Rezgo
Online booking software that helps tour and activity operators sell more bookings and run their operations from one place.
By Rezgo · 4.3/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Tour, activity and experience operators that want direct online bookings alongside OTA distribution from one system.
- Adventure, attraction and passenger transportation businesses needing waivers, manifests, check-in, kiosk and POS ticketing.
- Small and mid-sized operators that prefer pay-per-booking fees over monthly subscriptions and per-seat licences.
- Businesses with many seasonal staff or several sales locations, since users and locations are not capped.
- Operators with custom websites or WordPress that need widgets, a plugin or full API-level integration.
Ideal size: 1–50 people · Independent or small-chain tour, activity and attraction operators, seasonal or year-round
Not for
- Non-tourism businesses needing general-purpose CRM, ERP or field-service software.
- Buyers with formal procurement requirements for published SOC 2, ISO 27001 or HIPAA attestations.
- Operators who want a flat monthly fee that stays fixed regardless of booking volume.
- Companies that need fully managed, white-glove implementation with onsite services included.
- Venues requiring complex assigned seating or arena-scale ticket inventory.
Value metrics scorecard
Time-to-Value
Under 2 weeks
~7 days to first production value
Total Cost of Ownership
$15,000/yr
Starts at $0 · Pay per booking: 4.9% online, 0.9% POS; no subscription, no per-user or per-location fees
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
Unlimited users, accounts and locations on all plans; no seat minimums
Add-on costs
- Third-party payment gateway fees
- OTA commissions and third-party integration fees
- SMS / text messaging services
- Optional paid onboarding packages on the Pro plan
Company & support
Who is behind Rezgo, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneAll plans
- EmailAll plans
- Live chatAll plans
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerEnterprise only
- In person / on-siteNot listed
- Hours
- Business hours
- Response time
- Not stated
Phone, email and in-account live chat on every plan during NA (9am–5pm GMT+7) and EU (9am–6pm GMT) business hours, Mon–Fri. Custom plan adds priority support, private onboarding and an assigned account manager.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Rezgo sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Rezgo
- Bókun
- Beyond
- PriceLabs
- Rentals United
- Smoobu
Add or change companies
Up to 10 companies including Rezgo. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Rezgo ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Rezgo is a pay-per-booking reservation platform for tour, activity, attraction and passenger transportation operators. It covers direct online bookings, point of sale, kiosk ticketing, waivers, gift cards, resource and availability management, plus OTA distribution and WordPress/API integrations. Pricing is 4.9% per online booking and 0.9% at POS, with no subscription and no user or location limits, so cost scales with volume. Setup is largely self-serve with optional paid onboarding; the Custom plan adds an account manager.
Frequently asked questions
How does Rezgo's pricing compare with per-seat subscription booking software?
Rezgo charges per booking: 4.9% for online bookings and 0.9% for POS bookings, with no subscription and no per-user or per-location limits. You can pass the fee to customers or absorb it yourself. A minimum fee may apply at low volume, and third-party costs such as payment gateway fees, OTA commissions and text messaging are billed by those providers. Custom rates are available for high-volume operators.
How quickly can a tour operator go live on Rezgo?
Rezgo is free to try, and you can set up an account and take test bookings before going live, so evaluation is quick. Website integration is designed to be simple: book-now buttons and widgets can be embedded in a few clicks, and a WordPress plugin is available. Pro accounts use self-guided setup with videos and webinars, while the Custom plan adds private onboarding and staff training sessions.
Which OTAs, payment gateways and website platforms does Rezgo integrate with?
Rezgo integrates with major OTAs and a broad set of payment gateways, including Stripe, Square, Authorize.net, PayPal and AIB, plus regional options. It offers a WordPress plugin, embeddable booking and review widgets, mobile check-in apps, and a full API so developers can build custom integrations with any website.
What support does Rezgo provide, and during which hours?
Knowledge base, phone, email and in-account live chat are available on every plan. Support hours are 9am–5pm (GMT+7) for North America and 9am–6pm (GMT) for Europe, Monday to Friday, excluding holidays. The Custom plan adds priority support, private onboarding sessions, staff training and an assigned account manager.
Does Rezgo publish security or AI compliance certifications?
The vendor pages reviewed do not state SOC 2, ISO 27001, HIPAA, FedRAMP or ISO 42001 certifications; Rezgo markets industry-leading security and reliability without publishing attestations. No AI features or model providers are described either. Buyers with formal security or AI governance requirements should request documentation directly from Rezgo before contracting.
Is Rezgo a good fit for businesses outside tours and activities?
Rezgo is purpose-built for tour, activity, attraction and passenger transportation businesses. Companies outside tourism and experiences, such as general retail, hotels needing room inventory, or freight logistics, will find that booking, waiver, manifest and OTA features do not map to their workflow. Buyers who need a fixed flat monthly rate should also compare carefully, since Rezgo prices per booking.