Coralogix
Complete observability with a telemetry lake in your own cloud
By Coralogix · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Platform, SRE and DevOps teams ingesting very high volumes of logs, metrics and traces who want consumption-based cost
- Cloud-native teams that want telemetry stored in their own cloud bucket in open formats
- Organisations that want one data layer for observability and security data instead of separate tools
- Buyers who want AI-assisted investigation (Olly) plus MCP and CLI access for agents
- Companies that need unlimited users, hosts and sources without per-seat pricing
Ideal size: 50–1,000 engineers people · Cloud-native scale-up or enterprise with an SRE/platform team
Not for
- Small teams without a cloud footprint or a dedicated engineering owner for observability
- Buyers who want a simple flat per-seat SaaS price with no consumption variability
- Regulated buyers who need all telemetry held inside a vendor-hosted SaaS with no customer-owned storage
- Teams expecting published per-certification compliance attestations on the public site
Value metrics scorecard
Time-to-Value
1–2 weeks
~14 days to first production value
Total Cost of Ownership
On request
Consumption-based: per GB ingested (logs $0.42, traces $0.16, metrics $0.06) plus $1.50 per 1M AI tokens; unlimited users and hosts; no annual minimum published
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No seat tiers — unlimited users and hosts included on every plan
Add-on costs
- Customer-owned cloud storage costs (about $0.003/GB for logs and traces, $0.000033/GB for metrics after compression)
- Pay-As-You-Go overage billed beyond your daily plan quota, up to 2x the quota
Company & support
Who is behind Coralogix, and how your team gets help once it is live.
Company
- Founded
- 2014 · 12 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Median 17s response and median 1 hour resolution for support requests (vendor-stated)
24/7 human support is included in every account (all plans) at no extra cost, staffed by software engineers; a dedicated Technical Account Manager and onboarding/migration teams are described. Knowledge base is the public documentation site.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Coralogix sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Coralogix
- Parabola
- Glean
- Sigma
- Docsumo
- Tray.ai
Add or change companies
Up to 10 companies including Coralogix. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Coralogix ships in AI, and what it asks of your ecosystem.
AI features shipped
Olly is a chat-based conversational investigator, and the vendor describes an autonomous engine that reasons across the stack. An official MCP server and CX CLI expose live telemetry to AI agents and IDEs. AI Center evaluates items through multiple evaluators (for example PII, competitor or bias checks) and is billed in monthly tokens.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Billed by usage or credits
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Coralogix is a full-stack observability platform for logs, metrics and traces, built around a telemetry lake that keeps data in the customer's own cloud bucket in open formats. Pricing is consumption-based per GB with unlimited users, hosts and sources, and nothing is indexed, so retention stays cheap. Its AI layer includes Olly, a conversational investigator, an MCP server and CLI for agent access, and an AI Center billed per token. Support is 24/7 on every account, and the vendor reports 4,000+ customer teams.
Frequently asked questions
How is Coralogix priced, and what should we budget?
Pricing is consumption-based rather than per seat: $0.42 per GB of logs, $0.16 per GB of traces and $0.06 per GB of metrics, plus $1.50 per 1M AI tokens, with unlimited sources, users and hosts on every plan. Coralogix does not publish an annual minimum, so you should size a budget from your daily ingest volume and retention choices. Note that archived data sits in your own cloud bucket, so your cloud provider bills storage separately (roughly $0.003/GB for logs and traces after 5x compression). Unused units or tokens expire at the end of the subscription term.
How fast can we reach production value?
Coralogix offers a 14-day free trial with full feature access and a quota of 8 units, and provides quick-start integration and extension packages for common sources such as AWS, Kubernetes, OpenTelemetry and Microsoft 365. A dedicated Technical Account Manager plus onboarding and migration teams help move existing dashboards, alerts, parsing rules and queries. A realistic first-production-value window is one to two weeks for a cloud-native team with a defined owner.
Does Coralogix train AI models on our data?
The vendor pages reviewed here do not make an explicit statement about whether customer data or content is used to train or improve AI models, so this should be confirmed in writing during procurement. Coralogix does state that telemetry is stored in your own cloud account in open formats, that the platform is index-free, and that you control the region and environment. Treat the training-data question as open until the vendor's trust or privacy documentation answers it directly.
What AI capabilities are included, and how are they billed?
Olly is a chat-based conversational investigator, and the vendor describes an autonomous engine that reasons across the stack, plus an official MCP server and CX CLI so agents and IDEs can query live telemetry. AI Center evaluations (for example PII, competitor or bias evaluators) are billed in tokens at $1.50 per 1M AI tokens, consumed monthly and not carried over. AI spend is therefore usage-credits rather than a flat add-on, and you can limit it with quotas.
Which compliance certifications does Coralogix hold?
The public pages reviewed list enterprise features such as RBAC, SSO with SAML, audit trail, IP access control and 'full security and compliance', plus an AWS PCI compliance integration, but they do not name specific certifications such as SOC 2 or ISO 27001. Buyers in regulated sectors should request the current security or trust report and the data processing agreement directly from the vendor before signing.
What support and onboarding do we get?
Support is included in every account at no extra cost, is staffed by software engineers, and is described as available 24/7; the vendor states a median 17-second response and median one-hour resolution for support requests. In-app chat and public documentation cover day-to-day questions. Partner-stage engagements add a dedicated Technical Account Manager, structured onboarding and migrations, and hands-on education sessions. Professional services are stated to carry no extra charge.