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Revenue VelocityFounded 2015 · 11 yrs

Responsive

AI RFP and security-questionnaire software that drafts trusted answers fast from your best content.

By Responsive · HQ Frisco, US · 4.6/5 Value-Position score (estimate)

Positioning guardrails

Best for

  • Sales, bid and proposal teams handling high volumes of RFPs and RFXs
  • InfoSec, legal and compliance teams answering security questionnaires and DDQs
  • Enterprises wanting AI drafting, collaborative workflow and reporting in one platform

Ideal size: 20–500+ people · Mid-market to enterprise with a dedicated proposal or response team

Not for

  • Teams with no existing content library or SMEs to seed answers
  • Individual users wanting a low-cost self-serve tool (pricing starts near $10,000/yr)
  • Organizations unwilling to adopt a new, governed response process

Value metrics scorecard

Time-to-Value

~2–4 weeks with onboarding

~30 days to first production value

Total Cost of Ownership

$25,000/yr

Starts at $10,000 · Annual platform fee plus user licenses; add-ons and services billed separately. Emerging Edition starts from $10,000/yr, Growth and Enterprise are quote-based.

Implementation Friction

3/5

Engineering + admin effort required

Value-Position score

4.6

out of 5 · model estimate

Full cost breakdown

Mandatory implementation fee

None

Seat tiers

No published seat minimum; user licenses and platform tier scale together

Add-on costs

  • LookUp
  • Trust Center
  • Professional Services (APMP-certified onboarding, training, consulting)
  • Premium connectors and flexible hosting (Enterprise Edition)

Company & support

Who is behind Responsive, and how your team gets help once it is live.

Company

Founded
2015 · 11 yrs in business
Headquarters
Frisco, US

How you get support

  • PhoneNot listed
  • EmailNot listed
  • Live chatNot listed
  • Support portal / ticketsNot listed
  • Community forumNot listed
  • Help centre / docsAll plans
  • Dedicated account managerNot listed
  • In person / on-siteNot listed
Hours
Not recorded
Response time
Not stated

Support issues and product questions are routed to the Responsive Help Center; Growth and Enterprise editions add premium deployment and support.

“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.

Market position

Where Responsive sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.

Quadrant view

Typical annual cost × Time-to-value

$4k/yr$5k/yr$13k/yr$34k/yr3d15d26d37d48dAnnual TCO ← betterDays to value better →Quick & CheapQuick & PriceySlow & CheapSlow & PriceyResponsiveCARET LegalQuoteWerksKeapLawmaticsSalesflare

The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.

Responsive is outlined. Click any dot to open its dossier.

Companies on the chart 6 / 10

  • Responsive
  • CARET Legal
  • QuoteWerks
  • Keap
  • Lawmatics
  • Salesflare
Add or change companies

Up to 10 companies including Responsive. Listed closest first.

Stack fit signal

Compatibility with standard B2B ecosystems.

MCPNot supported

No supported MCP path today, so it cannot be driven from an AI client.

SalesforceNot supported
AWSNot supported
SnowflakeNot supported
HubSpotNot supported
Google WorkspaceIntegration
Microsoft 365Native
SAPNot supported
SlackNot supported

AI & MCP readiness

What Responsive ships in AI, and what it asks of your ecosystem.

AI features shipped

Copilot / assistantAgentic workflowsDocument processing

Responsive AI drafts answers from the customer's approved content, AI agents run across the pursuit lifecycle, and an AI & automation studio plus TRACE Score support coverage checking. No public statement on customer-supplied model keys.

In your ecosystem

AI connection
Not supported
Model key
Not recorded
AI usage audit
Not recorded

Compliance attestations

SOC 2 ISO 27001 GDPR HIPAA — not heldFedRAMP — not heldISO 42001 IAPP AIGP* — not held

* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.

Bottom line

Responsive (formerly RFPIO) is an AI response-management platform for sales, bid and proposal, and InfoSec teams. It drafts answers from an approved content library, runs collaborative RFP and security-questionnaire workflows, and reports on pipeline impact. Founded in 2015, it serves nearly 2,000 companies, including more than 20% of the Fortune 500. Pricing is quote-based, with the Emerging Edition starting from $10,000 a year.

Frequently asked questions

How much does Responsive cost?

Responsive does not publish full price lists. The Emerging Edition starts from $10,000 per year and is aimed at teams building a structured response process; Growth and Enterprise editions are quote-based. Pricing combines an annual platform fee, user licenses, and optional add-ons and services such as LookUp, Trust Center and professional services. Projects and responses are unlimited, so adding RFPs does not trigger incremental per-project fees.

How long does implementation take?

Responsive does not publish a fixed implementation timeline. The vendor offers APMP-certified professional services covering onboarding, training and premium consulting, and Growth and Enterprise editions include premium deployment and support. Buyers should expect a content-migration and enablement phase alongside the technical rollout, and should confirm timing and scope with sales.

Does Responsive use AI, and can we bring our own model?

Yes, AI is part of every edition: the Emerging Edition includes an AI and automation studio, and Responsive AI drafts answers from your approved content, with AI agents across the pursuit lifecycle. Enterprise adds flexible custom AI. Responsive has not published whether customers may supply their own model provider keys, so treat bring-your-own-model as unconfirmed.

What systems does Responsive integrate with?

Responsive lists 32 integrations, including CRM connectors, cloud storage, communication and productivity tools, SSO, sales-enablement tools such as Highspot and Seismic, Microsoft Word, Excel, PowerPoint, Outlook, Google Sheets, Confluence, Whistic, and an LLM connector for Responsive on ChatGPT. The vendor also provides an open API with 75+ APIs for connecting systems not covered natively.

Is Responsive secure and compliant?

Responsive states on its security page that it is AICPA SOC 2 compliant, ISO 27001 certified, ISO 27701 certified, ISO 42001 certified, GDPR compliant, CCPA compliant and STAR Level 1 compliant, and it operates a Trust Center. The page does not claim HIPAA or FedRAMP, so buyers in those regimes should request further evidence.

Who is Responsive not a good fit for?

It is heavy for very small teams that answer only a few questionnaires a year, since the entry edition starts around $10,000 annually. It also depends on having curated, approved content and subject-matter experts to feed the library, so organisations unwilling to centralise content or change their response process will see limited value.

Responsive Review: TTV, TCO & Best Fit (~2–4 weeks with onboarding to value) | Value-Position