Teleport
Unified identity and zero-trust access for humans, machines and AI agents across your infrastructure.
By Teleport (Gravitational Inc.) · HQ Oakland, US · 4.6/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Security and platform engineering teams replacing VPNs, bastion hosts and shared SSH keys with identity-based, just-in-time access
- Regulated enterprises in finance and healthcare that need auditable, session-recorded infrastructure access
- Organizations running Kubernetes, databases and multi-cloud infrastructure that want one access control plane
- Teams adopting AI agents and MCP tooling that need identity, RBAC and audit for non-human actors
Ideal size: 50–5,000+ employees people · Scale-up or enterprise with an existing security/platform engineering function
Not for
- Small teams with no dedicated infrastructure or security engineering function
- Buyers who require fully managed SaaS with published per-seat list pricing
- Companies that only need workforce SSO/MFA and not infrastructure access control
- Organisations unwilling to run or operate an access control cluster
Value metrics scorecard
Time-to-Value
About 4 weeks to production rollout
~30 days to first production value
Total Cost of Ownership
On request
Usage-based: pay per active user and per protected resource; enterprise quote required, list prices not published.
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No published seat tiers; enterprise quote
Add-on costs
- Teleport Implementation Services (onboarding and consultant packages, optional)
- Resident engineer and education/training services
Company & support
Who is behind Teleport, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Oakland, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumPlan not stated
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-sitePlan not stated
- Hours
- Not recorded
- Response time
- Not stated
Customer Hub provides a ticket portal, support email and phone line, community discussions, documentation and paid onboarding/consultant packages led by Teleport deployment experts.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Teleport sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Teleport
- Sysdig
- Checkmarx
- Securonix
- SureCloud
- Tanium
Add or change companies
Up to 10 companies including Teleport. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Teleport ships in AI, and what it asks of your ecosystem.
AI features shipped
Teleport governs AI rather than generating output: identity, RBAC and audit for autonomous agents and LLMs, MCP connection proxying with a granular audit trail, and an Agentic Identity Framework covering AI agents and MCP tooling.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Basic visibility
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Teleport is an infrastructure identity platform unifying access for humans, machines and AI agents. It replaces VPNs, bastion hosts, shared secrets and standing privileges with short-lived, certificate-based access to servers, Kubernetes, databases and cloud consoles. RBAC and just-in-time requests govern access, with identity-based audit events and session recording. Teleport claims SOC 2 Type II, ISO 27001 and HIPAA compliance and extends identity, RBAC and audit to MCP servers and agentic AI. Deployed self-hosted or cloud; pricing is usage-based and quote-only.
Frequently asked questions
What does Teleport replace in our stack?
Teleport is positioned as a replacement for VPNs, jump hosts and bastion machines, shared SSH keys and other long-lived secrets, and standing privileged accounts. It provides cryptographically issued, short-lived identities plus role-based access control and just-in-time access requests for servers, Kubernetes clusters, databases, cloud consoles and web apps, with a single audit trail.
How is Teleport priced?
Pricing is usage-based: you pay for active users and protected resources, and the vendor does not publish list prices, so a quote is required via the pricing page. Deployment can be self-hosted, cloud or hybrid, and the project's open-source core means a free entry point exists. Optional implementation and onboarding packages are sold separately.
Which compliance certifications does Teleport hold?
The vendor's security page states that Teleport maintains SOC 2 Type II, ISO 27001 and HIPAA Security Rule compliance for its cloud and self-hosted products, with evidence available under NDA. It also commits to a Security Addendum covering policy, confidentiality, access control and incident response. FedRAMP is not claimed by the vendor.
Does Teleport support AI agents and MCP servers?
Yes. Documentation describes secure MCP integration with connection proxying and a granular audit trail, the ability for MCP clients such as Claude Desktop to query Teleport-protected databases, and identity management with RBAC for autonomous agents and processes. An Agentic Identity Framework covers safe agent adoption with observability and governance.
How long does implementation take, and can we self-host?
Deployment is self-hosted, in the cloud or hybrid, and the documented path is a five-step rollout: deploy a cluster, connect infrastructure, configure RBAC, set up SSO and review audit logs. Value typically lands over a few weeks, and Teleport sells optional onboarding and consultant packages plus resident engineer services to accelerate it.