Fireflies.ai
AI meeting assistant that transcribes, summarizes, searches and analyzes team conversations.
By Fireflies.ai Corp. · 4.8/5 verified-buyer score
Positioning guardrails
Best for
- Sales and customer-success teams that want CRM notes and call logs auto-filled after every meeting (Salesforce, HubSpot, Affinity).
- Distributed teams that need searchable transcripts, summaries and action items across Zoom, Google Meet and Microsoft Teams.
- Recruiting, research and marketing teams using AI Skills to extract structured insights or draft follow-ups from calls.
- Regulated buyers that need SOC 2 Type II, GDPR and HIPAA controls, zero data retention and private storage.
- Companies that want meeting data surfaced inside AI assistants through the Fireflies MCP server (Claude, ChatGPT, Devin).
Ideal size: 10–500 seats people · Scaling sales, CS, recruiting or ops teams with high meeting volume
Not for
- Teams that cannot permit a bot or extension to join and record meetings.
- Clinical charting or EHR documentation — Fireflies is a meeting notetaker, not a medical record system.
- Organizations requiring on-premises or air-gapped deployment, or guaranteed response-time SLAs (none are published).
- Individual users who only need occasional transcripts and will not use summaries, integrations or analytics.
Value metrics scorecard
Time-to-Value
Same day on free/self-serve plans
~1 days to first production value
Total Cost of Ownership
$2,280/yr
Starts at $120 · Per seat, billed monthly or annually; Free tier $0, Pro $10, Business $19, Enterprise $39 per seat/month billed annually (Enterprise annual only, via sales).
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free for individuals; paid plans priced per seat; Enterprise is annual-only and sold through sales.
Add-on costs
- None
Company & support
Who is behind Fireflies.ai, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
A support email address is published site-wide. Enterprise adds priority support, a dedicated account manager and an onboarding program. No support hours or SLA response times are published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Fireflies.ai sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Fireflies.ai
- Freed
- Blueprint
- Stitchflow
- Expensify
- Clockify
Add or change companies
Up to 10 companies including Fireflies.ai. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Fireflies.ai ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe AskFred (AI assistant for querying meetings), AI-powered meeting search, 200+ AI Skills that extract details and draft follow-up emails, and Live Assist for in-meeting suggestions. No source states which model provider is used or whether customers may supply their own key.
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Fireflies.ai is an AI meeting assistant that records, transcribes and summarizes conversations across Zoom, Google Meet, Microsoft Teams and 10+ platforms, then pushes notes and action items into CRMs and project tools. Pricing is per seat with a free tier and Pro ($10), Business ($19) and Enterprise ($39) plans billed annually. It offers 100+ integrations, API access and an MCP server; Enterprise adds SSO/SCIM, audit logs, HIPAA compliance and private storage.
Frequently asked questions
What does Fireflies.ai cost?
The pricing page lists a Free forever tier at $0 with limited AI summaries, 400 minutes of team storage and 20 AI credits. Paid plans are billed per seat: Pro at $10 and Business at $19 per seat/month billed annually, and Enterprise at $39 per seat/month on annual terms through sales. Business adds conversation intelligence, team analytics and unlimited storage; Enterprise adds the rules engine, SSO/SCIM, audit logs (API), HIPAA compliance and private storage. No mandatory implementation fee is published.
Is Fireflies.ai secure enough for regulated industries?
Fireflies states it is certified for SOC 2 Type II, GDPR and HIPAA compliance, with 256-bit AES encryption at rest and TLS for data in transit. It says customer data is not used for AI model training by default, offers zero data retention and private storage, and documents limited data access and data-ownership controls. Enterprise buyers additionally get SSO, SCIM, audit logs (API), a super admin role and custom data retention. HIPAA compliance is listed as an Enterprise capability.
Does Fireflies.ai work with our existing stack?
Yes. The integrations page advertises 100+ apps, including Salesforce, HubSpot, Affinity and other CRMs, Slack, Zoom, Google Meet, Microsoft Teams, Webex, Dialpad, Greenhouse, Lever, BambooHR, Notion, Confluence, OneDrive, Google Drive and Dropbox. API access is included even on the Free tier, and a Fireflies MCP Server connects meeting insights to AI tools such as Claude, ChatGPT and Devin.
How fast can we get to first value?
Fireflies is self-serve: teams can start on the Free or Pro plan and connect calendars and conferencing apps without a paid implementation project, so first value typically arrives the same day. No mandatory implementation or onboarding fee is published. Enterprise rollouts that require SSO, SCIM, HIPAA or custom retention are handled through sales and an onboarding program, which lengthens the timeline.
What AI features does Fireflies.ai include?
Sources describe AI summaries with action items, AskFred (an assistant that answers questions about your meetings), AI-powered meeting search, 200+ AI Skills that extract key details and draft follow-up emails, Live Assist for in-meeting suggestions, and conversation intelligence such as sentiment analysis, talk-time and topic trackers. Fireflies does not state which model provider it uses, whether customers can supply their own key, or whether AI actions are individually logged.