Zelt
All-in-one HR, payroll and IT platform for UK teams
By Zelt · 4.5/5 Value-Position score (estimate)
Positioning guardrails
Best for
- UK-based SMBs and scale-ups (roughly 20–200 people) that want HR, payroll, benefits, time off and performance in one system
- HR, Finance and Ops leaders replacing spreadsheets and a patchwork of disconnected HR tools
- Companies that also want device provisioning and business-app access management handled in the same platform
- Teams that value fast, hands-on support from a named customer success manager
Ideal size: 20–200 employees people · UK scale-up or SMB with a lean or part-time HR/ops function
Not for
- Large multinationals needing complex multi-country payroll and deep local statutory coverage
- Enterprises that require FedRAMP, SOC 2 or HIPAA attestations from their people platform
- US-only companies that need US payroll and benefits administration
- Organisations wanting heavy bespoke customisation and a large third-party implementation ecosystem
Value metrics scorecard
Time-to-Value
2–4 weeks
~30 days to first production value
Total Cost of Ownership
$6,000/yr
Starts at $1,500 · Per-seat subscription with a 20-seat minimum; start on Core and price additional modules (Money, Tech, Growth, Attendance, Talent) separately
Implementation Friction
2/5
Engineering + admin effort required
Value-Position score
out of 5 · model estimate
Full cost breakdown
Mandatory implementation fee
None
Seat tiers
20-seat minimum on both Core and Pro plans
Add-on costs
- Payroll, Expenses, Contractors, Benefits and Payments are separate Money modules
- Tech (devices and app access), Attendance, Talent and Growth are separate modules
- API access and data residency control are listed on the Pro plan
Company & support
Who is behind Zelt, and how your team gets help once it is live.
Company
- Founded
- Not recorded
- Headquarters
- Not recorded
How you get support
- PhoneNot listed
- EmailNot listed
- Live chatNot listed
- Support portal / ticketsNot listed
- Community forumNot listed
- Help centre / docsNot listed
- Dedicated account managerPlan not stated
- In person / on-siteNot listed
- Hours
- 24/7
- Response time
- Vendor states a customer success manager will respond to questions within minutes
Homepage markets 24/7 support and a customer success manager who replies in minutes; the plan covering this is not stated. No support phone line, support email or ticket portal is published.
“Not listed” means the vendor’s public pages don’t mention that channel, not that it is unavailable. Ask about it during evaluation.
Market position
Where Zelt sits against its closest alternatives. Pick any two of cost, speed, friction and buyer score, and up to 9 companies to compare.
Quadrant view
Typical annual cost × Time-to-value
The lines cross at the median of the solutions shown, so about half sit on each side of each line.
Companies on the chart 6 / 10
- Zelt
- Trovata
- SmartVault
- Ocrolus
- Assembled
- Qobra
Add or change companies
Up to 10 companies including Zelt. Listed closest first.
Stack fit signal
Compatibility with standard B2B ecosystems.
No supported MCP path today, so it cannot be driven from an AI client.
AI & MCP readiness
What Zelt ships in AI, and what it asks of your ecosystem.
Compliance attestations
* IAPP AIGP certifies individuals, not products. It means named staff hold the credential — not that the platform does.
Bottom line
Zelt is a UK-built all-in-one HR platform that combines employee records, onboarding and offboarding, time off, payroll, benefits and payments with device provisioning and app access management. It targets small and mid-sized UK companies that want one system instead of several, with a 20-seat minimum and Core-plus-modules pricing advertised from about £5 per seat per month. Zelt is ISO 27001 and Cyber Essentials certified, GDPR compliant and hosts data on AWS in London; no AI features are described on its public pages.
Frequently asked questions
What does Zelt cost and what is the minimum commitment?
Zelt advertises plans starting from £5 per month per seat, with a 20-seat minimum on both the Core and Pro plans. You start on Core, which gives basic access to every module, and then price additional modules separately: Money (payroll, expenses, contractors, benefits, payments), Tech (devices and app access), Growth (surveys, reviews, goals), Attendance and Talent. API access, data residency control and 30-day audit trails sit on the paid Pro tier. Expect a low entry price but a modular bill that grows with each module you switch on.
Does Zelt include AI features?
No AI or machine-learning capability is described on Zelt's public pages. The automation it markets — payroll runs, onboarding and offboarding, benefits administration, rota and shift planning, survey impact analysis — is rules- and workflow-based rather than model-driven. The vendor also publishes no MCP server, no named model provider, and no statement about whether customer data is used to train models. Buyers evaluating AI-specific requirements should treat Zelt as an HR/payroll system of record, not an AI product.
Is Zelt secure and compliant, and where is our data held?
Zelt states it is ISO 27001 certified, Cyber Essentials certified and GDPR compliant, and that all customer data is stored on AWS in the EU (London) region with 256-bit encryption in transit over TLS 1.2, a two-hour idle session limit and daily backups. Vendor staff do not have access to customer accounts inside the app, and permission groups control internal data visibility. No SOC 2, HIPAA or FedRAMP attestation is claimed on the pages reviewed, so regulated buyers should confirm their own requirements directly.
Who is Zelt best suited for?
Zelt positions itself for UK small and mid-sized companies, typically around 20–200 people, where HR, Finance and Ops leaders want onboarding, time off, payroll, benefits and performance in one connected system rather than several tools. It suits lean or part-time HR functions that value self-service approvals and hands-on support, and teams that also want device provisioning and app access managed alongside HR. Global enterprises with complex multi-country payroll or heavy audit obligations are a poorer fit.
Can Zelt run HR and payroll together, and which countries are supported?
Yes. Zelt's payroll is natively connected to people data, so changes such as a raise, a role change or time off flow into the pay cycle automatically, and payroll runs sit alongside time off, benefits, expenses, contractor invoices and payments. The vendor describes itself as UK-based and hosts data in London, and it points buyers to a separate payroll page for supported countries, but the pages reviewed do not publish a country list — confirm coverage for any non-UK entity before signing.
What support will we get?
Zelt markets a dedicated customer success manager who responds to questions within minutes, and advertises 24/7 support alongside 99.99% uptime on its homepage. Customers quote in case studies that support is responsive and hands-on, including help migrating data from previous providers. The vendor does not state which plan includes which support level, and it publishes no support phone line, support email address or ticket portal, so ask for the support terms in your contract.