Druva
The Resilience Cloud for the AI Enterprise — fully managed SaaS backup, recovery and cyber resilience
By Druva, Inc. · 4.7/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Cloud-first enterprises that want backup and recovery for Microsoft 365, Google Workspace, Salesforce, endpoints, VMs, NAS and databases from one fully managed SaaS platform.
- Security teams building ransomware and cyber-resilience programmes, using immutable air-gapped copies, threat detection and validated clean restores.
- IT teams replacing legacy appliance-based backup to cut cost and management overhead — Druva claims up to 40% savings and no hardware to maintain.
- Compliance-driven organisations needing legal hold, eDiscovery, retention enforcement and audit-ready data governance.
- Early AI adopters who must back up and govern AI-created content in Microsoft 365 Copilot, Claude, Gemini and OpenAI ecosystems.
Ideal size: 100–5,000+ employees people · Mid-market to enterprise, cloud-first, with a dedicated IT or security team
Not for
- Organisations that require an on-premises, self-managed backup appliance and will not accept SaaS-delivered data protection.
- Mainframe, tape or bespoke in-house workloads outside Druva's published workload list.
- Buyers who need published self-service list pricing before talking to sales — Druva pricing is quoted per workload.
- Very small businesses with a handful of devices looking for a free or low-cost consumer backup tool.
Value metrics scorecard
Time-to-Value
About a week (deploys in minutes)
~7 days to first production value
Total Cost of Ownership
On request
Quote-based subscription per workload and per user; Druva does not publish list prices. SaaS Universal License covers SaaS apps and identity workloads; separate tiers for data centre, public cloud…
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Per-user licences for SaaS productivity and identity apps; per-workload/per-capacity for data centre and cloud; Essentials Pack aimed at SMBs; pooled storage.
Add-on costs
- Premium and Enterprise support tiers cost more than the Standard tier included with the subscription.
- Optional professional services: PS JumpStart, PS Essentials, PS Advanced, plus Advanced Services for Security and Disaster Recovery.
- Okta and Microsoft Active Directory protection are add-ons within the SMB Essentials Pack.
Company & support
Who is behind Druva, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePaid plans
- EmailNot listed
- Live chatPaid plans
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Standard SLAs on Standard; enhanced response-time SLAs on Premium and Enterprise
Standard support (included with subscription) gives 24/7/365 phone and portal access. Premium adds in-product chat, Dru Assist AI agent, concierge team and a named support engineer. Enterprise adds a Technical Account Manager, workshops, health assessments and quarterly business reviews.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Druva sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Druva
- Hyperproof
- Keepit
- Blumira
- Zluri
- Expel
Add or change companies
Up to 10 companies including Druva. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Druva ships in AI, and what it asks of your ecosystem.
AI features shipped
DruAI is an in-product assistant that answers natural-language questions, investigates threats and explains backup reliability; DruAI Deep Analysis Agents automate complex investigations. Druva also backs up and governs AI-created work in Claude and Microsoft 365 Copilot, and detects unusual agent activity, policy drift and recovery sabotage.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Druva is a fully managed, cloud-native SaaS platform for backup, recovery and cyber resilience. It protects Microsoft 365, Google Workspace, Salesforce, endpoints, data centre and public-cloud workloads from one console, with immutable air-gapped copies, legal hold and eDiscovery. Buyers choose it to cut legacy backup cost, recover quickly from ransomware, and back up and govern AI-created data. Pricing is quote-based per workload, and support runs from 24/7 standard cover to enterprise TAM coverage.
Frequently asked questions
How much does Druva cost and how is it priced?
Druva does not publish list prices. Pricing is quoted per workload and per user, with a SaaS Universal License covering Microsoft 365, Google Workspace, Salesforce, Dynamics 365, Power Platform, Entra ID, Active Directory and Okta, separate tiers for data centre and public-cloud workloads, and an Essentials Pack aimed at SMBs. Premium and Enterprise support tiers cost more than the Standard tier included with the subscription, and professional services are optional paid engagements.
How long does it take to get Druva into production?
Druva is delivered as a fully managed SaaS platform with no hardware to maintain and no patches to apply, and the vendor states customers can deploy and secure workloads in minutes. Most organisations should expect first protection within days rather than months, though large multi-workload or air-gapped programmes typically use optional JumpStart, Essentials or Advanced professional services to accelerate rollout.
Which workloads and platforms does Druva protect?
SaaS and productivity data (Microsoft 365, Google Workspace, Microsoft Dynamics 365, Salesforce, Power BI), identity systems (Entra ID, Active Directory, Okta), endpoints, and data centre or cloud workloads including VMware, Hyper-V, Nutanix, file servers/NAS, SQL, Oracle, Azure VMs, Azure SQL, Azure Blob, AWS EC2, AWS RDS, AWS S3 and DynamoDB. AI-created content in Microsoft 365 Copilot and Claude can also be backed up and governed.
Is Druva certified for SOC 2, ISO 27001, HIPAA and FedRAMP?
Druva's trust centre lists SOC 2, ISO/IEC 27001, HIPAA, FedRAMP Moderate, GDPR, CCPA, PCI DSS, CSA STAR, IRAP, GovRAMP and FIPS 140-2 among its compliance items, and states the company has held continuous SOC 2 attestation and FedRAMP authorisation for more than five years. Reports and certificates are available through the portal, often under NDA, so plan for that in your procurement timeline.
Can Druva protect and govern AI-generated data and agents?
Yes. Druva markets AI Resilience: it backs up and governs AI-created work such as Claude projects and Microsoft 365 Copilot content, helps reconstruct and reverse harmful actions by AI agents, and monitors for unusual agent activity, policy drift and recovery sabotage. DruAI provides in-product natural-language investigation, and a Druva MCP server lets customer AI assistants reach trusted backup, governance and recovery data.
What support is included with a Druva subscription?
Standard support is included with the subscription and provides 24/7/365 access via support portal and phone, plus knowledge base, documentation and managed detection and response. Premium adds in-product chat, the Dru Assist AI agent, a concierge team, a named support engineer and enhanced response-time SLAs. Enterprise adds a dedicated Technical Account Manager, workshops, health and security assessments, recovery playbooks and quarterly business reviews.