Freightos
Digital infrastructure for global freight: instant quotes, rate benchmarking, booking and market intelligence.
By Freightos · HQ Barcelona, Spain · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Global enterprise shippers with high-volume, multi-lane international freight spend
- Freight forwarders that want rate management, quoting, booking and sales in one stack
- Airlines, ocean liners and trucking carriers distributing rates and taking online bookings
- Small and mid-sized importers/exporters, including e-commerce sellers, that want instant quotes without logistics expertise
- Logistics and procurement teams that need real-time market rate benchmarking for tenders
Ideal size: 10–1,000+ people · Scale-up or enterprise with a dedicated logistics, procurement or supply-chain function
Not for
- Shippers with single-lane, low-volume freight where manual booking is sufficient
- Project cargo and highly bespoke shipments that need custom pricing and planning
- Domestic-only shippers with no air, ocean or cross-border freight
- Buyers who want published self-serve list pricing with no sales process
Value metrics scorecard
Time-to-Value
Marketplace: days; Enterprise: 4–8 weeks
~30 days to first production value
Total Cost of Ownership
On request
Not published on the site; the marketplace is self-serve for shippers, while Enterprise, forwarder and carrier solutions are quoted through a demo-led sales process.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Freightos, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Barcelona, Spain
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Contact form routes shipment-help and service-provider enquiries; Freightos.com Help Center is the self-serve knowledge base. The FAQ refers to round-the-clock support for importers/exporters but names no plan tier, so hours are left unknown.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Freightos sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Freightos
- nShift
- Route4Me
- FreightPOP
- SnapFulfil
- Camunda
Add or change companies
Up to 10 companies including Freightos. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Freightos ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Freightos (NASDAQ: CRGO) is a vendor-neutral digital freight platform connecting carriers, forwarders and shippers. Enterprise shippers use its Terminal, Procure and Rate, Book & Manage modules to automate RFQs, benchmark live rates and manage shipments, while the Freightos Marketplace gives smaller importers instant quotes and booking. Forwarders and carriers use its rate management, quoting and rate-distribution tools. API integrations cover ERPs and TMSs such as SAP and Oracle.
Frequently asked questions
What problem does Freightos solve?
It digitises international freight pricing, quoting, booking and payment. Enterprise shippers get procurement automation and live rate benchmarking; smaller importers and exporters get instant marketplace quotes and online booking; forwarders and carriers get rate management, quoting, booking and online distribution.
How much does Freightos cost?
The site does not publish pricing. The marketplace is self-serve for shippers comparing and booking freight, while Enterprise and forwarder/carrier products are sold through a demo-led process. Budget for a sales cycle and an integration phase rather than a self-serve checkout.
Will Freightos connect to our ERP and TMS?
Yes. Freightos states it offers API integrations with ERP systems such as SAP and Oracle and TMS platforms such as OTM, GTN and SAP TM, plus rate, quote and visibility tools such as P44 and 4Kites, so rate and shipment data can flow into existing systems.
Is Freightos suitable for small businesses?
Its FAQ says the Freightos Marketplace is scalable for small and medium companies without logistics expertise, and that smaller firms including e-commerce sellers use it. Larger organisations typically move to the Enterprise modules for procurement and benchmarking.
How long before we see value?
Marketplace users can compare rates and book within minutes. Enterprise and forwarder deployments involve ERP/TMS/API integration and a demo-led sales process, so plan for weeks rather than days before the platform is running in production.