Envoy
Unite people, spaces, and communications on one workplace management platform
By Envoy · HQ San Francisco, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Enterprises that need visitor screening, secure check-in, and audit-ready records across many locations
- Security, facilities, and workplace teams needing real-time visibility of who is onsite and fast mustering in emergencies
- Regulated manufacturers, life-sciences, and healthcare sites with ITAR, EAR, OFAC, or C-TPAT screening obligations
- Organizations consolidating visitor management, desk and room booking, deliveries, and digital signage on one platform
- Hybrid workplaces wanting a branded first impression plus occupancy and utilization analytics
Ideal size: 200+ employees, multi-site people · Enterprise or scale-up with dedicated security, facilities, and IT ownership
Not for
- Very small offices that only need a free sign-in log (Basic caps at 100 entries/month and 50 directory employees)
- Teams unwilling to deploy iPad kiosks, stands, or badge printers at each location
- Buyers wanting a combined HR, payroll, or ITSM suite rather than a workplace platform
- Companies that need AI-native analytics or generative AI agents beyond workplace operations
Value metrics scorecard
Time-to-Value
About a week for one site; longer for many
~7 days to first production value
Total Cost of Ownership
$21,720/yr
Starts at $4,344 · Module-based annual subscription: Visitors per location/month, Response per user/month, Screens per device/month, Deliveries per delivery location/month, plus a platform fee
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Free Basic tier: 50 directory employees and 100 visitor entries/month; Premium $362 per location/month billed annually
Add-on costs
- ID Scanning: 500 visitor ID scans/year included, with add-ons for higher volumes
- Envoy Screens: $12 per device/month billed annually
- Envoy Deliveries: $250 per delivery location/month billed annually
- Envoy Response: $2 per user/month billed annually, price excludes platform fee
- A platform fee applies on top of Response, Reservations, Screens, and Deliveries modules
Company & support
Who is behind Envoy, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- San Francisco, US
How you get support
We haven’t recorded support channels for Envoy yet. Nothing here means unverified — not absent.
Market position
Where Envoy sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Envoy
- Reveal
- Contractbook
- Oyster
- KnowBe4
- Varonis
Add or change companies
Up to 10 companies including Envoy. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Envoy ships in AI, and what it asks of your ecosystem.
AI features shipped
Envoy Response lists an AI intelligence layer (hyperlocal sources, human-reviewed) and an AI relevance layer (deduplication, correlation, admin relevance scoring), plus AI-enhanced messaging. Anthropic PBC appears as an at-customer-election subprocessor on the security page. No copilot, agentic, or AI-search capability is documented.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Anthropic
- AI pricing
- Included in the plan
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Envoy is a workplace management platform covering visitor screening and check-in, physical access, emergency response, desk and room booking, digital signage, mailroom, and occupancy analytics. More than 16,000 workplaces use it to keep check-in compliant and audit-ready, with 100+ integrations across access control, identity, calendars, and collaboration tools. Plans are modular and billed annually, from a free Basic visitors tier up to $362 per location per month for Visitors Premium.
Frequently asked questions
What does Envoy cost for a typical multi-site deployment?
Pricing is modular and billed annually: Visitors Premium is $362 per location/month, Response $2 per user/month, Screens $12 per device/month, and Deliveries $250 per delivery location/month, each excluding an additional platform fee. A free Basic Visitors tier covers 100 entries/month and up to 50 directory employees. A five-location Visitors Premium rollout runs roughly $21,700 per year before the platform fee and add-ons such as higher ID-scan volumes.
How quickly can we go live, and what does implementation involve?
Envoy is cloud-based with no on-premise hardware, and the vendor says setup is easy and most of its 100+ integrations connect in minutes from the dashboard; one customer reported three offices running within days. Plan for hardware lead time (iPads, stands, badge printers) and per-location sign-in flows, screening rules, and legal documents. Expect low but non-zero effort: configuration is the work, not infrastructure.
Which compliance frameworks does Envoy support?
The security page states SOC 2 Type II verification and GDPR compliance, and lists ITAR, EAR, OFAC, C-TPAT, FSMA, PCI DSS, GLBA, FISMA, and HIPAA among the regulations Envoy helps customers meet. Compliance pages describe screening rules, signed NDAs and waivers, automated access provisioning, denied-entry logging, and scheduled audit exports. Ask for the compliance documents package, since certification evidence is released by request rather than published.
How does Envoy fit our existing access control and identity stack?
There are 100+ pre-built integrations covering access control (Brivo, Avigilon Alta, Genetec, LenelS2, Gallagher, Kisi), Wi-Fi (Cisco Meraki, Aruba, Mist, Ruckus), directory and SSO (Okta, Entra ID, Google, SAML, SCIM), and messaging (Teams, Slack, Outlook), plus webhooks and an open API for custom builds. Access can be provisioned automatically from visit details and expire when the visit ends.
Does Envoy use AI, and how is our data handled?
Envoy Response includes an AI intelligence layer and an AI relevance layer for threat deduplication, correlation, and admin relevance scoring, plus AI-enhanced messaging; these capabilities are listed as included in the Response plan. Vendor pages do not state whether customer data is used to train models, do not name model choice, and do not document AI audit logging, so confirm those points during procurement.