FieldEdge
Field service management software for HVAC, plumbing and electrical contractors
By FieldEdge · HQ Atlanta, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- HVAC, plumbing and electrical contractors running multi-truck service operations
- SMB and mid-market teams that need dispatch, scheduling and work orders in one system
- Contractors standardizing flat-rate pricing and good/better/best quotes across technicians
- Businesses that want field-to-office financial sync with QuickBooks Online or Desktop
Ideal size: 10–200 field and office staff people · Established multi-truck contractor standardizing dispatch, pricing and reporting
Not for
- Buyers who need published list pricing or self-serve signup
- Teams wanting a free trial before committing
- Single-technician shops that only need basic invoicing
- Companies outside the trades (FieldEdge is built for HVAC, plumbing and electrical)
Value metrics scorecard
Time-to-Value
3–4 weeks with guided onboarding
~30 days to first production value
Total Cost of Ownership
On request
Quote-based annual plans (Select, Premier, Elite); price depends on technician count and chosen add-ons. No public list prices.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Mobile app licenses included per plan: 2 (Select), 4 (Premier), 6 (Elite); additional licenses available
Add-on costs
- Proposal Pro — 'Call for Pricing' on Select and Premier; included in Elite
- MarketingEdge — 'Call for Pricing' on Select and Premier; included in Elite
- Consumer Management Portal — 'Call for Pricing' on Select and Premier; included in Elite
- Academy — 'Call for Pricing' on Select and Premier; included in Elite
- Additional mobile app licenses beyond those bundled per plan
Company & support
Who is behind FieldEdge, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Atlanta, US
How you get support
- PhoneEnterprise only
- EmailEnterprise only
- Live chatPaid plans
- Support portal / ticketsNot listed
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Per vendor FAQ: Select members get chat support; Premier and Elite add email and phone support; Elite includes a dedicated customer success representative. All plans include an onboarding specialist, the Navigator knowledge base, and an invitation to Field Services Academy.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where FieldEdge sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- FieldEdge
- eSUB
- AlignOps
- BuildOps
- Tenna
- FieldPulse
Add or change companies
Up to 10 companies including FieldEdge. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What FieldEdge ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
FieldEdge is a quote-priced field service management suite for HVAC, plumbing and electrical contractors with multi-truck operations. It covers dispatching, scheduling, work orders, flat-rate pricebooks, integrated payments, QuickBooks sync, and sales add-ons (Proposal Pro, MarketingEdge) across Select, Premier and Elite tiers. Onboarding is guided; there is no free trial. No public list prices, AI features or compliance certifications are stated.
Frequently asked questions
How much does FieldEdge cost?
FieldEdge does not publish list prices. It sells three annual plans — Select, Premier and Elite — and pricing varies with how many technicians or employees you have and which add-ons you need. Vendor guidance is to book a demo so the team can quote a plan against your budget and growth needs.
Does FieldEdge offer a free trial?
No. FieldEdge states it does not offer a free trial because customers have more success when the onboarding team walks them through setup, transfers existing business data into the account, and provides training.
What support comes with each plan?
All plans include an onboarding specialist, the Navigator video knowledge base, and an invitation to Field Services Academy, an online community. Select members get support through chat, Premier members can reach support by email or phone, and Elite members get a dedicated customer success representative.
What does FieldEdge integrate with?
FieldEdge integrates with QuickBooks Online and Desktop for automated financial syncing, and the vendor names Intacct, FleetSharp and Trane Technologies among other integrations. Additional integrations are discussed during a demo.
Who is FieldEdge built for?
SMB and mid-market service leaders in HVAC, plumbing and electrical. The product is designed for multi-truck operations that need centralized dispatching, performance visibility across teams and locations, consistent flat-rate pricing, and field-to-office financial accuracy.
Can we upgrade or downgrade plans?
Yes. FieldEdge allows upgrades at any time with help from the customer success team. Downgrades are permitted but take effect at the end of the current contract period.