Less Annoying CRM
Simple, one-price CRM for small businesses: contacts, tasks and email logging for $15 per user, per month.
By Less Annoying CRM · HQ St. Louis, US · 4.5/5 verified-buyer score
Positioning guardrails
Best for
- Small businesses of roughly 1-20 users that have outgrown a spreadsheet
- Owners who want one flat $15/user/month price with no contracts or upgrade tiers
- Teams that value free human phone and email support from day one, including during trial
- Relationship-led selling: contacts, tasks, pipelines, calendar and email logging in one place
- Buyers who refuse onboarding or setup consultants and want to be running on day one
Ideal size: 1-20 people · Small owner-operated or early-stage business moving off spreadsheets
Not for
- Enterprises needing SSO, sandboxing or complex permission hierarchies
- Teams that need native marketing automation or advanced custom reporting
- Companies requiring industry certifications such as HIPAA, SOC 2 or FedRAMP
- Organisations wanting vendor-built AI or agentic workflow features
- Very large databases: guidance suggests staying below roughly 50,000 contacts
Value metrics scorecard
Time-to-Value
Same day (under 1 day)
~1 days to first production value
Total Cost of Ownership
$1,800/yr
Starts at $180 · $15 per user, per month plus applicable tax, billed monthly with no contract; a single plan includes every feature, free support and free upgrades.
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
One plan for all team sizes; no minimum seat count and no volume tiers published; cancel anytime.
Add-on costs
- No paid add-ons: all features, upgrades and support are included in the single price
- No onboarding, setup or implementation fees
- 30-day free trial with no credit card required
Company & support
Who is behind Less Annoying CRM, and how your team gets help once it is live.
Company
- Founded
- 2009 · 17 yrs in business
- Headquarters
- St. Louis, US
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Free phone and email support for every user, including non-paying trial users. Published hours are weekdays 9:00am-4:30pm Central Time.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Less Annoying CRM sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Less Annoying CRM
- Hunter
- Mixmax
- Anchor
- Typeform
- Sybill
Add or change companies
Up to 10 companies including Less Annoying CRM. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Less Annoying CRM ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Less Annoying CRM is a deliberately simple, single-tier CRM for small businesses: $15 per user per month, no contracts, no setup fees and free human phone and email support for every user including trial accounts. It covers contacts, tasks, pipelines, calendar and email logging, with native Google and Outlook sync plus 5,000+ apps via Zapier. Family-owned and self-funded since 2009, it suits teams that have outgrown spreadsheets and want to be productive on day one, not an enterprise platform needing deep configuration.
Frequently asked questions
What does Less Annoying CRM cost, and are there hidden fees?
One price for everyone: $15 per user, per month plus applicable tax, billed monthly with no contract. The single plan includes unlimited contacts and companies, 25GB of file storage per user, unlimited pipelines, task management, email logging, mobile access, user permissions and custom fields. The vendor states there are no onboarding or setup fees, no upgrade fees and no features locked behind higher tiers, and you can cancel anytime.
How long does it take to get running on Less Annoying CRM?
Effectively same day. The vendor says there are no setup consultants or onboarding fees, and customers on the site describe being up and running on the first day, with one reporting set-up in under five minutes and use of the online videos for special requirements. Free email and phone support is available from day one of the trial, so the practical time to first value is a single working day rather than a project.
How does Less Annoying CRM handle security, privacy and data ownership?
The security centre says the product is hosted on Amazon Web Services in the North Virginia datacenter with encrypted connections, an encrypted live database and encrypted backups, and provides articles on technical security, privacy policy, backups and reliability, GDPR, and a data breach notification plan. The vendor promises never to sell or share your data and lets you export everything to a spreadsheet at any time. No SOC 2, ISO 27001, HIPAA or FedRAMP certifications are published on the security pages.
What integrations does Less Annoying CRM offer?
The integrations directory lists Google Calendar, Google Contacts, Outlook Calendar, Mailchimp, QuickBooks Online sync, Zapier, LeadsBridge, Pabbly Connect, Google Forms, CSV Loader, LinkedIn sync via AddToCRM, mapping tools such as Badger Maps and GeoMaps, and a range of VOIP and texting tools including CallHippo, Call Pal, JustCall, Intulse, Invoco and MyRepChat. The vendor also states you can reach 5,000 more apps through its Zapier integration.
Does Less Annoying CRM include AI features?
Not natively, based on the source pages. The vendor describes no built-in AI assistant, predictive analytics or AI governance capability. The integrations directory does list third-party AI routes, including AppConnect, which connects the CRM to assistants such as Claude and ChatGPT for viewing, updating and managing data in plain English, and Xapp.ai, a website chat solution for lead capture. Buyers who need vendor-provided AI should treat this as an integration decision, not a core feature.
Is Less Annoying CRM a credible long-term vendor?
The company says it was started by two brothers in 2009, is family-owned and self-funded, has never raised money from investors, private equity or venture capital, and is profitable and financially secure. It reports more than 10,000 small business customers and publishes a company timeline through the early 2020s. The vendor's stated pricing promise is $15 per user per month with no investor pressure, which supports the argument that the product will not be repriced or repositioned around enterprise features.