MyCase
Legal practice management, all in one place — cases, clients, documents, billing and payments in one system.
By MyCase (8am, LLC) · HQ Austin, US · 4.0/5 verified-buyer score
Positioning guardrails
Best for
- Solo practitioners and small to mid-sized law firms that want intake, case management, billing and payments in one system
- Firms that rely on a secure client portal, two-way texting and eSignature for everyday client communication
- Teams that want legal AI (8am IQ) included in the practice platform instead of buying a separate AI tool
Ideal size: 1–50 users people · Solo to mid-sized law firm standardising operations on one platform
Not for
- Enterprise legal departments that need deep custom development, on-premise hosting or bespoke procurement terms
- Firms that only want a point solution such as time capture or document assembly rather than an all-in-one platform
- Cost-sensitive teams that need advanced automation, 8am IQ assistants or the open API, which are reserved for higher tiers
Value metrics scorecard
Time-to-Value
1–2 weeks (10-day free trial)
~14 days to first production value
Total Cost of Ownership
$12,000/yr
Starts at $600 · Per active firm user, per month; billed monthly or annually, with annual billing saving up to 16%
Implementation Friction
2/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No seat minimum published; you pay for each active firm user added to the account
Add-on costs
- MyCase Accounting: $39 USD per user/month
- LawPay payments: $0 monthly fee, processing rates apply
- 8am IQ Discovery Assistant overage: $30 per additional 5,000 OCR pages per firm
Company & support
Who is behind MyCase, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Austin, US
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Phone and email support M-F 6am-5pm Central; live chat M-F 7am-7pm Central; self-serve knowledge base and training videos available 24/7. Business hours listed as Mon-Fri 6am-5pm PST on the contact page.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where MyCase sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.
Quadrant view
Typical annual cost × Time-to-value
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What MyCase ships in AI, and what it asks of your ecosystem.
AI features shipped
8am IQ is built into MyCase: Case Assistant for analysis, summaries, timelines and next steps; Discovery Assistant for OCR at 5,000 pages per user per month; Document Assistant for extraction and summarisation; Writing Assistant for tone, clarity and translation. Sources do not state the underlying model, key handling or AI activity logging.
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Vendor's key
- AI usage audit
- Not recorded
Industry verdicts
How MyCase speaks to each vertical it serves — same data, sector lens.
Professional ServicesBill hours faster, staff smarter.
Best for in Professional Services
- Solo practitioners and small to mid-sized law firms consolidating intake, matters, billing and payments
- Firms that depend on a secure client portal, two-way texting and eSignature for client communication
- Family, criminal defence, personal injury, immigration and estate-planning practices named across the vendor's integration catalogue
Not for
- In-house legal departments needing enterprise procurement, custom SLAs or on-premise deployment
- Firms that need only a single point tool such as time capture or document assembly
MyCase is purpose-built for legal services firms, and the vendor's integration catalogue is organised around law-firm practice areas (Family, Criminal Defense, Personal Injury, Immigration, Wills and Estate, Workers' Comp). Published per-user pricing, a 10-day free trial and no setup fee make it easy to start, and guided implementation, training and data migration are included at no extra cost. Basic limits the client portal and data migration, so firms wanting eSignature, intake forms, 8am IQ assistants or the open API should budget for Pro or Advanced.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
MyCase is a legal practice management platform from 8am, LLC that combines client intake, case and document management, calendaring, time tracking, billing and payments with a secure client portal. Published pricing is per user per month: Basic $50, Pro $100 and Advanced $130 billed annually, plus MyCase Accounting at $39. 8am IQ AI features (case, discovery, document and writing assistants) are built into the plans, and an official Claude MCP connector is available.
Frequently asked questions
How much does MyCase cost per user?
Published list pricing billed annually is Basic $50, Pro $100 and Advanced $130 per user per month; paying monthly is $60, $120 and $150. MyCase Accounting is an optional add-on at $39 per user per month, and LawPay payment processing carries no monthly fee. The vendor states there is no long-term contract or setup fee, and billing is based on the number of active firm users added to the account.
How long does it take to get value from MyCase?
MyCase offers a 10-day free trial with no credit card, and the vendor markets easy, lawyer-friendly onboarding with guided implementation, training sessions and data migration included at no additional cost. Most small firms should be able to run first matters, time entries and invoices within the trial period, although no formal implementation timeline or SLA is published.
What AI features are included, and which plans get them?
8am IQ is built into MyCase. The Writing and Document assistants are listed on MyCase Pro, while the Case Assistant and Discovery Assistant (OCR, 5,000 pages per user per month) are listed on MyCase Advanced. Extra OCR capacity costs $30 per additional 5,000 firm-wide pages. The vendor does not publish which model powers 8am IQ, how keys are handled, or per-action AI audit logging.
Does MyCase have an API or MCP connector?
Yes. An Open API is listed as a MyCase Advanced feature, and MyCase publishes an official Claude MCP connector (8am MyCase MCP) that is read-only and governed by existing user permissions, so Claude can search and retrieve matters, documents and firm financials. A partner integration catalogue and Zapier are also available.
What security and compliance certifications does MyCase hold?
The pages reviewed state that data is protected with 128-bit SSL in transit and 256-bit AES at rest, with IOLTA trust-account protections through 8am LawPay. No SOC 2, ISO 27001, HIPAA, FedRAMP or AI-governance certification is published on the pages we saw, so buyers with vendor-risk requirements should request documentation directly.
Can small firms use MyCase, or is it only for larger practices?
MyCase targets solo practitioners and small to mid-sized firms; the vendor says 19,000+ law firms use it, and pricing is per active firm user with no published seat minimum. Some capabilities, including the client portal and data migration, are limited on the Basic tier, so growing firms may need Pro or Advanced.