ForceMetrics
Unifies public safety data and applies AI so law enforcement agencies get actionable insight in seconds.
By ForceMetrics · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Law enforcement agencies consolidating CAD, RMS, JMS and regional records into one searchable view
- Real-time crime centers and crime analysts who need sub-second search across records and narratives
- Command staff replacing static CompStat packets with live dashboards and trend analysis
- Investigations teams that need links between reports surfaced automatically
- Multi-jurisdiction or regional teams that need shared cross-system visibility
Ideal size: 100+ agency personnel people · Agency with digital CAD/RMS records and an analytics or RTCC function
Not for
- Private-sector companies with no public safety or criminal justice data
- Agencies with no digital records systems to integrate
- Organizations unable or unwilling to work inside a CJIS-compliant environment
- Teams wanting a self-serve tool with published pricing and no procurement cycle
Value metrics scorecard
Time-to-Value
4-8 weeks
~45 days to first production value
Total Cost of Ownership
On request
Quote-based enterprise agreement scoped per agency; no public price list and no self-serve signup (demo request required).
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; scoped by agency size and modules deployed.
Add-on costs
- None
Company & support
Who is behind ForceMetrics, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerAll plans
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Trust page: every customer has a named point of contact and a dedicated success contact; enterprise accounts get quarterly business reviews and updates via a customer portal. No support hours or support response-time SLA are published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where ForceMetrics sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- ForceMetrics
- Cloudpermit
- Just Appraised
- Citibot
- Clariti
- Polco
Add or change companies
Up to 10 companies including ForceMetrics. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What ForceMetrics ships in AI, and what it asks of your ecosystem.
AI features shipped
Homepage describes Horizon AI turning scattered records into context in seconds and says the platform is built on data engineering and AI for public safety. No model providers, model-key handling, AI pricing or AI audit logging are described in the available sources.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
ForceMetrics is a public safety data platform for law enforcement agencies. Its Velocity platform unifies CAD, RMS, JMS and regional records into sub-second search, live dashboards (Insights, FMStat) and Horizon AI, which turns scattered reports into context inside a CJIS-compliant environment. Agencies such as Tampa, Winston-Salem, Reno and Arapahoe County use it to replace static CompStat reporting with real-time views. Pricing is quote-based and unpublished; SOC 2 certification is published on the trust page.
Frequently asked questions
What does ForceMetrics replace or consolidate?
It consolidates disconnected public safety systems: unified search across CAD, RMS, JMS and regional data, live dashboards (Insights, FMStat) instead of static CompStat packets, and Horizon AI, which summarizes scattered reports and surfaces connections between them. The vendor positions it as one place for command staff, analysts, investigators and first responders.
How long does implementation take?
ForceMetrics does not publish an implementation timeline. One customer quote describes the integration as seamless, but the platform must connect to existing records systems across multiple technology generations, so plan on a phased rollout measured in weeks to a few months, including data connections, configuration and analyst training.
Is ForceMetrics compliant with criminal justice data requirements?
Yes, per the vendor trust center: ForceMetrics states it is SOC 2 certified and CJIS compliant, with encrypted data in transit and at rest, least-privilege access, continuous control monitoring, annual independent external audits and regular penetration testing. Customers can request the SOC 2 report, pen-test summary and CJIS documentation under NDA, and larger customers can negotiate audit rights.
Who owns the data and is it used for anything else?
The trust center states agencies retain full ownership of their data, that ForceMetrics does not sell customer data, and that it does not use customer data for any purpose beyond delivering and supporting the contracted services without explicit written authorization. Customers control retention and deletion, and data is returned when they leave.
How is ForceMetrics priced and what support comes with it?
Pricing is not published; contracts are quote-based and scoped per agency, so a demo request and procurement cycle are required. The trust center says every customer has a named point of contact and a dedicated success contact, with quarterly business reviews for enterprise accounts; no support hours, support SLA or response-time commitment is published.