Factory
The enterprise platform for agent-native software development.
By The San Francisco AI Factory Inc. · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Engineering organizations that want autonomous agents to plan, build, review and ship code across desktop, CLI, web and cloud.
- Enterprise teams in regulated industries that need model choice, private hosting, audit logging and data-residency controls.
- Fintech, security and AI-infrastructure teams already running large multi-repo codebases with CI/CD.
- Leaders who want measurable adoption, consumption and agent-effectiveness analytics per developer and team.
Ideal size: 20–500 engineers people · Scale-up or enterprise with multi-repo codebases and established code review
Not for
- Non-engineering functions looking for a general business AI assistant rather than a coding platform.
- Teams that cannot allow agents to open pull requests, run automations or hold repository context.
- Companies that need a free tier or very low-cost pilots; paid plans start at $20 per user per month.
- Organizations that require FedRAMP authorization or a HIPAA BAA today; neither is claimed publicly.
Value metrics scorecard
Time-to-Value
First session same day; enterprise rollout in weeks
~1 days to first production value
Total Cost of Ownership
$12,720/yr
Starts at $240 · Per-seat monthly: Pro $20, Plus $100, Max $200; Teams $60/mo per team plus $40/seat; Business and Enterprise custom-quoted.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Teams: up to 10 seats with centralized billing; Enterprise: unlimited team members.
Add-on costs
- Higher rolling rate limits on Plus (~5x Pro) and Max (~10x Pro); early access to new features on Max.
- Droid Computers (Factory-managed cloud computers for remote Droids) are available from Plus upward.
- Enterprise adds dedicated compute, on-premise deployment, data residency and premium support at custom pricing.
Company & support
Who is behind Factory, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Priority support with SLAs on Enterprise; no specific response time is published.
Support details are taken from the pricing page; Business adds dedicated onboarding and support, and Enterprise adds a Dedicated Account Manager and a Customer Engineer.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Factory sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Factory
- Merge
- CircleCI
- Fireflies.ai
- RingCentral
- Intercom
Add or change companies
Up to 10 companies including Factory. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Factory ships in AI, and what it asks of your ecosystem.
AI features shipped
Droid agents run missions across desktop, CLI, web and mobile; sources describe autonomy levels, model routing, code review, AutoWiki and per-session analytics, plus admin controls over model access and network policy. No accuracy or evaluation benchmarks are published on the pages reviewed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- OpenAI, Anthropic, Google, Open-weight models
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Full audit trail
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Factory is an agent-native software development platform: autonomous Droid agents plan, build, review and ship code across desktop, CLI, web and mobile, with mission control, automations, code review and a living code wiki. It is model-agnostic across frontier and open-weight models, connects to 62+ tools such as Slack, GitHub, Jira and Salesforce, and prices from $20/mo Pro to $200/mo Max, with Teams, Business and Enterprise tiers. SOC 2 Type I and ISO 42001 are claimed, and customer code is not used as training data.
Frequently asked questions
What does Factory cost?
Self-serve plans are billed monthly per user: Pro $20, Plus $100 (about 5x the usage of Pro, plus Factory-managed Droid Computers) and Max $200 (about 10x Pro). Teams is $60/month for the team plus $40/month per seat, for up to 10 seats. Business and Enterprise are custom-quoted and add SSO, SAML/SCIM provisioning, zero data retention, audit logging, dedicated compute, on-premise options and a Dedicated Account Manager.
Which AI models does Factory use, and can we choose them?
Factory is model-agnostic and routes each task to the model that best balances quality, speed and cost. Its pricing FAQ states support for leading frontier and open-weight models, including GPT-5, Claude Opus and Sonnet, and Gemini. Business and Enterprise plans add admin controls over model selection, autonomy level, model access and org-level deny lists. Whether customers can supply their own model provider keys is not stated on the pages reviewed.
Is our source code used to train AI models?
Factory's security page states that your code is your IP and that this means not using your code as training data, and it describes a Droid Shield system that scans generated code for vulnerabilities or IP issues. The privacy policy excerpt provided adds no further training detail, so security teams should confirm the exact contractual wording, particularly where third-party model providers are involved.
What compliance certifications does Factory hold?
The security page lists SOC 2, GDPR, ISO 42001 and CCPA, and Factory has announced SOC 2 Type I certification. It says Factory is among the first organizations worldwide to adopt ISO 42001, the standard for building and running secure, compliant AI systems. No FedRAMP, HIPAA, CMMC or ISO 27001 claim appears on the pages reviewed.
How quickly can a team see value?
Individual developers install the desktop app or CLI and run a first reviewable session the same day, with quickstarts for shipping code, automating the SDLC and planning an enterprise rollout. Customer stories report production results rather than pilots, for example 3x faster feature development at Groq and 40% reduced incident response time at Tilt. Enterprise rollouts still need deployment, identity and telemetry planning.
What governance and audit controls exist for agent activity?
The platform includes mission control with execution logs, autonomy levels, action approvals and connector catalog controls that let owners restrict which apps members may connect. Business adds audit logging and activity trails, and the security page describes comprehensive, configurable audit logging of Factory usage that can be exported to a SIEM, plus AES-256 encryption at rest and TLS 1.2+ in transit in a sandboxed single-tenant VPC.