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Ops EfficiencyEstablished · 10 yrs on market

Clue

A cloud platform from the Broad Institute for exploring perturbational gene expression and proteomic data.

By Clue · 3.0/5 Value-Position score (estimate)

Positioning guardrails

Best for

  • Computational biology and bioinformatics teams that need to query the CMap LINCS L1000 gene expression resource without downloading massive files.
  • Drug-discovery and drug-repurposing researchers connecting compound, gene and proteomic signatures to generate new hypotheses.
  • Academic and non-profit labs, which can use the data and web apps free of charge.
  • Data and software engineers who want programmatic access through the CLUE API, Python library, CLI and Docker images.

Ideal size: 5–50 people · Research organisation with computational biology or cheminformatics capability

Not for

  • Teams that need a supported commercial SaaS product with an SLA: clue.io and its tools retire on 31 January 2026 and subscriptions are no longer sold.
  • Clinical, diagnostic or other regulated patient-facing workflows; CLUE is a research data and analysis platform.
  • Buyers looking for packaged analytics over non-biological business data.
  • Organisations with no bioinformatics or data-engineering capability, since interpreting perturbation signatures requires domain expertise.

Value metrics scorecard

Time-to-Value

Days for data access; weeks for integration

~30 days to first production value

Total Cost of Ownership

On request

Freely available to academic users; drug-discovery companies previously bought a subscription. The pricing page now returns 404 and subscriptions are discontinued.

Implementation Friction

2/5

Engineering + admin effort required

Value-Position score

3.0

out of 5 · model estimate

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Not published; no seat tiers are documented and subscriptions are discontinued.

Add-on costs

  • None

Company & support

Who is behind Clue, and how your team gets help once it is live.

Company

Founded
Not recorded
Headquarters
Not recorded

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsAll plans
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

Clue's support entry point is Connectopedia, its knowledge base. No support tiers, hours or response-time commitments are published, and platform retirement on 31 January 2026 further limits support.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Clue sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$1/yr27d29d30d39d48dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyClueTebraOpen DentalSukiDentrixDrChrono

The lines cross at the median of the solutions shown, so about half sit on each side of each line.

Clue is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • Clue
  • Tebra
  • Open Dental
  • Suki
  • Dentrix
  • DrChrono
Add or change companies

Up to 10 companies including Clue. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceNot supported
Microsoft 365Not supported
SAPNot supported
SlackNot supported

AI & MCP readiness

What Clue ships in AI, and what it asks of your ecosystem.

We haven’t recorded AI capabilities for Clue yet. Nothing here means unverified — not absent.

Compliance attestations

SOC 2 — not listedISO 27001 — not listedGDPR — not listedHIPAA — not listedFedRAMP — not listedCMMC — not listedISO 42001 — not listedIAPP AIGP* — not listed

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

CLUE (clue.io) is a cloud platform from the Broad Institute for exploring perturbation-driven gene expression (L1000) and proteomic (P100/GCP) data. It pairs the CMap LINCS dataset with web apps (Touchstone, Query, Proteomics Query, Morpheus, Repurposing) and programmatic access via API, CLI, Python library and Docker. Academic users get data and tools free; commercial drug-discovery teams previously paid a subscription. clue.io announced retirement on 31 January 2026, with public data remaining available at GEO.

Frequently asked questions

What does Clue actually do?

CLUE is a cloud-based platform for analysing perturbational datasets generated with gene expression (L1000) and proteomic (P100 and GCP) assays. It gives researchers integrated access to the CMap LINCS dataset, harmonised results, and web apps such as Touchstone, Query, Proteomics Query, Morpheus and Repurposing, so they can explore hypotheses without downloading and formatting massive files themselves.

What does Clue cost?

Data and tools are freely available to academic users. Drug-discovery companies previously had to buy a subscription to use CLUE for proprietary research while keeping their own data confidential. The pricing page now returns a 404 and the vendor states that subscriptions are no longer offered, so no list price is currently published.

Is Clue still available to buy or use in 2026?

The vendor states that effective 31 January 2026 the clue.io site, including its tools, is retired due to financial constraints, and subscriptions are no longer offered. Publicly available data will remain accessible at GEO, so existing analyses can continue but new commercial adoption is not possible.

Can we integrate Clue into our own analysis pipelines?

Yes. CLUE documents an API providing metadata about compounds, genes, cell lines and signatures, command line interfaces for computational biologists, a Python library for programmatic data access, code libraries and notebooks, and Docker containers for running common analysis algorithms.

Do we need our own bioinformatics team to use Clue?

Meaningful use assumes scientific and computational capability. The platform was explicitly built to lower the barrier for biologists through web apps with graphical interfaces, but interpreting connectivity results, harmonising assays and building production pipelines still requires bioinformatics or data-engineering skills.

How does Clue handle security and compliance?

No security, trust or compliance page is published, and the vendor makes no SOC 2, ISO 27001, HIPAA, FedRAMP or other certification claims on its site. Buyers with regulated data should treat CLUE as an academic research platform rather than a certified enterprise system.