Raft
The AI workforce for supply chain — agentic automation for freight forwarders, customs brokers and trade finance teams.
By Raft · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Freight forwarders and customs brokers with high document volumes (invoices, customs entries, ETAs) who want AI agents working inside existing TMS workflows.
- Logistics finance and shared-service teams automating AP invoice matching and reconciliation across multiple country organisations.
- Operations leaders who need rules-driven, auditable agent deployment rather than generic chatbots or standalone RPA bots.
Ideal size: 100–1,000+ employees people · Multi-country logistics operator with documented SOPs and an ops or finance transformation owner
Not for
- Small forwarders without structured data or documented SOPs — Raft centralizes existing data and process rules before agents add value.
- Buyers who want published self-serve pricing or a free tier; Raft sells through demo-led enterprise agreements.
- Teams looking for a system of record such as a TMS, WMS or dispatch/routing tool — Raft is an intelligence layer above them.
Value metrics scorecard
Time-to-Value
2–6 weeks for first agents
~30 days to first production value
Total Cost of Ownership
On request
Custom enterprise pricing; no public tiers. The pricing page is a 'Book a demo' request form.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; demo-led enterprise agreements.
Add-on costs
- None
Company & support
Who is behind Raft, and how your team gets help once it is live.
Market position
Where Raft sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Raft
- Rekki
- Tailwind TMS
- Trucker Tools
- Resolve AI
- Parade
Add or change companies
Up to 10 companies including Raft. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Raft ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe custom AI agents that work autonomously within customer-defined rules, plus centralized supply chain data feeding rules-driven workflows. Vendor-cited outcomes include 20M+ tasks completed by agents, 93% document automation, faster customs clearance and 80% fewer errors.
Your data & models
- Trains on your data
- Never trains on your data
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Raft is an agentic AI platform for supply chain, marketed as an 'AI workforce' for freight forwarders, customs brokers and trade finance teams. It centralizes fragmented shipment data, then lets operations, customs and finance teams define rules-driven workflows and deploy custom AI agents for document processing, customs prep, invoice matching and ETA tracking. Vendor evidence cites 20M+ agent tasks, 93% document automation and $150M+ in customer savings. Pricing is not published; the pricing page routes to a demo, and rollouts are enterprise-scale.
Frequently asked questions
What does Raft actually automate for a freight forwarder or customs broker?
Raft deploys AI agents that run inside existing logistics workflows: extracting and processing shipment documents, preparing customs entries, matching AP invoices, tracking ETAs and flagging exceptions. The vendor says operations, customs and finance work in one workspace with shared context, and cites outcomes of faster shipment execution, 93% document automation and fewer errors. Raft positions itself as an intelligence layer over your TMS and SOPs, not a replacement system of record.
How long does it take to get live, and how heavy is implementation?
Raft says agents go from concept to production in days rather than months, and rollouts usually start with one process such as AP invoice automation. The heavier part is the data foundation: Raft centralizes fragmented supply chain data into a single backbone before agents run, and multi-country process standardization takes longer. Buyers should plan on weeks rather than days for the first production process and treat wider expansion as a program.
How is Raft priced? Is there a free tier or published plan?
No pricing is published. Raft's pricing page is a 'Book a demo' form, so the vendor sells through demo-led enterprise agreements with custom quotes. No free tier, seat tiers, add-on list or implementation fee is disclosed on the pages reviewed. Expect a scoped pilot followed by an annual enterprise contract.
What compliance certifications does Raft hold?
The pages reviewed do not publish SOC 2, ISO 27001, HIPAA, FedRAMP or ISO 42001 claims, and no security, trust or compliance page was among the sources. Raft's privacy policy does describe GDPR-style processing, including third-party AI providers acting as Article 28 processors on written instructions. Buyers with strict compliance requirements should request a current security package directly from the vendor.
Does Raft train its AI models on our data?
Raft's privacy policy states that the third-party enterprise AI providers it uses act as processors on written instructions and are contractually prohibited from using personal information, including prompts and resulting outputs, to train their underlying AI models, and from retaining it longer than needed. That statement covers the data described in the policy; buyers should confirm in contracting how it applies to product data, since no separate AI data-use page is published.