Tines
The secure environment where every team builds AI agents, apps and automations with IT governance.
By Tines · HQ Dublin, Ireland · 4.7/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Security and IT teams that must automate alert intake, triage and remediation without adding headcount.
- Enterprises rolling out AI agents, copilots and MCP tools that need governance, guardrails and visibility.
- Cross-functional ops teams in finance, people and operations building no-code workflows on one platform.
- Organizations that want to keep existing tooling and connect anything with an API, including internal tools.
- Companies needing cloud, self-hosted or hybrid deployment for regulated workloads.
Ideal size: 50–5,000+ employees people · Mid-market to enterprise with an IT or security ops function
Not for
- Teams wanting a turnkey, opinionated security product with no workflow building required.
- Very small teams that only need one or two simple point-to-point integrations.
- Buyers who require published, transparent list pricing before talking to sales.
- Data teams whose core need is BI, ETL or warehousing rather than workflow automation.
Value metrics scorecard
Time-to-Value
2–4 weeks (free tier + library)
~14 days to first production value
Total Cost of Ownership
On request
Free Community Edition with unlimited users, spaces and connectors; paid tiers are custom-quoted with unlimited workflows
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users and spaces on listed plans; pricing is not per seat
Add-on costs
- AI usage: free tier includes a one-time $50 AI allowance; paid plans can bring their own AI model
Company & support
Who is behind Tines, and how your team gets help once it is live.
Company
- Founded
- 2018 · 8 yrs in business
- Headquarters
- Dublin, Ireland
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Contact page offers a support form and [email protected]. The docs site adds a workflow library, API docs, bootcamp, university and a user community. No published support hours, phone line or response SLA.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Tines sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Tines
- Allwhere
- LawVu
- Spellbook
- Asset Panda
- tl;dv
Add or change companies
Up to 10 companies including Tines. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Tines ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor describes chat and copilots, AI agents with defined controls, MCP servers and clients, an AI gateway governing deployments, and anomaly fixes it suggests rather than applies. Tines says AI features run on AWS Bedrock and that customers may use the default model or bring their own license.
Your data & models
- Trains on your data
- Never trains on your data
- Runs on
- Amazon
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Either
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Tines is a no-code workflow automation and security orchestration platform that connects any system with an API. Born in security operations, it now positions itself as a governed environment for AI agents, copilots and MCP servers, giving IT and security leaders visibility and control over what teams build. A free Community Edition, quote-based paid tiers, self-hosted deployment options and a large template library keep time to value short. Expect to invest in workflow design rather than paid implementation services.
Frequently asked questions
How is Tines priced?
Tines offers a free Community Edition with unlimited users, spaces and connectors, 3 live workflows and a one-time $50 AI allowance. Paid tiers remove the workflow limit, support flexible deploy options and are quoted by the sales team; no list price is published. A discounted startup program exists and excludes services companies.
How long does it take to see value?
Vendor material stresses speed: a pre-built library, cURL paste-to-import connectors and customers describing moving from an automation idea to a production story in minutes. Most teams reach first production value within a few weeks; governance, self-hosting and complex workflows take longer.
Does Tines train AI models on our data?
The Tines privacy policy states that Tines does not use your personal data to train, fine-tune or improve public or third-party foundational AI models. The AI page describes AI interactions as stateless, tenant-scoped, geo-bound, with no networking, storage, logging or training by default.
What compliance and security assurances does Tines provide?
Tines maintains SOC 2 Type II compliance, audited annually, and shares reports and attestations through its Trust Center under NDA. It supports SSO/SAML on all plans, custom session timeouts, granular data retention, team-based access control and full audit logging. FedRAMP-regulated customers can self-host or deploy on-premise.
Can teams outside security use Tines?
Yes. Tines is horizontal: the site shows IT, security, finance, people and operations use cases, and the platform connects anything with an API. The deepest proof points and templates, however, sit in security operations and SOC automation.
Do we need developers or implementation partners?
No mandatory implementation fee is published, and Tines is positioned as no-code, drag-and-drop building with API documentation, a workflow library, bootcamp and university training. Teams should still budget ongoing analyst time to build and maintain workflows.