Jostle
Employee success platform for internal comms, knowledge sharing, recognition, and onboarding.
By Jostle Corporation · HQ Vancouver, Canada · 3.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Organizations replacing a traditional intranet with a single, quiet home for company news
- Distributed, deskless and multi-site workforces that need mobile-first communication
- HR and internal comms teams that want recognition, onboarding and knowledge in one place
- Companies that want internal comms without adding another noisy channel
- Firms that need a curated, permissioned knowledge hub employees can trust
Ideal size: 50–5,000 employees people · Mid-market or enterprise with a distributed or deskless workforce
Not for
- Teams that primarily want deep project, task or document management
- Buyers requiring an AI-native platform with published model governance and AI audit logging
- Very small teams (under roughly 20 people) that can operate entirely in chat
- Companies looking for Salesforce- or Snowflake-native workflows
- Organizations shopping strictly on published, transparent per-seat pricing
Value metrics scorecard
Time-to-Value
2–4 weeks
~28 days to first production value
Total Cost of Ownership
On request
Per user; prepaid annual subscription in USD. Monthly billing adds 15%. Tiers Bronze/Silver/Gold/Platinum; published per-user figures show $0.00, so real pricing is quote-based. NFP/education…
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Pricing page uses a team-size selector; no published minimum seats
Add-on costs
- Add-ons: Events, Tasks, Listings, Teams (org charts), JostleTV — Silver picks 1, Gold picks 3, Platinum includes all
- Professional services: project management, platform customization, integration configuration, data and content migration (custom quoted)
Company & support
Who is behind Jostle, and how your team gets help once it is live.
Company
- Founded
- 2009 · 17 yrs in business
- Headquarters
- Vancouver, Canada
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumAll plans
- Help centre / docsNot listed
- Dedicated account managerAll plans
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
About page directs users to the Support Forum to submit a support ticket or contact the Customer Success team. Onboarding and full support are listed as included on every plan, including the free Bronze tier.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Jostle sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Jostle
- Accelo
- Soraban
- Filevine
- SpotDraft
- Scratchpad
Add or change companies
Up to 10 companies including Jostle. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Jostle ships in AI, and what it asks of your ecosystem.
AI features shipped
The site describes AI that answers employee questions from a curated, permissioned knowledge hub. No model providers, training policy, AI audit logging or AI-specific pricing are published, so most AI fields are left unknown.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Jostle is an employee success platform from Vancouver-based Jostle Corporation, operating since 2009, that replaces the traditional intranet with one space for company news, knowledge sharing, recognition and onboarding. Mobile apps, email digest and digital signage reach deskless and remote staff. Pricing is per user on a prepaid annual subscription across Bronze to Platinum tiers, with add-ons bundled by tier and no setup fees; onboarding and support are included on every plan. SOC 2 Type II audited and GDPR-aligned.
Frequently asked questions
How much does Jostle cost?
Jostle publishes four tiers (Bronze, Silver, Gold, Platinum) priced per user, per month, though the figures shown on its pricing page are $0.00 placeholders, so a quote is needed for real pricing. Prices are USD for a prepaid annual subscription; paying monthly adds 15%. There are no setup fees, and non-profit and educational discounts are available.
What is included in every Jostle plan?
Every plan includes all integrations (Google Workspace, Office 365, Slack, MS Teams, Zapier, Bonusly and more), SSO and provisioning, APIs and SFTP sync, custom branding, engagement analytics, unlimited storage, governance features, and multiple languages including French, Japanese, German, Spanish and Arabic. Onboarding and full support are included on all plans, including the free Bronze tier.
What are the add-ons and how are they bundled?
Add-ons are Events, Tasks, Listings, Teams (org charts) and JostleTV. Silver includes a choice of one add-on, Gold a choice of three, and Platinum includes all of them. Optional professional services — project management, platform customization, integration configuration, and data or content migration — are quoted separately.
Is Jostle secure and compliant?
Jostle states that its operations undergo an annual third-party audit under AICPA SOC 2 Trust Service Principles, with the SOC 2 Type II report available to customers under NDA, and it publishes a GDPR compliance commitment and data processing addendum. Data centers are available in the US, Europe, Australia and Canada; data is encrypted at rest and in transit; daily backups, MFA and role-based access are supported.
How does Jostle use AI?
Jostle describes AI that unlocks company knowledge: it positions its platform as a curated, permissioned knowledge hub that gives employees relevant, trustworthy answers. The site does not name model providers, state whether customer data is used for training, describe AI audit logging, or price AI separately, so those details should be confirmed with the vendor.
How long does it take to get Jostle live?
Jostle says the platform is easy to configure and that customers can launch quickly. Every plan includes set-up assistance through a documented onboarding process plus continued support after launch, and professional services can accelerate the rollout with customization, integration configuration and content migration.