SignNow
Electronic signature and document workflow platform with unlimited users on every plan
By airSlate Inc. · HQ Newport Beach, US · 4.6/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Sales, finance and legal teams that send contracts, quotes and agreements out for eSignature
- SMBs and enterprises that want unlimited users instead of per-seat eSignature licensing
- Organizations that already run Salesforce, Microsoft 365, Google Workspace or HubSpot
- Regulated teams in healthcare, finance and construction that need audit trails and compliance
- Companies replacing paper, fax and wet-signature approval processes
Ideal size: 5–1,000 people · SMB to enterprise teams digitizing signing and document workflows
Not for
- Teams needing deep contract lifecycle management such as clause libraries and advanced redlining
- Buyers who require on-premise or single-tenant dedicated deployments only
- Organizations looking for an all-in-one CRM, ERP or EHR rather than a signing layer
- Companies with very low signature volume that will not use templates or automation
Value metrics scorecard
Time-to-Value
Same day (minutes to first send)
~1 days to first production value
Total Cost of Ownership
$2,400/yr
Starts at $360 · Usage-based: pay per eSignature invite sent, with unlimited users on all plans; Enterprise plan listed from $30 per month
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users on every plan; no per-seat pricing
Add-on costs
- Additional eSignature invites purchased as usage grows
- Site License for high-volume API use (custom quote via sales)
Company & support
Who is behind SignNow, and how your team gets help once it is live.
Company
- Founded
- 2011 · 15 yrs in business
- Headquarters
- Newport Beach, US
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatPaid plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
24/7 live chat support is listed for all paid plans. A public knowledge base and contact-support form cover self-serve help; no support phone line or named SLA is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where SignNow sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- SignNow
- OnceHub
- Proposify
- Leadpages
- Olark
- LearnWorlds
Add or change companies
Up to 10 companies including SignNow. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What SignNow ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
SignNow (airSlate SignNow) is a cloud eSignature and document workflow platform for sending, signing and tracking agreements. It differentiates on unlimited users on every plan, usage-based pricing from about $30 per month, and native integrations with Salesforce, Microsoft 365, Google Workspace and HubSpot, plus a public API and prebuilt connectors. Most teams reach first send in minutes. Security coverage includes SOC 2 Type II, HIPAA, GDPR, PCI DSS and 21 CFR Part 11. Founded 2011; part of airSlate Inc.
Frequently asked questions
How is SignNow priced, and are users really unlimited?
SignNow is usage-based: you pay per eSignature invite sent rather than per user, and unlimited users are included on all plans. The vendor's comparison chart lists the Enterprise plan starting at $30 per month, and a site license is available for high-volume API use. A 7-day free trial requires no credit card.
How long does it take to get to first value?
The vendor says newcomers can create an account, upload a document, sign it and send it for signing in minutes, with no training or downloads. Automation bots are described as configurable in 10 minutes or less. Most teams send their first document the same day.
Which systems does SignNow integrate with?
Native integrations include Salesforce, HubSpot, Microsoft 365, Teams, SharePoint, Dynamics 365, Google Workspace and NetSuite, with connectors for Slack, Box, Dropbox, Zapier, ServiceNow, Procore, the AWS Marketplace, ChatGPT and Claude. A public API covers custom builds.
What security and compliance certifications does SignNow hold?
The security page states SOC 2 Type II certification, GDPR compliance, PCI DSS certification, HIPAA compliance, CCPA and 21 CFR Part 11, plus alignment with ESIGN, UETA and eIDAS. Data is encrypted with TLS 1.2/1.3 in transit and AES-256 at rest, with a detailed audit trail.
What support is available after go-live?
The vendor lists 24/7 live chat support on all paid plans plus a public knowledge base. Help is requested through the site's contact and support forms. No dedicated-manager tier or named response-time SLA is published on the pages reviewed.
Who is SignNow not a good fit for?
Teams that need deep contract lifecycle management such as clause libraries and advanced redlining, on-premise-only deployment, or a full CLM, ERP or EHR system should look elsewhere. SignNow is strongest as a signing and document-automation layer inside an existing stack.