Augment Code
Agentic software development platform for enterprise engineering teams
By Augment Computing, Inc. · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Enterprise engineering organizations running large, multi-repo codebases that need agents with deep codebase context.
- Platform and DevEx teams assembling an agentic SDLC: code review, ticket-to-PR, CVE remediation and incident response.
- Security-conscious buyers needing customer-managed encryption keys, SOC 2 Type II and no training on proprietary code.
- Teams already on GitHub, GitLab, Azure DevOps, Jira, Linear, Slack and PagerDuty that want agents in existing workflows.
- Engineering leaders who need outcome metrics (merge time, throughput, CVE closure) rather than seat-based tool experiments.
Ideal size: 20–2,000+ engineers people · Scale-up or enterprise with established CI/CD, code review and ticketing
Not for
- Small teams wanting a free or low-commitment assistant; the cheapest plan is a paid $20/month team plan with usage top-ups.
- Organizations wanting fully autonomous merges with no human approval; Cosmos pauses at quality gates for human review.
- Non-engineering functions: the product only addresses software delivery, not sales, finance or marketing workflows.
- Buyers who need published per-vertical certifications beyond SOC 2 and ISO 42001.
- Teams with no version control, CI or ticketing process for triggers to attach to.
Value metrics scorecard
Time-to-Value
About a week for the first loop
~7 days to first production value
Total Cost of Ownership
$1,200/yr
Starts at $240 · Flat monthly team price with no per-seat charge and pooled usage credits across LLM, Context Engine and compute; top-ups pay-as-you-go; Enterprise custom annual pricing
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Standard and Business include up to 50 seats; Enterprise is unlimited users with custom user pricing
Add-on costs
- Usage top-ups beyond the included $20/$100 monthly credit, billed pay-as-you-go
- 40% flat service fee on LLM usage (no fee on compute)
Company & support
Who is behind Augment Code, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsPaid plans
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Uptime and response targets in the SLA and Support Policy cover all paid plans; Enterprise adds full SLA coverage
Standard and Business get community support plus tickets filed at support.augmentcode.com, handled under the SLA. Enterprise adds dedicated support. Trials and beta users get community support only, with no SLA.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Augment Code sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Augment Code
- Airbyte
- Checkly
- Pulumi
- Miro
- Shortcut
Add or change companies
Up to 10 companies including Augment Code. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
A community or partner MCP server covers this. Usable today, though not maintained by the vendor.
AI & MCP readiness
What Augment Code ships in AI, and what it asks of your ecosystem.
AI features shipped
Cosmos orchestrates SDLC experts (code review, ticket-to-PR, CVE remediation, incident response); the IDE and CLI ship chat and coding agents. Sources describe a Context Engine for codebase understanding, usage analytics, admin model-access controls and CSV export of outcome analytics. A changelog entry names GPT 5.6 Sol alongside Claude and Gemini models.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Anthropic, Google
- AI pricing
- Billed by usage or credits
In your ecosystem
- AI connection
- Community MCP server
- Model key
- Either
- AI usage audit
- Basic visibility
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Augment Code is an agentic software development platform built around Cosmos, an agent orchestration layer that runs code review, ticket-to-PR, vulnerability remediation and incident response as connected loops. It pairs a Context Engine for large codebases with IDE and CLI clients, deployable on managed sandboxes or your own infrastructure. Pricing is a flat team rate with pooled usage credits. Security rests on SOC 2 Type II and an ISO/IEC 42001-certified AI management system, and the vendor states it never trains on customer code.
Frequently asked questions
What does Augment Code cost for a mid-size engineering team?
Standard is $20/month flat for up to 50 seats with $20 of pooled usage; Business is $100/month with $100 of usage. Both are flat with no per-seat charge, usage top-ups are pay-as-you-go, and a 40% service fee applies to LLM usage. Enterprise is custom with volume-based annual discounts.
How long until we see value?
The vendor says code review is usually the first loop because the trigger is obvious and outcomes show up in merge times within a week. Broader loops (ticket-to-PR, CVE remediation, incident response) are assembled incrementally from there.
Is our source code used to train AI models?
No. The security page states Augment never trains on customers' proprietary data, and the pricing FAQ says all paid plans exclude AI training on your data under the Commercial Terms of Service.
Which security certifications and controls does Augment hold?
The security page claims SOC 2 Type II and an ISO/IEC 42001-certified AI management system, plus customer-managed encryption keys. Enterprise plans list CMEK, SIEM integration, data residency options, granular access controls and comprehensive audit trails.
What support is included on each plan?
Standard and Business include community support plus ticket filing via support.augmentcode.com, handled under the SLA. Enterprise adds full SLA coverage and dedicated support. Trials and beta usage get community support only and are outside the SLA.
Can we use our own model keys, or must we use Augment's models?
Both are offered. The changelog references BYOK actions that read stored credentials in the IDE plugin, while the product also routes vendor-provided models such as Claude Sonnet 4.6, Claude Opus 4 and Gemini 2.5 Pro, with admin controls over which models are allowed.