PDQ
Autonomous endpoint management for patching, software deployment and inventory
By PDQ.com · 4.7/5 Value-Position score (estimate)
Positioning guardrails
Best for
- IT teams managing fleets of Windows and macOS endpoints across distributed or remote sites
- Sysadmins who want patching, software deployment and inventory in one console
- Education, finance, manufacturing and government organisations with lean IT teams
- MSPs managing many client environments with flexible billing
Ideal size: 1–50 IT admins people · Growing IT team standardising endpoint and patch management
Not for
- Linux-only or mobile/tablet-only estates
- Teams that want a fully managed service with no admin involvement
- Organisations below the 100-device minimum looking for a free tier (14-day trial only)
Value metrics scorecard
Time-to-Value
Under 2 weeks to first deployment
~14 days to first production value
Total Cost of Ownership
$4,500/yr
Starts at $1,200 · Per device/year for cloud PDQ Connect (100-device minimum); per admin/year for on-prem Deploy & Inventory. Billed annually, renews automatically.
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
100-device minimum on PDQ Connect; volume and multi-year discounts from 250 devices; 15+ admin licences for Deploy & Inventory discounts
Add-on costs
- None
Company & support
Who is behind PDQ, and how your team gets help once it is live.
Company
- Founded
- 2001 · 25 yrs in business
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailAll plans
- Live chatNot listed
- Support portal / ticketsPlan not stated
- Community forumAll plans
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- Not recorded
- Response time
- Not stated
Email support is listed on all three PDQ Connect plans and priority support response on Premium; support tickets are raised via the contact page. Community resources include PDQ Community, PDQ Discord and live webcasts.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where PDQ sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- PDQ
- MeisterTask
- Bluebeam
- Asset Infinity
- YAROOMS
- Fyle
Add or change companies
Up to 10 companies including PDQ. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What PDQ ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
PDQ is an endpoint management platform for Windows and macOS fleets, combining cloud-native PDQ Connect with on-prem Deploy & Inventory and SmartDeploy imaging. It covers patching, software deployment, remote desktop, vulnerability management, asset inventory and automation from one console. Pricing starts at $12 per device/year (100-device minimum) or $1,950 per admin/year on-prem, with a 14-day free trial. PDQ cites 4.8/5 on Capterra and 4.7/5 on G2, and is SOC 2 compliant.
Frequently asked questions
What does PDQ cost for a mid-sized IT team?
PDQ Connect is priced per device per year: Basic $12, Plus $18 and Premium $28, all with a 100-device minimum and volume discounts from 250 devices. A 250-device estate on Plus is therefore roughly $4,500 per year. The on-prem Deploy & Inventory product is licensed per admin at $1,950 per admin per year with unlimited endpoints. Discounts are offered for schools, nonprofits, small businesses and existing Deploy & Inventory customers.
Is there a minimum purchase or commitment?
Yes. PDQ Connect starts at 100 devices per year, and additional devices are added monthly and prorated. PDQ Deploy & Inventory volume pricing begins at 15 admin licences. Subscriptions to PDQ Connect are annual and renew automatically; you can cancel by emailing PDQ, with the plan active until the end of the billing cycle.
How long does it take to get value from PDQ?
PDQ promotes fast, low-friction setup and offers a 14-day free trial giving full access to core device management for up to 250 devices with no credit card. Customer case studies report tasks that previously took weeks completing in hours once PDQ is in place. Advanced automation and integrations are restricted during the trial and must be enabled by PDQ.
Does PDQ work for managed service providers?
Yes. PDQ markets MSP-ready tools and pricing, with flexible billing options for managing multiple client environments. MSPs should contact PDQ directly for a plan recommendation, as the published self-serve pricing does not cover multi-tenant billing.
Is PDQ secure and compliant enough for regulated buyers?
PDQ's security page states the company is SOC 2 compliant and undergoes routine audits, and it also claims CCPA compliance and enforces role-based access control, weekly vulnerability scanning and mandatory staff security training. Connect Premium includes 12 months of audit log retention. The page does not claim ISO 27001, HIPAA or FedRAMP, so those must be validated separately.