MaintainX
AI-powered CMMS and enterprise asset management platform built for frontline teams
By MaintainX Inc. · 4.6/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Multi-site manufacturers and facility teams digitising work orders, PMs and inspections on mobile
- Maintenance and reliability leaders replacing paper, spreadsheets and legacy CMMS
- Operations teams combining preventive/condition-based maintenance with parts inventory and purchasing
- Enterprises needing multi-site reporting, SSO, custom permissions and an open REST API
Ideal size: 10–500 people · Scale-up or enterprise with a dedicated maintenance/reliability function and multi-site operations
Not for
- Companies wanting a full ERP, finance or production-planning suite
- Teams with no frontline, field or plant workforce to digitise
- Organisations requiring on-premise or self-hosted deployment
Value metrics scorecard
Time-to-Value
About 3 weeks per site
~21 days to first production value
Total Cost of Ownership
$7,800/yr
Starts at $0 · Per user per month: Basic free forever, Essential $20 and Premium $65 per user/month billed annually ($25/$75 monthly), Enterprise custom-priced
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Priced per app user with a unique login; requester accounts are free and unlimited
Add-on costs
- Enterprise-only capabilities such as Asset Health Insights, SSO, MaintainX Assist, IoT connectors and custom ERP integrations require custom-priced Enterprise
- Implementation and professional services may be quoted separately; sales tax may apply by billing location
Company & support
Who is behind MaintainX, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Pricing page lists 24/7 Support, Support Center, Training Academy and Live Training Webinars, but does not state which plan each applies to. A Dedicated Account Manager appears on the Premium plan. A 99.9% guaranteed uptime SLA is advertised; no support response-time SLA is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where MaintainX sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- MaintainX
- Budibase
- Rydoo
- ProcureDesk
- Cheqroom
- GoCanvas
Add or change companies
Up to 10 companies including MaintainX. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What MaintainX ships in AI, and what it asks of your ecosystem.
AI features shipped
Vendor pages describe MaintainX AI turning manuals, procedures and work history into instant recommendations, natural-language reporting that builds charts, AI-powered procedure generation, anomaly detection on inspection and work-order data, smart time estimates and MaintainX Assist. Several AI capabilities are limited by plan tier.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
MaintainX is an AI-assisted CMMS for maintenance and asset management used by 14,000+ companies. It digitises work orders, preventive and condition-based maintenance, inspections, parts inventory and purchasing on mobile and web. Pricing runs from a free Basic tier to Premium at $65 per user/month billed annually, with Enterprise for multi-site control, SSO and MaintainX Assist. Average implementation is about three weeks per site, and the vendor states SOC 2, ISO 27001 and GDPR compliance. MaintainX is now part of Autodesk.
Frequently asked questions
How much does MaintainX cost?
MaintainX has a free-forever Basic tier for small teams. Essential is $20 per user per month billed annually ($25 monthly) for preventive maintenance, and Premium is $65 per user per month billed annually ($75 monthly), adding parts inventory, purchase orders, open REST API access, time and cost tracking and unlimited analytics. Enterprise is custom-priced for multi-site control, SSO, asset health insights and MaintainX Assist. Requester accounts are free, and a user is anyone with a unique app login.
How long does implementation take?
The pricing page states that for an average customer it takes three weeks to implement one site. Premium and Enterprise customers get a dedicated implementation specialist and a structured three-week onboarding process. Case studies cite 200 sites implemented in nine weeks on the vendor site.
What security and compliance certifications does MaintainX hold?
MaintainX states it is SOC 2 compliant, ISO/IEC 27001:2022 certified for the platform and its Montreal office, and GDPR compliant. It also supports SAML single sign-on, multi-factor authentication and custom permissions and roles, with further detail in its Security Center and Trust Center. No ISO 42001, HIPAA, FedRAMP or CMMC claims appear on those pages.
Does MaintainX integrate with our ERP and other systems?
Yes. MaintainX offers an open REST API with documentation, no-code connections to 7,000+ apps through Zapier, and named integrations including SAP, Oracle NetSuite, Microsoft Dynamics 365, Infor, Microsoft Power BI, Samsara, MachineMetrics, Slack and Google Forms. MaintainX's own team or third-party systems integrators can build custom connectors.
Does MaintainX support multiple sites?
Yes. The Enterprise plan manages multiple plants or facilities in one platform with multi-site management tools, global procedures and global parts, custom reporting dashboards and cross-site KPI reporting on a single screen.
What AI capabilities does MaintainX offer?
MaintainX AI turns manuals, procedures and work history into recommendations, answers natural-language reporting requests by building charts, generates procedures, detects anomalies in inspection and work-order data and produces smart time estimates. MaintainX Assist and some AI capabilities are limited or reserved for higher plan tiers. Separate pricing for AI is not published.