CrashPlan
Easy, secure and cost-effective cloud backup and recovery for endpoints, servers, Microsoft 365 and Google Workspace
By CrashPlan · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- IT teams protecting Microsoft 365, Google Workspace, endpoints and Windows/Linux servers from one platform
- Organizations that want to cut backup storage spend by pooling unused OneDrive space or reusing Azure, AWS or on-premises storage
- Mid-market and enterprise buyers that need long-term retention, legal hold and compliance-ready data governance
- Businesses recovering from ransomware, accidental deletion or device loss that need point-in-time restore in a few clicks
Ideal size: 50–2,500 seats people · Mid-market to enterprise IT org with retention and compliance requirements
Not for
- Teams shopping for an analytics or AI platform rather than backup and recovery
- Very small teams wanting a free tool: business plans start at $3.67 per user per month
- Organizations that require all backup data to stay outside US-hosted data centers unless they configure enterprise storage options
Value metrics scorecard
Time-to-Value
3 days, self-serve setup
~3 days to first production value
Total Cost of Ownership
$4,400/yr
Starts at $44 · Per user/month (endpoints, Microsoft 365, Google Workspace) or per server/month, billed annually or every 2 years; pooled storage add-ons at $90/year per 250 GB
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
List price covers up to 249 users; 250+ users require a custom quote from sales
Add-on costs
- Additional pooled storage: $90/year per 250 GB (Microsoft 365, Google Workspace, servers)
- Storage overage beyond entitlement is prorated at $7.50/month per 250 GB
- Endpoint plans include unlimited cloud storage at no extra cost
Company & support
Who is behind CrashPlan, and how your team gets help once it is live.
Market position
Where CrashPlan sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- CrashPlan
- Oyster
- NordLayer
- Axcient
- Afi
- Gatekeeper
Add or change companies
Up to 10 companies including CrashPlan. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What CrashPlan ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
CrashPlan is a cloud-native backup, recovery and archiving platform covering Microsoft 365, Google Workspace, endpoints and Windows/Linux servers. Backups run automatically and restores are self-service, with unlimited versioning and AES-256 encryption. Pricing is per user or server per month, from $3.67/user/month for Microsoft 365 ($44 billed annually). Flexible storage — CrashPlan data centers, Azure, pooled OneDrive or bring-your-own — is the core TCO lever.
Frequently asked questions
What workloads can CrashPlan protect?
CrashPlan covers employee endpoints (Windows, Mac, Linux), Windows and Linux servers, Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Google Workspace (Gmail, Google Drive). Backup runs automatically in the cloud, every version and metadata are retained, and restores can be self-served by end users or admins.
How is CrashPlan priced?
List pricing is per user per month for endpoints, Microsoft 365 and Google Workspace, and per server per month for servers: Microsoft 365 and Google Workspace $3.67/user/month ($44 billed annually), endpoints $7.33/user/month ($88 billed annually) and servers $15.75/server/month ($189 billed annually). Two-year billing is cheaper. Published pricing covers up to 249 users; 250+ users require a quote from sales. Additional pooled storage is $90/year per 250 GB.
Can we keep backups in our own storage instead of CrashPlan's cloud?
Yes. CrashPlan's cloud runs in its own US data centers, but the platform also supports Azure, pooled unused OneDrive capacity from your Microsoft 365 subscription, and bring-your-own storage such as AWS, Google or an on-premises destination. Enterprise customers (100+ licenses) can request the wider range of storage options.
What security and compliance standards does CrashPlan meet?
The pricing page states AES-256 encryption at rest, TLS in transit, per-user encryption keys, immutable backups and optional two-factor authentication, and says CrashPlan adheres to SOC 1, SOC 2 and ISO 27001 plus Star Level One, with BAA availability. Buyers should confirm certification scope and data residency on the vendor's security and compliance page before signing.
How long does it take to get to production, and is there an implementation fee?
CrashPlan publishes no implementation fee: onboarding is self-serve, with a fully functional 14-day free trial for endpoint, server, Microsoft 365 or Google Workspace data. Because backup is cloud-based and automatic, most teams protect their first workloads within days; only enterprise storage or bring-your-own-storage designs need a sales-led conversation.