JustFOIA
Public records requests, simplified — FOIA request management software that streamlines every step from intake to delivery.
By JustFOIA · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- City and county clerk offices that need one portal for intake, tracking and delivery of public records requests
- Police and sheriff records units handling high request volumes with audit-ready tracking
- School districts and special districts that have public-records obligations but no dedicated records system
- Small government teams that want unlimited users, requests and departments on a single quote-based plan
- Agencies trying to cut response times and deflect duplicate or repeat requests
Ideal size: 5–50 records, legal and clerk staff people · Local, state or special-district agency with a formal records-request process
Not for
- Private-sector companies with no public-records or FOIA obligations
- Buyers who need a self-serve free tier or published list pricing
- Organizations that only handle occasional low-volume requests by email or spreadsheet
- Teams looking for a general-purpose workflow or project-management tool rather than records-request software
Value metrics scorecard
Time-to-Value
About 2 weeks (15 days in a published case study)
~15 days to first production value
Total Cost of Ownership
On request
Quote-based annual contract; unlimited requests, users and departments. Purchase order, purchasing cooperative and CARES funding accepted.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users; no seat tiers published
Add-on costs
- Payment processing
- Automated and manual redaction
- System integrations
- Advanced automated workflow
- Unlimited JustFOIA training (video-based and live)
Company & support
Who is behind JustFOIA, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumPlan not stated
- Help centre / docsPlan not stated
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Technical support reaches out within the hour, typically less
Technical support runs Monday–Friday, 8am–5pm local continental US time. Clients get a dedicated client success team member, a support ticket portal, a training center with video and live training, an ideas portal and user groups.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where JustFOIA sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- JustFOIA
- Envisio
- Submittable
- 42Gears SureMDM
- ClearGov
- Firstbase
Add or change companies
Up to 10 companies including JustFOIA. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What JustFOIA ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
JustFOIA is a public-records and FOIA request management platform built for government agencies. It centralizes intake, workflow tasks and assignments, fee and time estimates, requester communication, redaction and reporting, replacing spreadsheets and shared inboxes. Pricing is quote-based with unlimited requests, users and departments plus a dedicated client success team member. Published case studies report 15-day time-to-value and large cuts in processing time. The product is hosted in Microsoft Azure Government Cloud.
Frequently asked questions
How long does it take to start getting value from JustFOIA?
The vendor's case study library includes a school district that saw value 15 days from kickoff, and agencies describe moving from paper, email or spreadsheet handling to a tracked portal quickly. JustFOIA is a cloud-hosted SaaS product with a training center, so rollout is mostly configuration and staff onboarding rather than a long technical implementation.
What does JustFOIA cost?
JustFOIA does not publish list prices. The pricing page asks buyers to request a price quote and describes one scalable solution that includes unlimited records requests, unlimited users and unlimited departments. The vendor accepts purchase orders, purchasing cooperatives and CARES funding, all common government procurement paths. Payment processing, redaction, system integrations and advanced automated workflow are listed as add-ons.
Is JustFOIA secure and compliant?
The vendor states the product is hosted in Microsoft Azure Government Cloud and that public-facing pages are audited for 508 compliance by a third party. The vendor pages reviewed here do not publish SOC 2, ISO 27001, FedRAMP, HIPAA or GDPR certifications, so buyers should request the current security documentation directly during procurement.
Which kinds of agencies use JustFOIA?
Published case studies cover cities, counties, sheriffs and police departments, school districts and special districts, including Charlotte, Suffolk VA, San Marcos CA, Irving TX, Bryan TX, Ocala FL, Kissimmee FL, Madison WI, Greeley Police, Weld County Sheriff and Bay County. Reported results include 60–87% reductions in processing time and a 23% cut in request volume through deflection.
What support is included?
Technical support is available Monday–Friday, 8am–5pm local continental US time by phone and through a support ticket portal, with a stated response within the hour, typically less. Every client also gets a dedicated client success team member, and a training center provides on-demand videos, live monthly training and certification courses.
Does JustFOIA use AI?
The vendor pages reviewed describe automated and manual redaction, workflow automation and reporting, but do not describe AI or machine-learning features, model providers or AI governance. Buyers evaluating AI claims should ask the vendor directly rather than assume AI capabilities.