Omnitracs
End-to-end fleet intelligence platform combining telematics, video safety, compliance and routing
By Omnitracs · 3.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Trucking and private fleets running 50+ vehicles that want telematics, HOS/ELD compliance and routing from one vendor
- Safety and compliance leaders building video-based driver coaching programs to reduce collisions and exonerate drivers
- Distribution and last-mile operators that want route planning, dispatch and delivery visibility connected to the cab
- Fleets with mixed long-haul and last-mile operations that value a vendor with decades of transportation domain data
Ideal size: Fleets of 50+ vehicles people · Established carrier, private fleet or distribution operation with dispatch and safety functions
Not for
- Owner-operators or very small fleets that want a self-serve app, instant checkout and no hardware install
- Companies outside transportation, distribution or field logistics looking for a general-purpose operations tool
- Buyers who require published list pricing or a free trial before talking to sales
- Teams that need documented public APIs, MCP servers or a self-serve developer sandbox today
Value metrics scorecard
Time-to-Value
~2 months including hardware install
~60 days to first production value
Total Cost of Ownership
On request
Quote-based per-vehicle subscription plus hardware; pricing not published
Implementation Friction
4/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Not listed
Add-on costs
- None
Company & support
Who is behind Omnitracs, and how your team gets help once it is live.
Company
- Founded
- 1998 · 28 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Not stated
Support is split by product line under Solera Fleet Technical Support; vendor states service is available for all products and platforms 24/7/365, with product-specific email addresses and a knowledge base at kb.omnitracs.com. Orders and billing lines run business hours only.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Omnitracs sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Omnitracs
- Magaya
- Platform Science
- CargoWise
- McLeod Software
- Parade
Add or change companies
Up to 10 companies including Omnitracs. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Omnitracs ships in AI, and what it asks of your ecosystem.
AI features shipped
No AI features recorded for this product.
Vendor copy describes AI/ML-driven video safety that surfaces only the moments reviewers need and AI/ML-derived business insights, but names no model providers and publishes no AI governance detail.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Not recorded
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Omnitracs, founded in 1998 as a Qualcomm division and now marketed within Solera Fleet Solutions, sells an end-to-end fleet intelligence platform spanning telematics, video safety, HOS/ELD compliance and route planning for trucking, distribution and last-mile fleets. The vendor reports 13,000+ customers and 1.25M assets tracked daily across 50+ countries. Pricing is quote-based and hardware-led, so rollouts are implementation-heavy, and no public API, MCP server or security certification page is published on the pages reviewed.
Frequently asked questions
What does Omnitracs do?
Omnitracs provides fleet management software and connected devices for transportation and logistics: telematics, video-based safety and driver coaching, HOS/ELD/IFTA compliance, route planning and dispatch. The vendor reports more than 13,000 customers, 1.25 million assets tracked daily and operations in 50+ countries, and its site now routes buyers to Solera Fleet Solutions.
How much does Omnitracs cost?
Omnitracs does not publish list pricing on its website. Pricing is quote-based and typically combines per-vehicle subscriptions with hardware, plus implementation and support. Budget for a sales-led evaluation and model hardware, installation and subscription lines separately before comparing vendors.
Which industries does Omnitracs target?
Transportation and logistics, especially truckload, LTL, private fleets, distribution and last-mile delivery. Its routing and delivery tools are used to keep stores and pharmacies stocked, and its compliance tooling is built around North American HOS, ELD, IFTA, FMCSA and DOT rules rather than general business workflows.
What support is available?
Support is split by product line under Solera Fleet Technical Support. The vendor states service is available for all products and platforms 24/7/365, with technical support phone lines, product-specific support email addresses, a knowledge base at kb.omnitracs.com and a public status dashboard. Orders and billing lines run limited business hours.
Does Omnitracs publish security certifications or an API?
Not on the pages reviewed. The compliance page covers customer-facing regulatory compliance such as HOS, IFTA, ELD and DOT, not vendor security certifications like SOC 2 or ISO 27001. No public developer API, MCP server or integration catalogue is documented on the pages reviewed, so buyers should request this evidence directly.
Does Omnitracs use AI?
Omnitracs markets its platform as powered by artificial intelligence and machine learning, including video safety that surfaces only the moments a reviewer needs to see and AI/ML that produces business insights. The pages reviewed do not name model providers, state whether customer data is used to train models, or describe AI audit logging or governance controls.