Unily
AI-native employee experience platform for enterprise intranets, employee apps and internal communications
By Unily · HQ London, UK · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- Large enterprises with 1,000–100,000+ employees that need one digital workplace layer across desk-based and frontline teams
- Internal communications teams that want AI-enabled targeting, publishing and measurable comms impact
- HR and People teams connecting deskless, distributed or multilingual workforces from day one
- IT and digital workplace leaders consolidating intranet, comms and knowledge tools into one governed platform
- Highly regulated organizations in healthcare, aviation, energy and financial services
Ideal size: 1,000–100,000+ employees people · Enterprise with a dedicated internal comms or digital workplace team
Not for
- Small businesses and teams under roughly 1,000 employees that need a low-cost, self-serve intranet
- Buyers who require published transparent pricing or a free trial before purchase
- Companies wanting a light out-of-the-box intranet with no governance, integration or change-management effort
- Teams that want an unmanaged rollout with no internal communications or digital workplace owner
Value metrics scorecard
Time-to-Value
A few weeks; 8 weeks at British Airways
~30 days to first production value
Total Cost of Ownership
On request
Quote-based only, no published list price. Base Package (platform, production and staging sites, employee app) plus optional capability, deployment and services add-ons.
Implementation Friction
3/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
No published seat tiers; scope and price are set by workforce size, integrations and deployment needs. Typically 1,000–100,000+ employees. No free trial or self-serve purchase.
Add-on costs
- Unily Glass — conversational AI interface, sold as an Add-On on top of the Base Package
- Campaigns — multi-channel communication campaigns (optional add-on, price on quote)
- Journeys — automated employee lifecycle journeys (optional add-on, price on quote)
- Chat — real-time collaboration with file sharing (optional add-on, price on quote)
- Platform Extensibility — API-first framework, REST APIs and SDKs (optional add-on, price on quote)
- Dedicated hardware or additional staging environments for data residency and performance
- Premium Support — enhanced service levels and faster response times
- Professional Services retainer — ongoing Unily experts, monthly or annual
Company & support
Who is behind Unily, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- London, UK
How you get support
We haven’t recorded support channels for Unily yet. Nothing here means unverified — not absent.
Market position
Where Unily sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line. A dashed ring marks an outlier pinned to the edge; hover for its value.
Companies on the chart 6 / 10
- Unily
- Alight
- Guru
- Filevine
- Docebo
- Xurrent
Add or change companies
Up to 10 companies including Unily. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Unily ships in AI, and what it asks of your ecosystem.
AI features shipped
Unily Glass is the conversational AI interface where employees search, synthesize and execute work across connected systems. Indi is an EX agent that designs, structures and publishes on-brand intranet experiences inside governed workflows. Pricing page lists Glass as an Add-On while Indi sits in the Base Package. No source names the underlying models or data-training terms.
Your data & models
- Trains on your data
- Not recorded — ask the vendor
- Runs on
- Not recorded
- AI pricing
- Paid add-on
In your ecosystem
- AI connection
- Not supported
- Model key
- Not recorded
- AI usage audit
- Not recorded
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Unily is an AI-native employee experience platform for large enterprises, typically 1,000–100,000+ employees. It unifies an employee intranet, employee app, internal communications and knowledge base in one governed digital workplace, hosted on Microsoft Azure, with built-in Microsoft 365 and Google Workspace integrations. AI is core: Unily Glass gives conversational access to information and actions, while Indi, an EX agent, generates and governs intranet experiences. Pricing is quote-only — a Base Package plus optional add-ons such as Glass.
Frequently asked questions
How much does Unily cost?
Unily publishes no list pricing. Every plan is quoted based on organization size, capabilities and deployment, starting from a Base Package that covers the core employee experience platform, hosting, employee app and compliance standards. Optional add-ons include Campaigns, Journeys, Chat, Unily Glass, additional staging environments, dedicated hardware, Premium Support and a Professional Services retainer. There is no free trial or self-serve purchase, so buyers must request a quote.
How long does it take to launch Unily?
Unily says most organizations can launch in a few weeks using its deployment frameworks and phased rollout, and cites British Airways going live to 44,000 employees in eight weeks. Complexity, integrations and governance requirements drive the timeline. Indi, the EX agent, is positioned to shorten build time further by generating on-brand pages and experiences in minutes rather than months.
What AI capabilities does Unily include?
Two named capabilities. Unily Glass is a conversational AI interface where employees search, synthesize and execute work across Unily and connected systems such as HR, ITSM and CRM; it is sold as an add-on. Indi is an AI employee-experience agent that helps teams design, structure and publish on-brand intranet experiences inside governed workflows; it is part of the Base Package. The sources do not state which model providers power these features or whether customer data is used for training.
Is Unily secure and compliant?
Unily's own pricing page lists ISO 27001, SOC 1 & 2, GDPR and HIPAA as standards included in every plan, plus WCAG 2.1 AA accessibility, SSO, conditional access, DLP and data residency controls. These claims appear on the vendor's marketing and standards pages rather than a dedicated trust or security page. Buyers in regulated sectors should request current certificates, audit reports and DPAs directly from Unily before signing.
What does Unily integrate with?
Microsoft 365 is the deepest integration: SharePoint, Teams, Outlook and OneDrive with bi-directional data, plus a Copilot connector. Google Workspace (Docs, Drive, Sites) is also supported in the Base Package. Unily says it connects 50+ enterprise systems, naming Workday, ServiceNow and Salesforce, with 80+ executable actions so employees can complete tasks without leaving the platform. Custom integrations are supported through REST APIs and SDKs.
Who is Unily built for?
Large, distributed and often highly regulated enterprises, typically 1,000 to 100,000+ employees, with internal communications, HR or digital workplace teams owning the platform and IT managing governance. Small businesses wanting cheap self-serve intranet software, or teams with no owner for content governance, are a poor fit: Unily is quote-priced and expects implementation and change-management effort.