Hotelogix
Cloud hotel PMS that unifies reservations, front desk, housekeeping, POS, channel management and revenue in one system.
By Hotelogix · HQ Singapore, Singapore · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Independent and small-to-mid-size hotels wanting an affordable cloud PMS covering front desk, housekeeping, POS and direct bookings
- Multi-property groups and regional chains that need centralised rates, inventory and reporting across properties
- Properties replacing spreadsheets or legacy on-premise systems and wanting a fast cloud migration
- Hotels that depend on OTA and direct-booking revenue and want a built-in channel manager and rate intelligence
Ideal size: 10–250 staff people · Independent or group hotelier moving off spreadsheets or a legacy on-premise PMS
Not for
- Large global chains needing deep enterprise revenue management or heavy customisation
- Non-hotel food and beverage businesses with no room inventory to manage
- Buyers who insist on published self-serve pricing and instant signup without a sales call
- Procurement teams that mandate SOC 2, ISO 27001 or FedRAMP certification
Value metrics scorecard
Time-to-Value
About 4–6 weeks
~30 days to first production value
Total Cost of Ownership
$6,000/yr
Starts at $336 · Subscription; Fixed Plan $0.55 per booked room night billed annually (min 60% occupancy), Pay Later $1.00 per booked room night, Flexi Plan from $28/month
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced by number of rooms, not users; the annual Fixed Plan requires a minimum 60% occupancy commitment.
Add-on costs
- Multi-Property Management: $28.00
- Revenue Management System: $28.00
- Advance Report: $28.00
Company & support
Who is behind Hotelogix, and how your team gets help once it is live.
Company
- Founded
- 2008 · 18 yrs in business
- Headquarters
- Singapore, Singapore
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumPlan not stated
- Help centre / docsNot listed
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Vendor states 24/7 support from real people via phone, email and chat, plus support forums; customer case studies reference a personal account manager. 99.7% uptime claimed.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Hotelogix sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Hotelogix
- Hostfully
- WebRezPro
- Tourwriter
- Apaleo
- Uplisting
Add or change companies
Up to 10 companies including Hotelogix. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Hotelogix ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Hotelogix is a Singapore-headquartered cloud hotel PMS founded in 2008, used by 12,000+ hotels in 100+ countries. It unifies front desk, reservations, housekeeping, POS, channel management, web booking and revenue management in one system, with 24/7 phone, email and chat support and a mobile app. Pricing is subscription-based per booked room night, with no setup fee on the Pay Later plan. It fits independent, boutique and small-to-mid-size hotel groups modernising off legacy or spreadsheet systems.
Frequently asked questions
How is Hotelogix priced?
Pricing is subscription-based and tied to room inventory and occupancy rather than named users. The Fixed Plan is $0.55 per booked room night billed annually with a minimum 60% occupancy commitment, the Pay Later Plan is $1.00 per booked room night with no upfront cost, and a Flexi Plan starts at $28 per month. Optional modules such as Multi-Property Management, Revenue Management System and Advance Report are listed at $28.00 each. The vendor directs buyers to [email protected] for a detailed quote.
How long does implementation take?
The vendor does not publish a fixed implementation timeline; it states that new properties get live fast and describes onboarding as quick. Because the product is cloud-delivered with standard configuration and a 100+ integration catalogue, most independent properties should expect roughly four to six weeks to first production use, longer for multi-property groups. There is no mandatory setup fee on the Pay Later Plan.
What integrations does Hotelogix support?
Hotelogix states that its hotel management system integrates with 100+ third-party solutions, including channel managers, revenue management systems, CRM, loyalty programs, payment gateways, booking engines, accounting packages, door locks, and passport and ID scanners. This matters most for properties that want to keep existing distribution and payment tooling rather than replacing it.
What support is included?
The vendor says customers get 24/7 support from real people via phone, email and live chat, plus access to support forums, and advertises 99.7% uptime. Customer case studies also reference a personal account manager. Hours are 24/7, but Hotelogix does not publish a formal response-time SLA on the pages reviewed, so buyers with strict incident requirements should confirm one contractually.
Is Hotelogix suitable for hotel groups?
Yes. Hotelogix offers centralised multi-property management so groups can handle reservations, rates and guest profiles from one place, with cross-property reporting and fast onboarding of new properties. Multi-property management is a paid add-on listed at $28.00, and the product is positioned for domestic chains, regional groups and enterprise resorts rather than only single independents.