Overhaul
SKU-level supply chain visibility, predictive risk intelligence and 24/7 cargo security response in one enterprise platform.
By Overhaul · HQ Austin, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Shippers of high-value or high-consequence cargo (automotive, electronics, life sciences, food & beverage) needing theft, tamper and cold-chain protection
- Enterprises requiring SKU-level, multimodal in-transit visibility across global shipments
- Logistics service providers that must verify carriers, eliminate double brokering and prove cargo security to customers
Ideal size: 500+ employees people · Enterprise with a dedicated supply chain security, logistics and loss-prevention function
Not for
- Small or local shippers without a dedicated supply chain security or logistics operations team
- Digital-only businesses with no physical goods in transit
- Teams looking for self-serve signup, public per-seat pricing or a free tier
Value metrics scorecard
Time-to-Value
~1 month, enterprise rollout
~30 days to first production value
Total Cost of Ownership
On request
Custom enterprise pricing; no list price published, sold through a demo and quote process
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; enterprise contracts
Add-on costs
- None
Company & support
Who is behind Overhaul, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Austin, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
The vendor support page offers live human chat for account help. Global office phone numbers are listed on the contact page but are not labelled as support lines, so they are not counted as a support channel.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Overhaul sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Overhaul
- Watershed
- KlearNow
- Accurate Background
- illumend
- First Advantage
Add or change companies
Up to 10 companies including Overhaul. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Overhaul ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages describe predictive risk intelligence, 'AI-backed support for quick, effective intervention strategies' and real-time anomaly detection, and list a product named RiskGPT. No source names a model provider, explains key handling, documents AI audit logging or states a training-data policy, so those fields are left unknown.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Overhaul is an enterprise supply chain visibility and risk-management platform for high-consequence cargo. It combines SKU-level multimodal tracking, predictive risk intelligence and compliance monitoring with a 24/7 Global Security Operations Center for theft response, plus carrier fraud screening, cold-chain protection and inventory products such as VINView and PartView. Customers include Microsoft, CEVA and RXO, with published outcomes such as $5B in recovered assets and 98% of disruptions prevented. Pricing is custom and not published.
Frequently asked questions
What does Overhaul actually do?
Overhaul monitors goods in motion: SKU-level, multimodal visibility across containers, assets and shipments, combined with predictive risk intelligence and active compliance monitoring. Its stated outcomes are preventing theft, tampering, delays and SOP failures before they happen, and recovering cargo quickly through a 24/7 Global Security Operations Center. Adjacent modules cover carrier fraud and double brokering, cold-chain temperature breaches, insurance cost reduction and in-transit inventory tools such as VINView and PartView.
How much does Overhaul cost, and how is it priced?
Overhaul does not publish pricing. Every commercial path on the site runs through a demo request, and the contract is custom enterprise pricing, which typically means an annual subscription plus services for IoT assessment and deployment. Buyers should budget for hardware or device deployment, integration work and a managed security response component, and should ask for a phased statement of work rather than assuming a per-seat list price.
Which industries does Overhaul serve?
The vendor names life sciences, electronics, manufacturing, food and beverages, AI hardware, retail, logistics service providers and automotive. In practice the strongest published evidence is in automotive, high-value electronics and pharmaceuticals, plus LSPs moving high-value loads for enterprise customers. Companies with no physical goods in transit, and shippers without a supply chain security or loss-prevention function, are a poor fit.
Does Overhaul use AI, and how is it governed?
Vendor pages reference predictive risk intelligence, AI-backed support for intervention decisions and real-time anomaly detection, and the product list includes one named RiskGPT. No available page names a model provider, explains whether customers supply their own model keys, documents per-action AI audit logging, or states a training-data policy. Buyers should treat model governance, data retention and AI auditability as open questions in diligence.
What security and compliance certifications does Overhaul hold?
No vendor security, trust or compliance page was available in the source set, so SOC 2, ISO 27001, GDPR, HIPAA, FedRAMP, ISO 42001 and CMMC are recorded as unverified rather than confirmed. Overhaul does publish a privacy policy, and it operates in regulated sectors such as pharmaceuticals and cold chain, but certification claims should be requested directly from the vendor before they are relied on in a procurement decision.
Who supports us once we are live?
The vendor's contact page offers live human chat for account help alongside sales, press and partnership routes, with global offices in Austin, Mexico City, São Paulo, Dundalk and Prague. A 24/7 GSOC provides theft-recovery response as part of the offering. Published support hours, response-time SLAs and whether a named account or customer-success manager is included on each plan are not stated, so those should be negotiated.