Torq
Agentic AI SOC platform that triages, investigates and autonomously remediates security threats
By Torq · 4.8/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Enterprise SOC teams drowning in alert volume and false positives
- Security teams that want AI agents to autonomously triage and remediate Tier-1 cases
- Organizations replacing legacy SOAR with hyperautomation workflows
- MSSPs and MDR providers automating case handling for many customers
Ideal size: 50+ employees; SOC of 5+ analysts people · Enterprise or scale-up with an existing SIEM and SOC process
Not for
- Small companies with no dedicated security operations function
- Buyers who need published, transparent list pricing before a demo
- Organizations that require FedRAMP-authorized tooling (not evidenced on vendor pages)
Value metrics scorecard
Time-to-Value
~48 hours to first value
~2 days to first production value
Total Cost of Ownership
On request
Not listed
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Torq, and how your team gets help once it is live.
Company
- Founded
- 2020 · 6 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Torq Knowledge Base (kb.torq.io) and Torq Academy provide self-serve documentation and training articles. No support phone line, support email, or response-time SLA is stated on the pages reviewed.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Torq sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Torq
- Upwind
- GitGuardian
- SureCloud
- DryRun Security
- Intruder
Add or change companies
Up to 10 companies including Torq. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Torq ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor describes AI agents that de-duplicate and triage events, filter false positives, investigate cases with evidence and timelines, and remediate threats either autonomously or human-on-the-loop. Socrates is described as a natural-language-driven agentic AI. Verdicts are grounded in prior SOC decisions and shown with transparent audit logs and manual override.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Basic visibility
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Torq is an agentic AI security operations (AI SOC) platform. Its AI agents de-duplicate alerts, filter false positives, investigate cases and autonomously remediate threats, with analyst oversight and transparent audit logs. Torq integrates with Splunk, CrowdStrike, Microsoft Sentinel, AWS and Snowflake, and customers report value in as little as 48 hours. Founded in 2020, Torq is analyst-ranked as a leader in the emerging AI SOC market; pricing is not published.
Frequently asked questions
What does Torq actually automate inside a SOC?
Torq is positioned as an AI SOC platform. Vendor material describes AI agents that de-duplicate events and filter false positives, prioritise real threats, create and manage cases, run repetitive investigation tasks, and execute response or remediation steps either autonomously or with a human in the loop. Natural-language runbooks and a context model ground each decision, and each verdict, exception or override is captured with surrounding context.
How long does it take to see value?
Vendor customer material cites value in about 48 hours: Valvoline is described as seeing results two days after deployment, after replacing a legacy SOAR. The integrations page also claims the platform can transform security operations 'in days', and Torq markets an integration catalogue and importable templates intended to speed setup rather than requiring a long professional-services build.
How is Torq priced?
No pricing page was available in the sources reviewed, and Torq publishes no starting price, seat tiers or plan structure. Treat pricing as quote-based and enterprise-negotiated; ask the vendor directly about seat versus usage-based models, minimum commitments, implementation fees and any add-on charges before building a budget.
Which security tools does Torq connect to?
The integrations page lists a broad catalogue by category, including SIEM, EDR, XDR, cloud security, identity, phishing, vulnerability management and threat intelligence tools. Named examples include Splunk, CrowdStrike, Microsoft Sentinel and Defender, Palo Alto Networks, Okta, Wiz, AWS, Snowflake, Slack, ServiceNow, Jira and Google Workspace. Torq also states it can agentically build new integrations against any security solution.
Does Torq hold SOC 2, ISO 27001 or other certifications?
The vendor pages reviewed do not state any certification. No security, trust or compliance page was available among the sources, so SOC 2, ISO 27001, GDPR, HIPAA, FedRAMP and ISO 42001 status cannot be confirmed from these pages. Buyers in regulated sectors should request the vendor's trust documentation, audit reports and data-processing terms directly.
Will Torq use our security data to train AI models?
The vendor pages reviewed do not make an explicit statement about whether customer data is used to train or improve AI models, so the answer is unconfirmed. The privacy excerpt available references AI, models, training and sub-processors but does not set out the training position in the passages provided. Ask the vendor for written confirmation of training and retention practices before sharing sensitive telemetry.