Silktide
The complete solution for better websites
By Silktide Ltd · HQ Austin, US · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Large government and public-sector web teams managing thousands of pages
- Higher-education institutions with sprawling multi-site estates
- Healthcare and financial organizations with accessibility/legal obligations
- Agencies delivering accessibility and content QA for public-sector clients
Ideal size: 10–100 people · Established organization with a dedicated web/content team
Not for
- Small businesses with a handful of pages and no web team
- Teams wanting an automatic accessibility overlay or auto-fix
- Buyers who require self-serve signup and published, transparent pricing
- Organizations with no developer or content-editing resource to action findings
Value metrics scorecard
Time-to-Value
2–4 weeks
~14 days to first production value
Total Cost of Ownership
On request
Quote-based annual subscription; price depends on website size, chosen modules and support level
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No published seat tiers; most contracts are a minimum of 12 months
Add-on costs
- Additional page monitoring beyond contract volume may incur extra fees
- Manual audits, consultancy and bespoke training are separate services
Company & support
Who is behind Silktide, and how your team gets help once it is live.
Company
- Founded
- 2001 · 25 yrs in business
- Headquarters
- Austin, US
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Pricing FAQ states that regardless of support plan, customers can always email [email protected] or use Live Chat, and an extensive support centre is available. Training webinars and one-to-one consultations are offered.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Silktide sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Silktide
- Invicti
- 1Password
- Arctic Wolf
- MetaCompliance
- Certemy
Add or change companies
Up to 10 companies including Silktide. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Silktide ships in AI, and what it asks of your ecosystem.
AI features shipped
Silktide AI explains accessibility issues, suggests alternative link text, flags spelling/grammar problems and proposes meta descriptions and SEO improvements. It does not fix issues automatically; sources say fixes must be made in the underlying code.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Silktide is a web governance platform founded in 2001 that scans large public websites for accessibility (WCAG 2.2, ADA, Section 508), content quality, SEO and speed. Pricing is quote-based on site size, modules and support level, with most contracts running a minimum of 12 months. Buyers are mainly government, higher education, healthcare, financial services and agencies. No code or logins are needed, scans run every five days by default, and its AI layer explains issues and suggests fixes but never applies them.
Frequently asked questions
How much does Silktide cost, and how is it priced?
Silktide does not publish list pricing. Its pricing page says pricing is based on the size of your websites, the level of support you need, and which parts of the platform you need, and that the vendor prefers to talk through requirements first. Most contracts have a minimum term of 12 months, with discounts potentially available for multi-year deals. Additional page monitoring above your contracted volume may incur extra fees.
How long until we see value?
There is no code deployment, script or website login required, so scanning can usually begin quickly once a contract is agreed. Silktide scans by default every five days and allows unlimited ad-hoc testing of the whole site or single pages, and the vendor states the product requires little training. Most teams should be acting on findings within the first few weeks, though fixing issues depends on your developer or agency capacity.
Will Silktide automatically fix the accessibility issues it finds?
No. Silktide explicitly states it will never offer an accessibility overlay, arguing overlays do not work, and that no software can fix accessibility issues for you. Instead it identifies problems in the underlying code and teaches your team how to fix them, with plain-language explanations. Budget internal developer or agency time alongside the subscription.
Does Silktide need access to our website, CMS or code repository?
No. Silktide states there is no authentication, login, password, script or code required for it to scan public websites. Optional CMS integrations exist so content changes trigger immediate retests, but these are entirely optional, and custom or unsupported CMSs can still use the platform fully.
What support is included?
Silktide says that regardless of the support plan you choose, you can always email [email protected] or use Live Chat, plus an extensive support centre. Training webinars, one-to-one consultations and consultancy or manual auditing are available, with the level of onboarding and training depending on your support package. No 24/7 or SLA response times are published.
Is Silktide AI, and could our data be used to train models?
Silktide confirms it uses AI: its AI page describes generative AI that adds context to accessibility issues, suggests alternative link text, explains grammar problems and proposes meta descriptions and SEO improvements, and lets users ask AI about any issue. The pages reviewed do not name model providers, do not state whether AI is included or charged separately, and do not state whether customer content is used to train models.