Built Technologies
AI-powered real estate and construction finance platform that connects lenders, owners and contractors from funding through closeout.
By Built Technologies · HQ Nashville, US · 4.2/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Banks and credit unions running residential or commercial construction lending programs
- Private credit and debt funds that need portfolio-level draw, risk and covenant visibility
- Owners, developers and general contractors submitting draws, pay applications and lien waivers
- Lenders that want draw turnaround cut from about a week to one or two days
- Teams replacing spreadsheets, email threads and manual check runs with one connected workflow
Ideal size: 50-1,000 employees people · Established construction lender, developer or contractor running a digital initiative
Not for
- Consumer fintechs or payment-only products looking for a white-label API
- Small contractors with no bank or lender requiring a construction draw workflow
- Buyers who need published self-serve pricing and instant sign-up
- Organisations outside real estate, construction or construction finance
- Teams without capacity to run a lender and borrower onboarding programme
Value metrics scorecard
Time-to-Value
3-6 months (enterprise rollout)
~90 days to first production value
Total Cost of Ownership
On request
Quote-based enterprise contracts; no public price list or self-serve tier on the vendor site
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Built Technologies, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Nashville, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatPlan not stated
- Support portal / ticketsPlan not stated
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Help centre states support is reachable via in-app chat or phone at 800-655-8138; the contact page points current clients to a technical support form and a support email. Self-serve documentation sits at help.getbuilt.com. No support hours or SLA are published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Built Technologies sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Built Technologies
- Foundation Software
- MeridianLink
- Tenna
- ServiceTitan
- BuildOps
Add or change companies
Up to 10 companies including Built Technologies. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Built Technologies ships in AI, and what it asks of your ecosystem.
AI features shipped
Built Intelligence is described as platform-embedded AI: document intelligence that reads invoices, budgets, pay applications and offering memorandums, a formula and chart assistant, and an AI Draw Agent that splits, classifies and extracts draw data. Vendor pages name no AI model provider, no BYOK option, no AI-specific audit logging and no AI pricing terms.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Built Technologies is an AI-powered real estate and construction finance platform used by 300+ lenders, 32,000+ contractors and 46,000+ owners, with over $300B in capital managed. It digitizes construction loan draws, inspections, budgets, lien waivers and payments, and reports 85% faster funding and draw turnarounds of one to two days. AI capabilities span document extraction, a formula and chart assistant, and an AI Draw Agent. Pricing is quote-based and not published on the vendor site.
Frequently asked questions
How long does implementation take and is there a setup fee?
Built does not publish an implementation timeline or fee. The sources reviewed show enterprise deployments involving lender and borrower onboarding, so a three to six month rollout is a reasonable planning assumption. Vendor case studies describe post-go-live results such as draw turnaround dropping from about a week to one or two days, but no implementation cost is stated publicly, so budget for a services engagement and confirm scope in the contract.
What systems does Built integrate with?
The vendor's integrations directory lists QuickBooks Desktop and Online, Yardi Voyager, Sage Intacct, Procore Financials, Encompass, nCino and DocuSign, grouped as accounting, banking and legal/compliance connectors. Built also supports Excel-based portfolio workflows. No MCP server or AI model integration is named on the vendor pages reviewed, so custom work should be assumed for anything outside that list.
Is Built secure and compliant enough for a bank?
On the published evidence, yes: Built states it maintains SOC 1 and SOC 2 Type II compliance and undergoes annual AICPA/SOC audits by an independent third party. Its security page also describes encryption in transit and at rest, SSO and MFA, least-privilege access management, DLP monitoring, penetration testing and multi-region backups, and notes that its US data centres hold SOC 1, SOC 2 and ISO 27001 certifications. Audit reports are available through its Security Trust Center under an NDA; no HIPAA, FedRAMP or ISO 42001 claim is made.
Does Built use our data to train AI models?
The vendor pages reviewed do not state whether customer data or content is used to train or improve AI models, so treat this as unknown and ask during procurement. The privacy policy describes third-party subprocessors used for analytics, sales and marketing, plus a vendor management program covering their privacy and security obligations, but it makes no statement about AI training. Get the answer in writing before signing.
What AI does Built actually ship?
Built Intelligence is described as embedded, platform-wide AI rather than a standalone chatbot. Evidenced capabilities include document intelligence that reads and structures invoices, budgets, pay applications and offering memorandums, an assistant that generates and explains spreadsheet formulas and summarises charts, and an AI Draw Agent that splits, classifies and extracts draw data. The vendor names no model providers, describes no BYOK option, and publishes no AI-specific audit logging or AI pricing, so those remain unknown.
How do customers get support?
Built support is reachable through in-app chat and by phone at 800-655-8138, according to its help centre, and the contact page lists a technical support form and a support email for current clients. A self-serve knowledge base with release notes and how-to articles is available at help.getbuilt.com. No support hours or SLA are published, so confirm coverage and response commitments in the contract.