Kaleris
Supply chain execution software for terminal, yard, transportation and ocean operations
By Kaleris · HQ Atlanta, US · 4.0/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Marine terminal operators (container, bulk, breakbulk, RoRo, inland depots) running mission-critical terminal operating systems
- Shippers, retailers and 3PLs with high-volume yards that need real-time location, automated gate check-in and shorter trailer turn times
- Ocean carriers, ship owners and technical managers needing stowage planning, fleet performance and regulatory compliance
- Rail and intermodal operators managing demurrage, dwell and maintenance & repair workflows
- Enterprises running multi-modal road and rail freight with private fleets that want one execution and visibility layer
Ideal size: Enterprise (500+ employees) people · Large logistics operator with established terminal, yard or fleet operations and internal IT support
Not for
- Small or single-site businesses with no yard, terminal, fleet or rail footprint
- Software-only companies that have no physical logistics operations to manage
- Teams looking for a low-cost, self-serve tool they can deploy without vendor services
- Buyers who need a general-purpose ERP or finance system rather than execution software
Value metrics scorecard
Time-to-Value
3 to 6 months with vendor-led implementation
~120 days to first production value
Total Cost of Ownership
$250,000/yr
Starts at $50,000 · Quote-based enterprise licensing per solution or module; no public price list, contact sales for a demo
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- Navis Services implementation, optimisation, training and 360 managed services are contracted separately
Company & support
Who is behind Kaleris, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Atlanta, US
How you get support
- PhonePlan not stated
- EmailPlan not stated
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumPlan not stated
- Help centre / docsNot listed
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Support runs through the Kaleris Community Portal plus per-product support emails (MRO, TMS, YMS, Navis TOS, Carrier & Vessel) and phone 1-877-511-7462. Regional office hours are M-F business hours; P1 critical cases page an on-call engineer, and MACS3 P1 cases are covered 24x7 via the portal.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Kaleris sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Kaleris
- Bringg
- Blue Yonder
- ToolsGroup
- ShipHawk
- Turvo
Add or change companies
Up to 10 companies including Kaleris. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Kaleris ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Kaleris is a supply chain execution software vendor for marine terminals, yards, shippers, rail and ocean carriers, serving 650+ customers in 95 countries. The portfolio spans terminal operating systems (Navis N4, Master Terminal, Octopi), yard management with real-time location, multi-modal transportation management, maintenance and repair, and carrier/vessel solutions. Deployments are enterprise-scale, vendor-led and quote-priced. AI and machine learning are mentioned only generically.
Frequently asked questions
What does Kaleris actually do?
Kaleris sells supply chain execution software. Its products cover terminal operating systems for container, general cargo and RoRo terminals (Navis N4, Master Terminal, Octopi), yard management with real-time location and automated gate check-in, multi-modal transportation management, maintenance and repair for railcars, chassis and containers, and carrier and vessel solutions for ocean shipping lines. The company says more than 650 companies across 95 countries use its software.
How long does a typical Kaleris implementation take?
Kaleris does not publish a standard go-live timeline. Its Navis Services team of more than 75 consultants handles implementation, systems integration, hands-on training and project leadership, and the vendor says it aims to reach customer go-lives as quickly as possible. Because these are mission-critical terminal, yard and transport systems, buyers should plan and budget for a multi-month, services-led implementation.
How is Kaleris priced?
Kaleris does not publish pricing. The website routes buyers to a demo request or contact form, so engagements are quoted per solution and site through the sales team, and implementation, optimisation and 360 managed services are contracted separately. Treat any figure as deal-specific and validate it directly with the vendor.
What compliance and security assurances does Kaleris offer?
Its compliance page describes ISO 27001 certification of its information security management system, ISAE-3402 assurance audits, AICPA SOC 1 and SOC 2 reporting, GDPR alignment, and an ISO 9001 certification for Navis Germany GmbH (Carrier and Vessel Solutions). A Trust Center lists sub-processors per product, and Kaleris runs a Product Security Incident Response Team reached through assigned customer security officers. No FedRAMP or HIPAA claim is published.
What support is included?
Support runs through the Kaleris Community Portal plus per-product email addresses for MRO, TMS, YMS, Navis TOS and Carrier and Vessel products, with a phone line at 1-877-511-7462. Office hours are business hours in each region (for example M-F 07:00-17:00 CST for MRO and 08:00-17:00 EST for TMS and YMS). P1 critical cases are escalated to on-call engineers, and MACS3 P1 cases are covered 24x7 via the community portal.
Does Kaleris use AI?
The homepage says Kaleris technology incorporates AI, machine learning, IoT and computer vision, and references a data analytics layer, but the pages reviewed do not document specific AI features, named model providers, AI audit logging, training-data practices or AI pricing. Confirm those points directly with the vendor before relying on them.