Mixmax
Gmail-native sales engagement with AI Copilots that track, follow up and book meetings for you.
By Mixmax, Inc. · 4.5/5 verified-buyer score
Positioning guardrails
Best for
- Gmail and Google Workspace sales teams that want sequences, tracking and scheduling inside their existing inbox
- Founders, individual sellers and small teams that need to be sending within minutes, with no IT ticket or onboarding call
- Teams already on Salesforce or HubSpot that want automatic activity sync plus 40+ native integrations
- Agencies and consultancies running outbound across several client accounts
- Teams that want to drive outreach, meeting prep and tasks from Claude or ChatGPT via MCP
Ideal size: 1-200 seats people · SMB to mid-market GTM team on Google Workspace
Not for
- Teams that need high-volume bulk sending from a shared server rather than through each rep's own Gmail
- Organizations that require a standalone web application instead of an in-inbox experience
- Enterprises that need FedRAMP, ISO 42001 or other certifications the vendor does not claim
- Phone-first or SMS-first motions: dialer and SMS are paid add-ons, not core plans
Value metrics scorecard
Time-to-Value
Same day - about 10 minutes to first sequence
~1 days to first production value
Total Cost of Ownership
$10,680/yr
Starts at $348 · Per user, billed monthly or annually; free plan plus a 14-day Suite trial. Mixmax Suite lists at $89/user/month annual, so a 10-seat mid-market team is roughly $10.7k per year.
Implementation Friction
1/5
Engineering + admin effort required
Buyer Score
out of 5 · verified buyers
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
1 seat minimum on individual plans; Mixmax for Teams covers 5+ seats at custom pricing.
Add-on costs
- Custom branding & custom domains: $9/user/month annual ($12 monthly)
- Dialer (US + international) and SMS are paid add-ons onto any plan
- Extra sequence recipients: +1,500/mo $19, +5,000/mo $39, +15,000/mo $59 (annual billing)
Company & support
Who is behind Mixmax, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailPlan not stated
- Live chatPlan not stated
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsPlan not stated
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Pricing page lists chat support, priority email support, and a dedicated CSM for Mixmax for Teams with qualifying contracts. No support hours, SLA or response time is stated.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Mixmax sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Mixmax
- Sybill
- Typeform
- Hunter
- Anchor
- Teamwork.com
Add or change companies
Up to 10 companies including Mixmax. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
Ships an official MCP server. Connects to Claude Code, Claude Desktop, ChatGPT connectors and Cursor out of the box.
AI & MCP readiness
What Mixmax ships in AI, and what it asks of your ecosystem.
AI features shipped
Sources describe three Copilots (Inbox, Meeting, Engagement), an AI sequence builder with email personalization at scale, meeting recording/transcription with post-meeting summaries, and Agentic Workflows, Mixmax's own trigger-based automation engine. No source states which model provider is used, whether customers can supply their own key, or any AI-specific activity logging.
In your ecosystem
- AI connection
- Official MCP server
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Mixmax is a Gmail-native sales engagement platform that runs sequences, email tracking, one-click scheduling and AI Copilots for inbox, meetings and outreach. Vendor pages state setup takes about ten minutes with no IT ticket or onboarding call, and paid plans start at $29/user/month annual with a free tier. It syncs natively with Salesforce and HubSpot, offers 40+ integrations, and ships an MCP server so Claude or ChatGPT can drive sequences, tasks and meeting prep. SOC 2 Type II and HIPAA.
Frequently asked questions
How long does it take to get Mixmax into production?
The vendor's own pages say setup is about ten minutes: add the Chrome extension, connect Gmail, import contacts and launch a first sequence, with no IT ticket or onboarding call, and the first follow-up going out before lunch. The demo page says teams roll it out in days, not weeks.
What will Mixmax cost a mid-market sales team?
Pricing is per user. Annual billing lists Inbox Copilot at $29/user/month, Engagement Copilot at $49, and the full Suite (all three Copilots) at $89 ($105 monthly). A free plan and 14-day Suite trial exist with no credit card. Add-ons include custom branding at $9/user/month and extra sequence recipients from $19/month per 1,500.
Does Mixmax integrate with our CRM and existing stack?
Yes. Salesforce and HubSpot syncs are native, including activity logging, SFDC/HubSpot rules and a Salesforce Insights and Reporting package. The vendor advertises 40+ integrations covering Slack, Zoom, Google Calendar/Drive/Sheets, LinkedIn Sales Navigator, Gong, Dialpad, Pipedrive, Zoho and others, plus a public API, webhooks and Zapier. Outlook users are served by a Mixmax for Outlook extension.
What security and compliance certifications does Mixmax hold?
The security page claims SOC 2 Type II (audited annually), SOC 3, HIPAA business-associate compliance, GDPR, CPRA, and Google audited status, with TLS in transit and AES-256 at rest on AWS. It states ISO 27001/27017/27018 via its AWS and MongoDB infrastructure partners. No FedRAMP or ISO 42001 claim is made.
Can our team run Mixmax from ChatGPT or Claude?
Yes. Mixmax ships an MCP server: you paste one URL into Claude or ChatGPT and sign in, with no API key or code. The agent inherits your Mixmax permissions, returns drafts for review, and sends only when you tell it to. The vendor notes it is separate from Agentic Workflows, which automates inside Mixmax on triggers you configure.
Is there a minimum seat count or long contract?
Individual Copilots can be bought per seat with no stated minimum, billed monthly or annually, and monthly plans can be cancelled at any time. Mixmax for Teams, aimed at teams of 5 or more, adds enterprise features such as dialer, custom domains and advanced workflow rules on custom contracts.