DISCO
AI-powered ediscovery, legal hold and litigation software backed by expert services
By CS Disco · HQ Austin, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Am Law and mid-size law firms handling large, document-heavy litigation
- Corporate legal departments running repeat ediscovery and legal hold workflows
- Teams that want Cecilia AI, review and deposition summaries bundled in one per-GB rate
- Matters that need managed review or forensic collection services alongside software
Ideal size: 10–500 (litigation/legal teams) people · Law firm or in-house legal team with recurring, data-heavy matters
Not for
- Non-legal use cases such as contract lifecycle or legal spend management
- Very small firms wanting a free, self-serve-only tool with published list pricing
- Buyers who require public per-seat pricing before booking a demo
- Organizations whose discovery data must remain on-premises
Value metrics scorecard
Time-to-Value
About 4 weeks to production
~28 days to first production value
Total Cost of Ownership
On request
Per-GB of processed data; unlimited Cecilia AI included at no extra charge; Auto Review billed per document. Quote-based, no published list price.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users and custodians on the platform and Hold plans; priced by processed data volume, not seats.
Add-on costs
- Auto Review: billed per document reviewed
- Professional services tiers: task-based, matter-based and enterprise managed service
- Managed document review and forensic collection/collections services
Company & support
Who is behind DISCO, and how your team gets help once it is live.
Company
- Founded
- 2013 · 13 yrs in business
- Headquarters
- Austin, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerPaid plans
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Support/billing: [email protected] or 877-941-0583. Self-service includes DISCO University and DISCO Desk; paid tiers add task-based help, dedicated project managers and enterprise managed services.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where DISCO sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- DISCO
- Everlaw
- Worksome
- Axcient
- Alloy
- Hyperproof
Add or change companies
Up to 10 companies including DISCO. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What DISCO ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe agentic AI for complex case research, Cecilia Q&A and single-doc Q&A, document and deposition summaries, auto timelines and generative AI first-pass review (Auto Review, up to 32k docs/hour). No per-action AI audit logging or customer-supplied model keys are documented.
In your ecosystem
- AI connection
- Not supported
- Model key
- Vendor's key
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
DISCO is a cloud-native legal technology platform from CS Disco that pairs Cecilia AI with ediscovery, legal hold, deposition management, timelines and Auto Review. It bills on processed data volume, with unlimited Cecilia AI included and per-document Auto Review; pricing is quote-based. Founded in 2013 and headquartered in Austin, US, DISCO serves Am Law firms and corporate legal teams, backed by SOC 2 Type 2, ISO 27001 and GDPR commitments and optional professional services.
Frequently asked questions
How does DISCO charge for its platform?
DISCO bills on processed data volume. The platform rate includes unlimited use of Cecilia AI, ediscovery, timelines and deposition management, and Hold plans include unlimited users, custodians and requests. Auto Review is billed per document reviewed. Pricing is quote-based, so buyers should request a tailored quote.
How quickly can a team be in production on DISCO?
DISCO highlights customer migrations that reached production in roughly four to six weeks, including moving 1.4 million documents to production in four weeks and a 400K-document migration to production in six weeks. Timelines vary with data volume, collections and whether professional services are engaged.
Is DISCO's AI included or an extra cost?
Cecilia Gen AI features — Q&A, single-doc Q&A, document summaries, definitions, deposition summaries and auto timelines — are included in the per-GB rate at no additional charge. Auto Review, the generative AI first-pass review product, is charged per document.
What security and compliance certifications does DISCO hold?
DISCO states that it is SOC 2 Type 2 and ISO 27001 certified and GDPR compliant, with customer data encrypted in transit and at rest and hosted on AWS global infrastructure. The platform supports two-factor authentication, automatically expiring passwords and SSO.
What support and services are available?
Customers can email [email protected] or call 877-941-0583 for support and billing questions. Self-service access to DISCO University and DISCO Desk is offered, and paid tiers add task-based help, dedicated project managers and full enterprise managed services.