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Ops EfficiencyEstablished · 10 yrs on market

Filevine

Legal operating system pairing case management with LOIS, an AI layer built on 40M+ legal matters.

By Filevine, Inc. · 4.0/5 verified-buyer score

Positioning guardrails

Best for

  • Personal injury, family law, immigration and workers' comp firms running high-volume caseloads
  • Legal teams that want AI agents working across an entire caseload, not one task at a time
  • Firms that need case management, documents, deadlines, intake and billing in one platform
  • Organizations needing source-linked, traceable AI output for legal research and drafting

Ideal size: 5–1,000+ users (single attorney to large firm) people · Growing firm with ops or IT staff to configure workflows

Not for

  • Buyers who require published, self-serve list pricing instead of a custom quote
  • Teams outside legal or matter-based professional-services workflows
  • Firms unwilling to invest in partner-led implementation and configuration
  • Solo practitioners looking for a lightweight, zero-onboarding tool

Value metrics scorecard

Time-to-Value

~4 weeks with partner onboarding

~30 days to first production value

Total Cost of Ownership

$0/yr

Starts at $0 · Custom quote per organization; no published list price. A free LOIS Explore tier covers AI research and drafting.

Implementation Friction

3/5

Engineering + admin effort required

Buyer Score

4.0

out of 5 · verified buyers

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

Not published; plans tailored per firm

Add-on costs

  • LOIS AI modules (pricing on request)
  • Vinesign eSignature
  • Timely court-deadline management
  • Periscope business analytics
  • DataBridge data access
  • Client Portal

Company & support

Who is behind Filevine, and how your team gets help once it is live.

Company

Founded
Not recorded
Headquarters
Not recorded

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsNot listed
  • Dedicated account managerPlan not stated
  • In person / on-sitePlan not stated
Hours
Not recorded
Response time
Not stated

Pricing FAQ states Filevine's Customer Success and Support teams provide ongoing support and guidance, and certified implementation partners handle onboarding and customization.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Filevine sits relative to every other solution in the database. Toggle axes to compare on cost, speed, friction, or buyer score.

Quadrant view

Typical annual cost × Time-to-value

$0/yr$20k/yr$39k/yr$59k/yr$79k/yr0d47d94d142d189dAnnual TCO ← betterDays to value ↑ betterQuick & CheapQuick & PriceySlow & CheapSlow & PriceyFilevine
Filevine is highlighted; the rest of the database is dimmed for context. Click any dot to open its dossier.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNative
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceIntegration
Microsoft 365Integration
SAPNot supported
SlackNot supported

AI & MCP readiness

What Filevine ships in AI, and what it asks of your ecosystem.

AI features shipped

Agentic workflowsAI searchDocument processingNLP automation

LOIS Console runs AI agents across every matter in a firm, reads a purpose-built legal graph, and can write back (tasks, deadlines, documents). Answers and recommendations are source-linked and traceable. Deposition and intake workflows add live transcription, summaries and sentiment analysis.

In your ecosystem

AI connection
Not supported
Model key
Not recorded
AI usage audit
Not recorded

Industry verdicts

How Filevine speaks to each vertical it serves — same data, sector lens.

Professional ServicesBill hours faster, staff smarter.

Best for in Professional Services

  • Personal injury and litigation firms with high matter volume
  • Family law, immigration and workers' compensation practices
  • Plaintiff firms needing intake, documents, deadlines and billing together
  • In-house and government legal teams handling sensitive case data

Not for

  • Firms with no matter-based case workflow
  • Buyers wanting published per-seat pricing
  • Teams that will not invest in partner-led implementation

Filevine positions itself as a legal operating system: case management plus the LOIS legal AI layer. Published customer stories span personal injury, family law, immigration and workers' compensation, plus a large state agency. The vendor reports 6,000+ clients and 100,000 users, from single-attorney firms to large multi-office practices. Pricing is quoted per organization, so budget approval requires a sales cycle, and onboarding leans on certified implementation partners.

Compliance attestations

SOC 2 ISO 27001 — not heldGDPR HIPAA FedRAMP — not heldISO 42001 — not heldIAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Filevine pairs legal case management with LOIS, an AI layer built on a legal graph of 40M+ matters. Matter tracking, documents, deadlines, billing and intake sit alongside AI agents that read across a caseload and act on matters, with output traceable to source. Pricing is custom-quoted, onboarding runs through certified implementation partners, and a free LOIS Explore tier covers AI research and drafting.

Frequently asked questions

How does Filevine pricing work?

Filevine does not publish list prices. Its pricing page says each organization is unique and that the team tailors a cost-effective, scalable plan per firm, and it directs buyers to a demo. A free LOIS Explore tier gives access to AI research and drafting before any subscription commitment.

What onboarding and ongoing support is included?

Filevine's pricing FAQ says an ecosystem of Certified Implementation Partners gets firms up and running and customizes Filevine to their workflows, while Filevine's Customer Success and Support teams provide ongoing support and guidance. No service-level response times or support hours are published on the pages reviewed.

What AI capabilities does Filevine ship?

The vendor describes LOIS as a legal operating system with firm-wide AI agents that run across every matter, reading a purpose-built legal graph and writing back tasks, deadlines and documents. Pricing-page features include natural-language, source-linked answers, agent-assisted drafting, in-document execution, deposition transcription and summarization, and AI-enhanced lead summarization and sentiment analysis.

Is Filevine secure and compliant enough for regulated legal work?

The security page reports completed SOC 2 Type I and Type II audits covering HIPAA safeguards, CJIS 5.9.3 compliance, CIP 18-aligned controls, data encryption in transit and at rest, 2FA, RBAC and a public bug bounty. ISO 27001, 27701, 27017 and 27018 certifications are described as in progress, and FedRAMP Moderate authorization is being pursued.

Which practice areas does Filevine target?

Customer case studies focus on personal injury, family law, immigration and workers' compensation, with plaintiff-side and defense firms as well as a state agency. It is a matter-centric legal platform rather than a general-purpose operations tool for non-legal industries.