Unleashed
Cloud inventory management software for small and mid-sized product businesses
By Unleashed Software · HQ Auckland, New Zealand · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Small and mid-sized product businesses (5-500 employees) that want purchasing, stock, production and sales in one cloud system
- Multi-warehouse wholesalers and distributors replacing Excel spreadsheets and manual stock counts
- Manufacturers running bills of materials, assemblies and kanban production planning
- Food, beverage, brewing, coffee and nutraceutical producers needing batch and serial traceability
- eCommerce and multi-channel sellers who need live stock levels synced to Shopify, Amazon and WooCommerce
Ideal size: 5-500 employees people · Growing product business with warehouse or production operations
Not for
- Large enterprises needing a full ERP with finance, HR and payroll built in
- Service, software or project businesses with no physical inventory
- Operations that require heavy custom-coding or bespoke process changes
- Buyers who need published SOC 2, ISO 27001 or HIPAA certification evidence before adopting
Value metrics scorecard
Time-to-Value
2-6 weeks (14-day free trial)
~30 days to first production value
Total Cost of Ownership
$8,019/yr
Starts at $4,389 · Subscription in Core and Pro tiers, billed monthly or annually; each tier bundles user licences, sales orders and API calls, with optional paid modules
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Core includes 3 user licences and Pro includes 5; extra users cost $69/month (Core) and $89/month (Pro)
Add-on costs
- Advanced Inventory Manager (AIM) $149/month
- Warehouse Management and Multi-Bin $149/month
- B2B eCommerce Store from $129/month
- Sales Growth from $119/month
- Marketing Accelerator from $262/month
- CRM from $450/month
- Evo: Analytics $69/month
- Production & Manufacturing module $69/month
- Additional users $69/month (Core) or $89/month (Pro)
- Additional integration $39/month
- Extra 10GB file storage $29/month
- Additional API call bundles $159 (Core) / $239 (Pro)
- Support: Standard $99/month, Premier $239/month
- Onboarding: Self-service $449, Standard $799, Full $5,549 one-off
Company & support
Who is behind Unleashed, and how your team gets help once it is live.
Company
- Founded
- 2009 · 17 yrs in business
- Headquarters
- Auckland, New Zealand
How you get support
- PhonePaid plans
- EmailNot listed
- Live chatPaid plans
- Support portal / ticketsPaid plans
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- 2-hour response target on the Standard ($99/month) and Premier ($239/month) support packages
Support and onboarding are sold as packages: Standard $99/month and Premier $239/month. Self-serve documentation, video tutorials, Unleashed Academy, Unleashed University and community forums are also offered. Sales phone lines are not counted as support channels.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Unleashed sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Unleashed
- Shipping Solutions
- Onfleet
- Papershift
- greytHR
- Rossum
Add or change companies
Up to 10 companies including Unleashed. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Unleashed ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages describe an Access Evo natural-language interface and built-in AI in Unleashed, and the pricing page lists Evo: Copilot and Evo: Feed under AI Capability, plus natural-language queries in Access Analytics. No source names the underlying model, whether customers can supply their own key, or how AI usage is logged or billed.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Unleashed is cloud inventory management software for product businesses, founded in Auckland, New Zealand in 2009 and now part of the Access Group. It unifies purchasing, multi-warehouse stock control, production and B2B sales, with batch and serial traceability, demand forecasting and a natural-language analytics module. Integrations include Xero, QuickBooks Online, Shopify, Amazon and WooCommerce, plus an open API. Core starts at $4,389/year and Pro at $8,019/year, with optional modules and support packages. Typical users have 5-500 employees.
Frequently asked questions
What does Unleashed cost per year?
On annual billing, Unleashed Core is $4,389/year and Unleashed Pro is $8,019/year; monthly billing is $399 and $729 respectively. Both tiers bundle user licences, sales orders, integrations and API calls. Optional modules add cost: Advanced Inventory Manager and Warehouse Management and Multi-Bin are $149/month each, B2B eCommerce Store from $129/month, CRM from $450/month, and reporting/Evo: Analytics or Production at $69/month. Extra users, integrations, storage and API calls are also chargeable.
How long does it take to get live?
There is a 14-day free trial with no credit card. Unleashed says it can be deployed straight out of the box with flexible workflows rather than custom code. Onboarding is optional and priced by depth: Self-service $449, Standard $799, and Full onboarding $5,549 as one-off fees. Every new customer gets a dedicated onboarding specialist. Most teams should expect a few weeks to first production value, with longer timelines only where custom integrations are needed.
Is Unleashed a full ERP?
No. Unleashed states it is not a full ERP system, though it overlaps with ERP functionality in inventory, purchasing, production and sales order management. It extends through API integration with accounting systems such as Xero and QuickBooks Online, and offers open API access plus an API sandbox for building custom connections. If you need finance, HR and payroll in one suite, Unleashed would sit alongside a separate finance system.
Will it integrate with our existing accounting and sales channels?
Yes. Unleashed advertises 30+ integrations. Vendor-supported accounting integrations include Xero and QuickBooks Online; eCommerce integrations include Shopify, WooCommerce and Amazon, with eBay, Etsy, Magento and Squarespace available through third-party connectors. Each plan bundles a number of integrations (3 on Core, 5 on Pro) and additional integrations cost $39/month. Open API access and an API sandbox let you build custom or EDI connections.
What compliance certifications does Unleashed hold?
Unleashed's security page describes cloud-based data replication, industry-standard data encryption, TLS for data in transit, regular penetration testing, security monitoring and 99.9% uptime, and references its privacy policy. It does not publish SOC 2, ISO 27001, HIPAA, FedRAMP or ISO 42001 certification claims. Buyers with regulated or contractual requirements should request current attestation evidence directly from the vendor before relying on it.
What support is available, and at what cost?
Support is sold as a package. Standard is $99/month with live chat, phone support, a 2-hour response target, 4 support users, knowledge base and Unleashed University. Premier is $239/month and adds a dedicated success manager, account reviews and 8 support users. Self-serve documentation, video tutorials, Unleashed Academy and community forums are also available, and customers can log a ticket from within their account.