Ticket Tailor
Simple and affordable online ticketing for event creators of any size
By Ticket Tailor · HQ London, UK · 4.8/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Independent event creators and small box offices selling paid or free tickets
- Charities, PTAs and not-for-profits that qualify for 50% off platform fees
- Attractions, museums and seasonal shows needing timed-entry slots and a free check-in app
- Class, workshop and recurring-event organizers (e.g. dance classes)
- Developers and marketers who want a public API plus a library of plug-and-play app integrations
Ideal size: 1–50 people · Independent creator or small box office, from first event to a scaling annual program
Not for
- Teams that want a single annual SaaS subscription instead of pay-per-ticket fees
- Organizers who expect a consumer ticket marketplace to generate demand for them
- Businesses needing vertical depth such as hotel PMS, student records or restaurant POS links
- Very high-volume free events (more than 5,000 free tickets a year) without a custom support quote
Value metrics scorecard
Time-to-Value
Same day (minutes to launch)
~1 days to first production value
Total Cost of Ownership
$2,000/yr
Starts at $0 · Pay per ticket sold: £0.60 pay-as-you-go, or from £0.22 per ticket with prepaid credits; free for up to 5,000 free tickets per year; no subscription, contract or setup fee
Implementation Friction
1/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No plan or seat tiers; usage-based. Prepaid credits start at 100 and never expire; charities get 50% off.
Add-on costs
- Seat reservations: one extra credit per seat reserved (a paid ticket with a seat uses two credits)
- Payment processing via Stripe, PayPal or Square (illustrative US rate 2.9% + $0.30 per transaction)
- VAT on Ticket Tailor fees where applicable
Company & support
Who is behind Ticket Tailor, and how your team gets help once it is live.
Company
- Founded
- 2010 · 16 yrs in business
- Headquarters
- London, UK
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsAll plans
- Community forumNot listed
- Help centre / docsAll plans
- Dedicated account managerNot listed
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- 5 minutes or less, per the vendor's support claim
Vendor advertises round-the-clock support for first-timers, event pros, free events, developers and charities, plus a self-serve help centre. Homepage states the team replies in 5 minutes or less.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Ticket Tailor sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Ticket Tailor
- Wheelhouse
- FirstPromoter
- StreamYard
- GloriaFood
- Beyond
Add or change companies
Up to 10 companies including Ticket Tailor. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Ticket Tailor ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Ticket Tailor is an independent, B Corp-certified event ticketing platform used by more than 73,000 event creators across 120 countries. It is free for free events (up to 5,000 tickets a year), and paid tickets carry a flat per-ticket fee: £0.60 pay-as-you-go or from £0.22 with prepaid credits. There are no contracts, setup fees or monthly subscriptions, and charities get 50% off. Features include self-hosted box offices, seating charts, memberships, a free check-in app, reporting, an API and 24/7 support.
Frequently asked questions
How much will Ticket Tailor cost us per year?
There is no subscription. Free events are free up to 5,000 free tickets a year. Paid tickets carry a flat platform fee of £0.60 per ticket pay-as-you-go, or from £0.22 per ticket if you buy credits upfront (minimum 100 credits, no expiry). Registered charities get 50% off, and low-priced tickets get a 50% fee reduction. You also pay payment processing to Stripe, PayPal or Square, and VAT applies to platform fees.
Can we pass the ticketing fees on to our ticket buyers?
Yes. You can set your own booking and transaction fees on top of the ticket price, so buyers cover the platform and processing costs and you keep the full face value of the ticket. The vendor describes this as total control over what customers pay and what you earn.
How quickly can we be selling tickets?
Effectively immediately. The box office is self-hosted, so you do not need a website; you create a box office, customise it and start selling in minutes. Setup is free and the first five paid ticket sales carry no platform fee, which keeps pilot cost at zero.
What support is included?
The vendor advertises 24/7 support for every audience segment, including first-timers, free events, developers and charities, and claims replies in 5 minutes or less. There is also a substantial self-serve help centre covering getting started, payments and billing, ticket rules, marketing integrations, check-in and reporting.
Who owns our ticket-buyer data?
You do. The homepage states your ticket buyers are your customers, that Ticket Tailor will not email them promotions for other events, and that legally Ticket Tailor is the data processor while you are the data controller. Review the privacy policy and sub-processor list as part of your own data-protection assessment.
How does it fit with our existing systems?
Ticket Tailor offers a public API (launched in 2022) and an apps and integrations directory for plug-and-play connections, with payment handled through Stripe, PayPal or Square rather than by Ticket Tailor itself. Check the integrations directory against your CRM, marketing and finance stack before committing, since no named enterprise platform integrations are listed on the pages reviewed.