the systems we already use?
Yes. Completed forms can be delivered as text, images, PDF, Excel, JSON or XML into email, Box, Dropbox, Google Drive, OneDrive, Amazon S3, ShareFile, Slack, Evernote, SMS, SQL, SFTP, HTTP(S) and Salesforce. Zapier support extends delivery to more than 300 additional destinations, and Google Drive, SQL and lists can act as live data sources inside forms.
Does Device Magic work offline?
Yes. Offline access is listed as a feature of the Max plan, and the vendor states teams can complete and submit mobile forms anywhere, even without connectivity, with submissions delivered once the device reconnects.
What compliance certifications does Device Magic hold?
None could be confirmed from the vendor pages reviewed. No /security, /trust or /compliance page was available, so SOC 2, ISO 27001, GDPR, HIPAA and FedRAMP status should be treated as unverified. Ask the vendor directly for its current certification reports and data-processing terms.
Does Device Magic offer AI features?
No AI, machine-learning or AI governance features are described on the vendor pages reviewed. Buyers evaluating AI capabilities should confirm roadmap plans with the vendor rather than assume any are included.