Function Point
All-in-one agency management software that helps creative agencies stop over-servicing, protect margin and see exactly what is happening in their business.
By Function Point · HQ Vancouver, Canada · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Creative, digital, advertising, PR and production agencies
- In-house agency and marketing teams of roughly 10–200 people
- Agencies billing time & materials, fixed fee or retainers that need job costing and margin visibility
- Firms that want estimating, resourcing, time tracking and financials in one system instead of separate PM and accounting tools
Ideal size: 10–150 people · Growing agency formalizing project, resourcing and financial workflows
Not for
- Legal, accounting or consulting firms needing matter- or engagement-based practice management
- Teams looking only for a lightweight or free project management tool
- Regulated buyers requiring published SOC 2, ISO 27001, HIPAA or FedRAMP certification before purchase
- Agencies whose core need is media planning and buying rather than project delivery and job costing
Value metrics scorecard
Time-to-Value
3–6 weeks
~30 days to first production value
Total Cost of Ownership
$14,880/yr
Starts at $636 · Per user, per month; annual billing saves over 11% versus monthly billing
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Per-seat subscription; no published seat minimum
Add-on costs
- Mandatory onboarding fee for new customers (amount not published)
- Optional on-site implementation visit, priced separately
- QuickBooks Online/Desktop integration and BI reporting only in the higher-priced Optimize plan
- Registered non-profits receive a $2 per seat discount
Company & support
Who is behind Function Point, and how your team gets help once it is live.
Company
- Founded
- 1997 · 29 yrs in business
- Headquarters
- Vancouver, Canada
How you get support
- PhonePaid plans
- EmailPaid plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerPaid plans
- In person / on-sitePlan not stated
- Hours
- Not recorded
- Response time
- Less than 1 hour average support response time
Pricing page states unlimited phone and email support, 1-on-1 custom implementation, optional on-site implementation visits and a dedicated customer success manager; contact page lists a support phone line and [email protected].
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Function Point sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Function Point
- MSP360
- Rocket Matter
- Liscio
- MyCase
- Financial Cents
Add or change companies
Up to 10 companies including Function Point. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Function Point ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Function Point is an all-in-one agency management platform for small and mid-sized creative agencies, combining CRM and estimating, project and resource management, time tracking, agency financials and BI reporting. Founded in 1997 and used by 500+ agencies, pricing starts at $53 per user per month on annual billing, with onboarding, unlimited phone and email support and a dedicated success manager. QuickBooks, Outlook, Gmail and Asana integrations. No security certifications or shipped AI features are published by the vendor.
Frequently asked questions
How much does Function Point cost?
Per-user subscription: $53 per user per month for the Standardize base plan and $62 for Optimize (adds QuickBooks plus BI reporting) on annual billing, or $58 and $68 respectively month-to-month. Annual billing saves over 11%, registered non-profits get $2 per seat off, and an onboarding fee applies to new customers. Source: functionpoint.com/pricing.
How long does implementation take?
Function Point does not publish a fixed timeline. Every new customer gets 1-on-1 custom implementation and a dedicated customer success manager, plus optional on-site implementation visits, and the vendor reports under one hour average support response time. Plan on a guided rollout of a few weeks for a typical agency team.
Does Function Point include AI features?
The vendor's AI page is an industry report on AI adoption in creative agencies rather than a product page. It describes Function Point as 'not an AI tool in itself' and cites agencies using integrated platforms for automated project timelines, time and budget tracking and predictive resource allocation. No AI features, model providers, audit logging or AI pricing are documented by the vendor.
What security and compliance certifications does Function Point hold?
The security page documents TLS/SSL encryption, bcrypt password hashing, nightly encrypted backups to AWS, multi-region redundancy and 99.99% average uptime, and notes it does not actively scan uploads for malware. It does not claim SOC 2, ISO 27001, HIPAA, GDPR or FedRAMP certification, so regulated buyers should request evidence directly.
What does Function Point integrate with?
All plans include email integration with Outlook and Gmail plus an Asana integration. QuickBooks Online and Desktop integration is limited to the Optimize plan. The platform is hosted on AWS, but no public API, developer program or MCP server is documented on the pages reviewed.
Who is Function Point best suited for?
Small and mid-sized creative agencies — advertising, design, digital, PR, production and in-house agency teams — that need estimating, project and resource management, time tracking and agency financials in one system. It fits less well for non-agency professional services firms or buyers that need published enterprise security certifications before purchase.