Xeneta
AI-powered ocean and air freight rate benchmarking and market intelligence for shippers, forwarders and carriers.
By Xeneta AS · HQ Oslo, Norway · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Global shippers with multi-million dollar ocean and air freight budgets
- Freight forwarders and carriers that buy or sell containerized and air freight
- Procurement teams running large ocean tenders and RFQs across many lanes
- Supply chain and finance teams needing independent third-party freight benchmarks
- Logistics providers that must prove price competitiveness to customers
Ideal size: 10–500 people · Mid-market to enterprise with a dedicated freight procurement or logistics function
Not for
- Small businesses with low freight volumes and no dedicated procurement function
- Teams moving only domestic road or parcel freight (the platform covers ocean and air)
- Buyers wanting a cheap self-serve tool with published list pricing
- Companies looking for a TMS or freight execution system rather than market data
Value metrics scorecard
Time-to-Value
Insights in days; 2–4 weeks full onboarding
~14 days to first production value
Total Cost of Ownership
On request
Quote-based enterprise subscription; list pricing is not published on the vendor website
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not published; contracts are scoped by lanes, modes and user access
Add-on costs
- None
Company & support
Who is behind Xeneta, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Oslo, Norway
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Within one business day (stated for inquiries)
Vendor states an onboarding team assists with rate uploads and that advisory support is available; data, methodology and security documentation is referenced for buyers. No support hours or per-plan channel breakdown is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Xeneta sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Xeneta
- Arkestro
- ExpenseIn
- Keelvar
- TravelBank
- Simfoni
Add or change companies
Up to 10 companies including Xeneta. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Xeneta ships in AI, and what it asks of your ecosystem.
AI features shipped
The vendor describes AI-driven alerts, outlier detection in tender bid evaluation, AI-powered supplier recommendations and predictive rate outlooks. No page names the underlying model, states whether customers can supply their own key, or documents AI audit logging or training-data practices.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Xeneta is a freight market intelligence platform for ocean and air. It benchmarks a company's contracted and spot rates against real rates contributed by 700+ global shippers, drawn from 800m+ rates across 170k+ port pairs, and adds service reliability from AIS vessel tracking. AI surfaces rate shifts, flags overpriced bids and highlights underperforming suppliers. Teams use it to run faster tenders, defend freight budgets to finance and plan with market data. Pricing is quote-based and full onboarding takes roughly two to four weeks.
Frequently asked questions
How quickly can we see value and what does onboarding involve?
The vendor states most customers begin accessing market intelligence within days of account setup and can use the data in live carrier discussions quickly. Full onboarding — integrating Xeneta into procurement workflows, training users and configuring lane monitoring alerts — typically takes two to four weeks, and Xeneta's onboarding team helps format and load contracted rates. Advisory support is available for teams with an imminent negotiation.
Does Xeneta publish its pricing?
No list pricing is published on the vendor site. Commercial terms are quote-based and scoped per company through a demo covering your trade lanes and modes, so buyers should expect an enterprise subscription contract rather than a self-serve plan with a published per-seat or per-lane price. There is no documented free tier.
How does Xeneta keep its benchmark data accurate?
Xeneta processes millions of rate data points through five or more layers of quality checks that combine analyst oversight with machine learning, and states that 90% of data is validated and published within a day. Contributed rates are normalised for consistent like-for-like lane comparisons, accounting for differences in how carriers bundle and unbundle surcharges, so benchmarks reflect current conditions rather than a lagging snapshot.
Does Xeneta integrate with our TMS, ERP or analytics stack?
Yes. Xeneta provides API access so customers can embed benchmark data directly into a TMS, ERP or internal analytics platform, enabling automated rate monitoring, benchmark injection into sourcing workflows and feeding market data into financial planning models. Xeneta's team provides implementation support to make integrations work within customer-specific data architectures.
What AI capabilities does Xeneta offer?
The vendor describes AI that continuously monitors the market on your lanes, sends tailored alerts to key rate shifts, detects outliers in tender bid evaluation and recommends suppliers that look underperforming or overpriced. The stated goal is less manual work and faster decisions. Xeneta does not publish which models it uses, whether customers can bring their own model key, or any AI audit-logging or model-training details.
What security and compliance assurances does Xeneta offer?
Xeneta states it is ISO 27001:2022 certified, encrypts data in transit with TLS v1.2 and modern ciphers, restricts internal data access on a need-to-know basis, runs monthly third-party vulnerability scans and regular independent penetration testing, and hosts on AWS across multiple availability zones with automated off-site backups and a 99% monthly uptime SLA. It also states it stores only the RFQ and contracted rate data needed to power benchmarks.